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Our everyday lives now heavily rely on artificial intelligence (AI) powered large language models (LLMs). Like regular users, programmers are also benefiting from the newest large language models. In response to the critical role that AI…

Software Engineering · Computer Science 2024-11-15 Md Kamrul Siam , Huanying Gu , Jerry Q. Cheng

Since its launch, ChatGPT has achieved remarkable success as a versatile conversational AI platform, drawing millions of users worldwide and garnering widespread recognition across academic, industrial, and general communities. This paper…

Human-Computer Interaction · Computer Science 2023-12-19 Yuyang Deng , Ni Zhao , Xin Huang

The integration of Large Language Models (LLMs) and chatbots introduces new challenges and opportunities for decision-making in software testing. Decision-making relies on a variety of information, including code, requirements…

Software Engineering · Computer Science 2024-06-18 Francisco Gomes de Oliveira Neto

The conversational artificial-intelligence (AI) technology ChatGPT has become one of the most widely used natural language processing tools. With thousands of published papers demonstrating its applications across various industries and…

Computers and Society · Computer Science 2023-05-30 Irene S. Gabashvili

AI models are increasingly prevalent in high-stakes environments, necessitating thorough assessment of their capabilities and risks. Benchmarks are popular for measuring these attributes and for comparing model performance, tracking…

Artificial Intelligence · Computer Science 2024-11-21 Anka Reuel , Amelia Hardy , Chandler Smith , Max Lamparth , Malcolm Hardy , Mykel J. Kochenderfer

Chatbots powered by artificial intelligence (AI) have rapidly become a significant part of everyday life, with over a quarter of American adults using them multiple times per week. While these tools offer potential benefits and risks, a…

Computation and Language · Computer Science 2025-04-04 Joseph Heffner , Chongyu Qin , Martin Chadwick , Chris Knutsen , Christopher Summerfield , Zeb Kurth-Nelson , Robb B. Rutledge

The use of AI assistants, along with the challenges they present, has sparked significant debate within the community of computer science education. While these tools demonstrate the potential to support students' learning and instructors'…

Human-Computer Interaction · Computer Science 2023-11-14 Tianjia Wang , Daniel Vargas-Díaz , Chris Brown , Yan Chen

Latest developments in Artificial Intelligence (AI) and big data gave rise to Artificial Intelligent agents like Open AI's ChatGPT, which has recently become the fastest growing application since Facebook and WhatsApp. ChatGPT has…

Computers and Society · Computer Science 2023-11-14 Forhan Bin Emdad , Benhur Ravuri , Lateef Ayinde , Mohammad Ishtiaque Rahman

The fundamental principles, potential applications, and ethical concerns of ChatGPT are analyzed and discussed in this study. Since ChatGPT emerged, it has gained a rapidly growing popularity, with more than 600 million users today. The…

Other Computer Science · Computer Science 2023-08-15 Ioannis D. Apostolopoulos , Mpesi Tzani , Sokratis I. Aznaouridis

This study presents a comprehensive evaluation of five leading large language models (LLMs) - Chat GPT 4o, Copilot Pro, Gemini Advanced, Claude Pro, and Meta AI - on their performance in solving calculus differentiation problems. The…

Computation and Language · Computer Science 2025-04-21 In Hak Moon

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

ChatGPT is a cutting-edge artificial intelligence language model developed by OpenAI, which has attracted a lot of attention due to its surprisingly strong ability in answering follow-up questions. In this report, we aim to evaluate ChatGPT…

Computation and Language · Computer Science 2023-03-27 Haoran Wu , Wenxuan Wang , Yuxuan Wan , Wenxiang Jiao , Michael Lyu

AI-powered companion chatbots (AICCs) such as Replika are increasingly popular, offering empathetic interactions, yet their psychosocial impacts remain unclear. We examined how engaging with AICCs shaped wellbeing and how users perceived…

Human-Computer Interaction · Computer Science 2026-02-03 Yunhao Yuan , Jiaxun Zhang , Talayeh Aledavood , Renwen Zhang , Koustuv Saha

AI-companion apps such as Replika, Chai, and Character.ai promise relational benefits-yet many boast session lengths that rival gaming platforms while suffering high long-run churn. What conversational design features increase consumer…

Human-Computer Interaction · Computer Science 2025-10-08 Julian De Freitas , Zeliha Oguz-Uguralp , Ahmet Kaan-Uguralp

This article presents the results and their discussion for the third wave (with n=23 participants) within a multinational longitudinal study that investigates the evolving paradigm of human-AI collaboration in problem-solving contexts.…

Computers and Society · Computer Science 2025-12-16 Matthias Huemmer , Theophile Shyiramunda , Franziska Durner , Michelle J. Cummings-Koether

Large language models (LLMs) have displayed massive improvements in reasoning and decision-making skills and can hold natural conversations with users. Many recent works seek to augment LLM-based assistants with external tools so they can…

Computation and Language · Computer Science 2023-11-21 Nicholas Farn , Richard Shin

Software engineers are increasingly incorporating AI assistants into their workflows to enhance productivity and alleviate cognitive load. However, experiences with large language models (LLMs) such as ChatGPT vary widely. While some…

Software Engineering · Computer Science 2026-04-15 Jiessie Tie , Bingsheng Yao , Tianshi Li , Hongbo Fang , Syed Ishtiaque Ahmed , Dakuo Wang , Shurui Zhou

Standardized surveys scale efficiently but sacrifice depth, while conversational interviews improve response quality at the cost of scalability and consistency. This study bridges the gap between these methods by introducing a framework for…

Human-Computer Interaction · Computer Science 2025-12-02 Soubhik Barari , Jarret Angbazo , Natalie Wang , Leah M. Christian , Elizabeth Dean , Zoe Slowinski , Brandon Sepulvado

While Large Language Models (LLMs) are rapidly integrating into daily life, research on their risks often remains lab-based and disconnected from the problems users encounter "in the wild." While recent HCI research has begun to explore…

Computers and Society · Computer Science 2025-09-12 Lingyao Li , Renkai Ma , Zhaoqian Xue , Junjie Xiong

User-configured chatbots built on top of large language models are increasingly available through centralized marketplaces such as OpenAI's GPT Store. While these platforms enforce usage policies intended to prevent harmful or inappropriate…

Computation and Language · Computer Science 2025-12-22 David Rodriguez , William Seymour , Jose M. Del Alamo , Jose Such