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Significant attention has been paid to enhancing recommender systems (RS) with explanation facilities to help users make informed decisions and increase trust in and satisfaction with the RS. Justification and transparency represent two…

Information Retrieval · Computer Science 2023-05-29 Mouadh Guesmi , Mohamed Amine Chatti , Shoeb Joarder , Qurat Ul Ain , Clara Siepmann , Hoda Ghanbarzadeh , Rawaa Alatrash

Educational recommender systems (ERSs) play a crucial role in personalizing learning experiences and enhancing educational outcomes by providing recommendations of personalized resources and activities to learners, tailored to their…

Information Retrieval · Computer Science 2025-01-23 Qurat Ul Ain , Mohamed Amine Chatti , William Kana Tsoplefack , Rawaa Alatrash , Shoeb Joarder

Adding explanations to recommender systems is said to have multiple benefits, such as increasing user trust or system transparency. Previous work from other application areas suggests that specific user characteristics impact the users'…

Human-Computer Interaction · Computer Science 2025-02-04 Kathrin Wardatzky , Oana Inel , Luca Rossetto , Abraham Bernstein

Providing system-generated explanations for recommendations represents an important step towards transparent and trustworthy recommender systems. Explainable recommender systems provide a human-understandable rationale for their outputs.…

Information Retrieval · Computer Science 2024-06-06 Mohamed Amine Chatti , Mouadh Guesmi , Arham Muslim

Educational recommender systems (ERSs) are becoming increasingly important in enhancing educational outcomes and personalizing learning experiences by providing recommendations of personalized resources and activities to learners, tailored…

Human-Computer Interaction · Computer Science 2026-05-05 Qurat Ul Ain , Mohamed Amine Chatti , William Kana Tsoplefack , Rawaa Alatrash , Shoeb Joarder

In recommender systems, the presentation of explanations plays a crucial role in supporting users' decision-making processes. Although numerous existing studies have focused on the effects (transparency or persuasiveness) of explanation…

Human-Computer Interaction · Computer Science 2025-03-03 Ayano Okoso , Keisuke Otaki , Satoshi Koide , Yukino Baba

Explainable recommender systems (RS) have traditionally followed a one-size-fits-all approach, delivering the same explanation level of detail to each user, without considering their individual needs and goals. Further, explanations in RS…

Information Retrieval · Computer Science 2023-10-19 Mouadh Guesmi , Mohamed Amine Chatti , Shoeb Joarder , Qurat Ul Ain , Rawaa Alatrash , Clara Siepmann , Tannaz Vahidi

Despite the potential impact of explanations on decision making, there is a lack of research on quantifying their effect on users' choices. This paper presents an experimental protocol for measuring the degree to which positively or…

Human-Computer Interaction · Computer Science 2023-03-17 Krisztian Balog , Filip Radlinski , Andrey Petrov

Explanations are well-known to improve recommender systems' transparency. These explanations may be local, explaining an individual recommendation, or global, explaining the recommender model in general. Despite their widespread use, there…

Information Retrieval · Computer Science 2021-09-29 Marissa Radensky , Doug Downey , Kyle Lo , Zoran Popović , Daniel S. Weld

Despite the acknowledgment that the perception of explanations may vary considerably between end-users, explainable recommender systems (RS) have traditionally followed a one-size-fits-all model, whereby the same explanation level of detail…

Artificial Intelligence · Computer Science 2023-04-04 Mohamed Amine Chatti , Mouadh Guesmi , Laura Vorgerd , Thao Ngo , Shoeb Joarder , Qurat Ul Ain , Arham Muslim

Images account for a significant part of user decisions in many application scenarios, such as product images in e-commerce, or user image posts in social networks. It is intuitive that user preferences on the visual patterns of image…

Information Retrieval · Computer Science 2018-02-01 Xu Chen , Yongfeng Zhang , Hongteng Xu , Yixin Cao , Zheng Qin , Hongyuan Zha

Recommender systems assist users in decision-making, where the presentation of recommended items and their explanations are critical factors for enhancing the overall user experience. Although various methods for generating explanations…

Recommender systems play a fundamental role in web applications in filtering massive information and matching user interests. While many efforts have been devoted to developing more effective models in various scenarios, the exploration on…

Machine Learning · Computer Science 2020-08-24 Ninghao Liu , Yong Ge , Li Li , Xia Hu , Rui Chen , Soo-Hyun Choi

User reviews have become an important source for recommending and explaining products or services. Particularly, providing explanations based on user reviews may improve users' perception of a recommender system (RS). However, little is…

Human-Computer Interaction · Computer Science 2021-09-06 Diana C. Hernandez-Bocanegra , Juergen Ziegler

Although visualization tools are widely available and accessible, not everyone knows the best practices and guidelines for creating accurate and honest visual representations of data. Numerous books and articles have been written to expose…

Human-Computer Interaction · Computer Science 2023-09-06 Leo Yu-Ho Lo , Yifan Cao , Leni Yang , Huamin Qu

The accuracy of recommender systems influences their trust and decision-making when using them. Providing additional information, such as visualizations, offers context that would otherwise be lacking. However, the role of visualizations in…

Human-Computer Interaction · Computer Science 2024-09-24 Bhavana Doppalapudi , Md Dilshadur Rahman , Paul Rosen

Recommender systems play a vital role in helping users discover content in streaming services, but their effectiveness depends on users understanding why items are recommended. In this study, explanations were based solely on item features…

Information Retrieval · Computer Science 2025-05-07 Juan Ahmad , Jonas Hellgren , Alan Said

Context and Motivation: Due to their increasing complexity, everyday software systems are becoming increasingly opaque for users. A frequently adopted method to address this difficulty is explainability, which aims to make systems more…

Software Engineering · Computer Science 2025-06-18 Martin Obaidi , Jannik Fischbach , Marc Herrmann , Hannah Deters , Jakob Droste , Jil Klünder , Kurt Schneider

Explainability and interpretability are two critical aspects of decision support systems. Within computer vision, they are critical in certain tasks related to human behavior analysis such as in health care applications. Despite their…

Large Language Models (LLMs) increasingly show reasoning rationales alongside their answers, turning "reasoning" into a user-interface element. While step-by-step rationales are typically associated with model performance, how they…

Human-Computer Interaction · Computer Science 2026-03-10 Xin Sun , Shu Wei , Jos A Bosch , Isao Echizen , Saku Sugawara , Abdallah El Ali
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