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Sensitive information, such as knowledge about an individual's personality, can be can be misused to influence behavior (e.g., via personalized messaging). To assess to what extent an individual's personality can be inferred from user…

Computation and Language · Computer Science 2026-05-05 Derya Cögendez , Verena Zimmermann , Noé Zufferey

Mental health remains a major public health concern, while access to timely psychological support is often limited. AI-based dialogue systems have emerged as promising tools to address these barriers, and recent advances in large language…

Computers and Society · Computer Science 2026-03-16 Daeun Lee , Dongje Yoo , Migyeong Yang , Jihyun An , Christine B. Cha , Jinyoung Han

LLM based chatbots have become central interfaces in technical, educational, and analytical domains, supporting tasks such as code reasoning, problem solving, and information exploration. As these systems scale, sustainability concerns have…

Software Engineering · Computer Science 2025-12-17 Ronnie de Souza Santos , Cleyton Magalhães , Italo Santos

Large language models (LLMs) have rapidly shifted from peripheral assistive tools to constant companions in everyday and even high stakes human decision making. Many users now consult these models about health, intimate relationships,…

Computers and Society · Computer Science 2026-02-26 Abas Bertina , Sara Shakeri

Large language models LLMs like ChatGPT have reached the 100 Mio user barrier in record time and might increasingly enter all areas of our life leading to a diverse set of interactions between those Artificial Intelligence models and…

Computation and Language · Computer Science 2024-11-25 Johannes Schneider , Steffi Haag , Leona Chandra Kruse

Despite the increasing use of large language models (LLMs) in everyday life among neurodivergent individuals, our knowledge of how they engage with, and perceive LLMs remains limited. In this study, we investigate how neurodivergent…

Human-Computer Interaction · Computer Science 2024-10-10 Buse Carik , Kaike Ping , Xiaohan Ding , Eugenia H. Rho

Large Language Models (LLMs) are increasingly utilized for mental health support; however, current safety benchmarks often fail to detect the complex, longitudinal risks inherent in therapeutic dialogue. We introduce an evaluation framework…

Computation and Language · Computer Science 2026-03-06 Ian Steenstra , Paola Pedrelli , Weiyan Shi , Stacy Marsella , Timothy W. Bickmore

Recent advances in large language models (LLMs) have enabled the creation of highly effective chatbots. However, the compute costs of widely deploying LLMs have raised questions about profitability. Companies have proposed exploring…

Human-Computer Interaction · Computer Science 2025-10-08 Brian Jay Tang , Kaiwen Sun , Noah T. Curran , Florian Schaub , Kang G. Shin

Large Language Models (LLMs), which simulate human users, are frequently employed to evaluate chatbots in applications such as tutoring and customer service. Effective evaluation necessitates a high degree of human-like diversity within…

Computation and Language · Computer Science 2024-09-04 Xiaoyu Lin , Xinkai Yu , Ankit Aich , Salvatore Giorgi , Lyle Ungar

The increasing trust in large language models (LLMs), especially in the form of chatbots, is often undermined by the lack of their extrinsic evaluation. This holds particularly true in nutrition, where randomised controlled trials (RCTs)…

Human-Computer Interaction · Computer Science 2025-11-27 Karen Jia-Hui Li , Simone Balloccu , Ondrej Dusek , Ehud Reiter

Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…

As large language models (LLMs) become increasingly deployed, understanding the complexity and evolution of jailbreaking strategies is critical for AI safety. We present a mass-scale empirical analysis of jailbreak complexity across over 2…

Computation and Language · Computer Science 2026-05-28 Aldan Creo , Raul Castro Fernandez , Manuel Cebrian

User interactions with LLMs are shaped by prior experiences and individual exploration, but in-lab studies do not provide system designers with visibility into these in-the-wild factors. This work explores a new approach to studying…

Human-Computer Interaction · Computer Science 2026-05-08 Shengqi Zhu , Jeffrey M. Rzeszotarski , David Mimno

Large language model (LLM) chatbots show increasing promise in persuasive communication. Yet their real-world utility remains uncertain, particularly in clinical settings where sustained conversations are difficult to scale. In a…

While concerns about ChatGPT-induced harms due to sycophancy and other behaviors, including gaslighting, have grown among researchers, how users themselves experience and mitigate these harms remain largely underexplored. We analyze Reddit…

Human-Computer Interaction · Computer Science 2026-03-24 Kazi Noshin , Sharifa Sultana

This paper explores the frontiers of large language models (LLMs) in psychology applications. Psychology has undergone several theoretical changes, and the current use of Artificial Intelligence (AI) and Machine Learning, particularly LLMs,…

Machine Learning · Computer Science 2025-07-15 Luoma Ke , Song Tong , Peng Cheng , Kaiping Peng

Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs)…

Chat-based cybercrime has emerged as a pervasive threat, with attackers leveraging real-time messaging platforms to conduct scams that rely on trust-building, deception, and psychological manipulation. Traditional defense mechanisms, which…

Cryptography and Security · Computer Science 2025-12-29 Yifan Yao , Baojuan Wang , Jinhao Duan , Kaidi Xu , ChuanKai Guo , Zhibo Eric Sun , Yue Zhang

Large language model (LLM) powered chatbots are primarily text-based today, and impose a large interactional cognitive load, especially for exploratory or sensemaking tasks such as planning a trip or learning about a new city. Because the…

Human-Computer Interaction · Computer Science 2023-12-04 Xiao Ma , Swaroop Mishra , Ariel Liu , Sophie Su , Jilin Chen , Chinmay Kulkarni , Heng-Tze Cheng , Quoc Le , Ed Chi

Contemporary conversational AI systems based on large language models (LLMs) can engage users on a wide variety of topics, including philosophy, spirituality, and religion. Suitably prompted, LLMs can be coaxed into discussing such…

Computers and Society · Computer Science 2024-11-21 Murray Shanahan , Beth Singler
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