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Task-oriented dialogue systems have garnered significant attention due to their conversational ability to accomplish goals, such as booking airline tickets for users. Traditionally, task-oriented dialogue systems are conceptualized as…

Computation and Language · Computer Science 2025-11-18 Pu-Hai Yang , Heyan Huang , Heng-Da Xu , Fanshu Sun , Xian-Ling Mao , Chaoxu Mu

We develop a task-oriented spoken dialogue system (SDS) that regulates emotional speech based on contextual cues to enable more empathetic news conversations. Despite advancements in emotional text-to-speech (TTS) techniques, task-oriented…

Computation and Language · Computer Science 2025-06-18 Ryuki Matsuura , Shikhar Bharadwaj , Jiarui Liu , Dhatchi Kunde Govindarajan

We propose AnyTOD, an end-to-end, zero-shot task-oriented dialog (TOD) system capable of handling unseen tasks without task-specific training. We view TOD as a program executed by a language model (LM), where program logic and ontology is…

Computation and Language · Computer Science 2023-02-14 Jeffrey Zhao , Yuan Cao , Raghav Gupta , Harrison Lee , Abhinav Rastogi , Mingqiu Wang , Hagen Soltau , Izhak Shafran , Yonghui Wu

Recent advances in task-oriented dialogue (TOD) systems, driven by large language models (LLMs) with extensive API and tool integration, have enabled conversational agents to coordinate interleaved goals, maintain long-horizon context, and…

Computation and Language · Computer Science 2026-02-02 Yifei Zhang , Hooshang Nayyeri , Rinat Khaziev , Emine Yilmaz , Gokhan Tur , Dilek Hakkani-Tür , Hari Thadakamalla

User Simulators play a pivotal role in training and evaluating task-oriented dialogue systems. Traditional user simulators typically rely on human-engineered agendas, resulting in generated responses that often lack diversity and…

Computation and Language · Computer Science 2024-05-24 Xiang Luo , Zhiwen Tang , Jin Wang , Xuejie Zhang

In recent years, large language models (LLMs) have achieved remarkable advancements in multimodal processing, including end-to-end speech-based language models that enable natural interactions and perform specific tasks in task-oriented…

Computation and Language · Computer Science 2025-08-15 Enzhi Wang , Qicheng Li , Shiwan Zhao , Aobo Kong , Jiaming Zhou , Xi Yang , Yequan Wang , Yonghua Lin , Yong Qin

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

Large Pre-Trained Language Models have demonstrated state-of-the-art performance in different downstream tasks, including dialogue state tracking and end-to-end response generation. Nevertheless, most of the publicly available datasets and…

Computation and Language · Computer Science 2024-01-05 Seyed Mahed Mousavi , Gabriel Roccabruna , Simone Alghisi , Massimo Rizzoli , Mirco Ravanelli , Giuseppe Riccardi

How to build and use dialogue data efficiently, and how to deploy models in different domains at scale can be two critical issues in building a task-oriented dialogue system. In this paper, we propose a novel manual-guided dialogue scheme…

Computation and Language · Computer Science 2022-08-17 Ryuichi Takanobu , Hao Zhou , Yankai Lin , Peng Li , Jie Zhou , Minlie Huang

The majority of current Text-to-Speech (TTS) datasets, which are collections of individual utterances, contain few conversational aspects. In this paper, we introduce DailyTalk, a high-quality conversational speech dataset designed for…

Audio and Speech Processing · Electrical Eng. & Systems 2023-03-14 Keon Lee , Kyumin Park , Daeyoung Kim

Task-oriented Dialogue (ToD) agents are mostly limited to a few widely-spoken languages, mainly due to the high cost of acquiring training data for each language. Existing low-cost approaches that rely on cross-lingual embeddings or naive…

Computation and Language · Computer Science 2023-02-21 Mehrad Moradshahi , Sina J. Semnani , Monica S. Lam

Task-oriented dialogue (ToD) systems have been mostly created for high-resource languages, such as English and Chinese. However, there is a need to develop ToD systems for other regional or local languages to broaden their ability to…

Computation and Language · Computer Science 2023-11-03 Muhammad Dehan Al Kautsar , Rahmah Khoirussyifa' Nurdini , Samuel Cahyawijaya , Genta Indra Winata , Ayu Purwarianti

Achieving robust language technologies that can perform well across the world's many languages is a central goal of multilingual NLP. In this work, we take stock of and empirically analyse task performance disparities that exist between…

Computation and Language · Computer Science 2023-10-20 Songbo Hu , Han Zhou , Moy Yuan , Milan Gritta , Guchun Zhang , Ignacio Iacobacci , Anna Korhonen , Ivan Vulić

In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's requests (\textit{a.k.a} dialogue state tracking) is key to a smooth interaction. Traditionally, TOD systems perform this update in three…

Computation and Language · Computer Science 2024-07-02 Lucas Druart , Valentin Vielzeuf , Yannick Estève

Existing conversational systems are mostly agent-centric, which assumes the user utterances would closely follow the system ontology (for NLU or dialogue state tracking). However, in real-world scenarios, it is highly desirable that the…

Computation and Language · Computer Science 2021-09-10 Zhiyu Chen , Honglei Liu , Hu Xu , Seungwhan Moon , Hao Zhou , Bing Liu

In this paper, we introduce a novel Face-to-Face spoken dialogue model. It processes audio-visual speech from user input and generates audio-visual speech as the response, marking the initial step towards creating an avatar chatbot system…

Computer Vision and Pattern Recognition · Computer Science 2024-08-05 Se Jin Park , Chae Won Kim , Hyeongseop Rha , Minsu Kim , Joanna Hong , Jeong Hun Yeo , Yong Man Ro

To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…

Machine Learning · Computer Science 2015-08-17 Pei-Hao Su , David Vandyke , Milica Gasic , Dongho Kim , Nikola Mrksic , Tsung-Hsien Wen , Steve Young

Task-oriented proactive dialogue agents play a pivotal role in recruitment, particularly for steering conversations towards specific business outcomes, such as acquiring social-media contacts for private-channel conversion. Although…

Artificial Intelligence · Computer Science 2026-01-09 Zhiyong Cao , Dunqiang Liu , Qi Dai , Haojun Xu , Huaiyan Xu , Huan He , Yafei Liu , Siyuan Liu , XiaoLin Lin , Ke Ma , Ruqian Shi , Sijia Yao , Hao Wang , Sicheng Zhou

A slot value might be provided segment by segment over multiple-turn interactions in a dialog, especially for some important information such as phone numbers and names. It is a common phenomenon in daily life, but little attention has been…

Computation and Language · Computer Science 2023-09-26 Sai Zhang , Yuwei Hu , Yuchuan Wu , Jiaman Wu , Yongbin Li , Jian Sun , Caixia Yuan , Xiaojie Wang

Recent efforts in Spoken Dialogue Modeling aim to synthesize spoken dialogue without the need for direct transcription, thereby preserving the wealth of non-textual information inherent in speech. However, this approach faces a challenge…

Computation and Language · Computer Science 2024-07-03 Yu-Kuan Fu , Cheng-Kuang Lee , Hsiu-Hsuan Wang , Hung-yi Lee
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