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Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

Human-Computer Interaction · Computer Science 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

The impact of Artificial Intelligence does not depend only on fundamental research and technological developments, but for a large part on how these systems are introduced into society and used in everyday situations. AI is changing the way…

Computers and Society · Computer Science 2022-05-24 Virginia Dignum

AI is transforming the existing technology landscape at a rapid phase enabling data-informed decision making and autonomous decision making. Unlike any other technology, because of the decision-making ability of AI, ethics and governance…

Computers and Society · Computer Science 2022-10-18 Mahendra Samarawickrama

Artificial Intelligence (AI) aims to elevate healthcare to a pinnacle by aiding clinical decision support. Overcoming the challenges related to the design of ethical AI will enable clinicians, physicians, healthcare professionals, and other…

Computers and Society · Computer Science 2023-09-27 Forhan Bin Emdad , Shuyuan Mary Ho , Benhur Ravuri , Shezin Hussain

We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…

Artificial Intelligence · Computer Science 2023-09-20 Andreas Duenser , David M. Douglas

Artificial intelligence (AI) is becoming increasingly widespread in system development endeavors. As AI systems affect various stakeholders due to their unique nature, the growing influence of these systems calls for ethical considerations.…

Computers and Society · Computer Science 2020-06-17 Ville Vakkuri , Kai-Kristian Kemell , Pekka Abrahamsson

As conversational AI systems become more realistic and widely deployed, users are increasingly uncertain about whether they are interacting with a human or an AI system. When AI identity is unclear, users may unwittingly share sensitive…

Human-Computer Interaction · Computer Science 2026-03-19 Anna Gausen , Sarenne Wallbridge , Hannah Rose Kirk , Jennifer Williams , Christopher Summerfield

Benchmarks are seen as the cornerstone for measuring technical progress in Artificial Intelligence (AI) research and have been developed for a variety of tasks ranging from question answering to facial recognition. An increasingly prominent…

Computers and Society · Computer Science 2022-04-12 Travis LaCroix , Alexandra Sasha Luccioni

In this meta-ethnography, we explore three different angles of ethical artificial intelligence (AI) design implementation including the philosophical ethical viewpoint, the technical perspective, and framing through a political lens. Our…

Artificial Intelligence · Computer Science 2022-09-12 Jennafer S. Roberts , Laura N. Montoya

As Artificial Intelligence (AI) systems become increasingly integrated into various aspects of daily life, concerns about privacy and ethical accountability are gaining prominence. This study explores stakeholder perspectives on privacy in…

Computers and Society · Computer Science 2025-03-18 Ajay Kumar Shrestha , Sandhya Joshi

Recent AI ethics has focused on applying abstract principles downward to practice. This paper moves in the other direction. Ethical insights are generated from the lived experiences of AI-designers working on tangible human problems, and…

Computers and Society · Computer Science 2022-01-06 James Brusseau

In high stakes organizational contexts like healthcare, artificial intelligence (AI) systems are increasingly being designed to augment complex coordination tasks. This paper investigates how the ethical stakes of such systems are shaped by…

Computers and Society · Computer Science 2025-10-28 Anand Bhardwaj , Samer Faraj

This article analyzes the impact of artificial intelligence (AI) on contemporary society and the importance of adopting an ethical approach to its development and implementation within organizations. It examines the technocritical…

Computers and Society · Computer Science 2024-05-06 Ernesto Giralt Hernández

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

The rapid progress in Large Language Models (LLMs) could transform many fields, but their fast development creates significant challenges for oversight, ethical creation, and building user trust. This comprehensive review looks at key trust…

Computers and Society · Computer Science 2024-07-22 Md Meftahul Ferdaus , Mahdi Abdelguerfi , Elias Ioup , Kendall N. Niles , Ken Pathak , Steven Sloan

Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…

Human-Computer Interaction · Computer Science 2024-03-22 Thu Nguyen , Alessandro Canossa , Jichen Zhu

Insofar as consciousness has a functional role in facilitating learning and behavioral control, the builders of autonomous AI systems are likely to attempt to incorporate it into their designs. The extensive literature on the ethics of AI…

Computers and Society · Computer Science 2020-02-14 Aman Agarwal , Shimon Edelman

Conversational AI has significant potential in the healthcare sector, but many existing systems fall short in emotional intelligence, fairness, and politeness, which are essential for building patient trust. This gap reduces the…

We introduce Needs-Conscious Design, a human-centered framework for AI-mediated communication that builds on the principles of Nonviolent Communication (NVC). We conducted an interview study with N=14 certified NVC trainers and a diary…

Human-Computer Interaction · Computer Science 2025-08-18 Robert Wolfe , Aayushi Dangol , JaeWon Kim , Alexis Hiniker

Although artificial intelligence (AI) is solving real-world challenges and transforming industries, there are serious concerns about its ability to behave and make decisions in a responsible way. Many AI ethics principles and guidelines for…

Artificial Intelligence · Computer Science 2022-07-22 Qinghua Lu , Liming Zhu , Xiwei Xu , Jon Whittle , David Douglas , Conrad Sanderson