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Campus well-being underpins academic success, yet many universities lack effective methods for monitoring satisfaction and detecting mental health risks. This dissertation addresses these gaps through prevention (improving feedback…
Human Digital Twins (HDTs) have traditionally been conceptualized as data-driven models designed to support decision-making across various domains. However, recent advancements in conversational AI open new possibilities for HDTs to…
Online dating and hookup platforms have fundamentally changed people's day-to-day practices of sex and love-but exist in tension with older social and medicolegal norms. This is particularly the case for people with HIV, who are frequently…
Most social media platforms implement content moderation to address interpersonal harms such as harassment. Content moderation relies on offender-centered, punitive approaches, e.g., bans and content removal. We consider an alternative…
Social platforms connect billions of people, yet their engagement-first algorithms often work on users rather than with them, amplifying stress, misinformation, and a loss of control. We propose Human-Layer AI (HL-AI)--user-owned,…
Moving to a new culture and adapting to a new life, as an international student, can be a stressful experience. In the US, international students face unique overlapping challenges, yet the current support ecosystem, including university…
As conversational AI systems increasingly permeate the socio-emotional realms of human life, they bring both benefits and risks to individuals and society. Despite extensive research on detecting and categorizing harms in AI systems, less…
Social media enables activists to directly communicate with the public and provides a space for movement leaders, participants, bystanders, and opponents to collectively construct and contest narratives. Focusing on Twitter messages from…
The #MeToo movement has catalyzed widespread public discourse surrounding sexual harassment and assault, empowering survivors to share their stories and holding perpetrators accountable. While the movement has had a substantial and largely…
Perhaps the most controversial questions in the study of online platforms today surround the extent to which platforms can intervene to reduce the societal ills perpetrated on them. Up for debate is whether there exist any effective and…
Menstrual health education (MHE) in Pakistan is constrained by cultural taboos and inadequate formal curricula, leaving women with few trusted resources to lean on. In response to these challenges, we introduce a WhatsApp-based chatbot…
This paper presents our research towards a near-term future in which legal entities, such as individuals and organisations can entrust semi-autonomous AI-driven agents to carry out online interactions on their behalf. The author's research…
The believable simulation of multi-user behavior is crucial for understanding complex social systems. Recently, large language models (LLMs)-based AI agents have made significant progress, enabling them to achieve human-like intelligence…
Mental health challenges among Indian adolescents are shaped by unique cultural and systemic barriers, including high social stigma and limited professional support. We report a mixed-methods study of Indian adolescents (survey n=362;…
Generative AI is increasingly positioned as a peer in collaborative learning, yet its effects on ethical deliberation remain unclear. We report a between-subjects experiment with university students (N=217) who discussed an…
Recent developments in artificial intelligence (AI) have permeated through an array of different immersive environments, including virtual, augmented, and mixed realities. AI brings a wealth of potential that centers on its ability to…
Bias evaluation benchmarks and dataset and model documentation have emerged as central processes for assessing the biases and harms of artificial intelligence (AI) systems. However, these auditing processes have been criticized for their…
Social media platforms are online fora where users engage in discussions, share content, and build connections. This review explores the dynamics of social interactions, user-generated contents, and biases within the context of social media…
Inspired by the recent social movement of #MeToo, we are building a chatbot to assist survivors of sexual harassment cases (designed for the city of Maastricht but can easily be extended). The motivation behind this work is twofold:…
In the realm of human-AI dialogue, the facilitation of empathetic responses is important. Validation is one of the key communication techniques in psychology, which entails recognizing, understanding, and acknowledging others' emotional…