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The emergence of generative AI chatbots such as ChatGPT has prompted growing public and academic interest in their role as informal mental health support tools. While early rule-based systems have been around for several years, large…
Many Large Language Model (LLM) chatbots are designed and used for companionship, and people have reported forming friendships, mentorships, and romantic partnerships with them. Concerns that companion chatbots may harm or replace real…
Social robots and conversational agents are being explored as supports for wellbeing, goal-setting, and everyday self-regulation. While prior work highlights their potential to motivate and guide users, much of the evidence relies on…
This study integrates critical AI scholarship with relational communication theories to explain how AI language modifications shape the quality of government-citizen communication. Distinguishing between informational-cognitive quality…
Sexual and reproductive health (SRH) remains shaped by structural barriers that leave many without judgment-free information. AI chatbots offer anonymous alternatives, but access alone does not ensure equity when socioeconomic determinants…
The task of cultivating healthy communication in online communities becomes increasingly urgent, as gaming and social media experiences become progressively more immersive and life-like. We approach the challenge of moderating online…
Given Myanmars historical and socio-political context, hate speech spread on social media has escalated into offline unrest and violence. This paper presents findings from our remote study on the automatic detection of hate speech online in…
The broader adoption of social media platforms (e.g., TikTok), combined with recent developments in Generative AI (GAI) technologies has had a transformative effect on many peoples' ability to confidently assess the veracity and meaning of…
The rise of language models like ChatGPT has introduced Social AI as a new form of entertainment, particularly among young adults who engage with AI-powered agents. This paper investigates the effects of these interactions on users' social…
People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…
This paper presents a community-centered study of cultural limitations of text-to-image (T2I) models in the South Asian context. We theorize these failures using scholarship on dominant media regimes of representations and locate them…
Social interaction across multiple online platforms is a challenge for gender and sexual minorities (GSM) due to the stigmatization they face, which increases the complexity of their self-presentation decisions. These online interactions…
AI assistants are increasingly integrated into older adults' daily lives, offering new opportunities for social support and accessibility while raising important questions about privacy, autonomy, and trust. As these systems become embedded…
We present a survey of methods for assessing and enhancing the quality of online discussions, focusing on the potential of LLMs. While online discourses aim, at least in theory, to foster mutual understanding, they often devolve into…
Large language model behavior is shaped by the language of those with whom they interact. This capacity and their increasing prevalence online portend that they will intentionally or unintentionally "program" one another and form emergent…
Online harassment is a widespread social and public health concern, yet most computational approaches for detecting and addressing harassment focus on publicly visible social media content rather than private messaging environments. Private…
A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…
This study is among the first to develop different prototypes of generative artificial intelligence (GenAI) chatbots powered by GPT-4 to communicate hurricane preparedness information to diverse residents. Drawing from the Computers Are…
The design and application of LLM-based personas in AI companionship is a rapidly expanding but fragmented field, spanning from virtual emotional companions and game NPCs to embodied functional robots. This diversity in objectives,…
The prevalence of online media has attracted researchers from various domains to explore human behavior and make interesting predictions. In this research, we leverage heterogeneous social media data collected from various online platforms…