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Related papers: Invisible failures in human-AI interactions

200 papers

As large language models (LLMs) are increasingly deployed as interactive agents, open-ended human-AI interactions can involve deceptive behaviors with serious real-world consequences, yet existing evaluations remain largely…

Artificial Intelligence · Computer Science 2026-02-09 Yichen Wu , Qianqian Gao , Xudong Pan , Geng Hong , Min Yang

AI-powered language learning tools increasingly provide instant, personalised feedback to millions of learners worldwide. However, this feedback can fail in ways that are difficult for learners--and even teachers--to detect, potentially…

Human-Computer Interaction · Computer Science 2026-05-25 Ben Knight , Wm. Matthew Kennedy , Danielle Carvalho , Isaac Pattis , James Edgell

Nowadays, we delegate many of our decisions to Artificial Intelligence (AI) that acts either in solo or as a human companion in decisions made to support several sensitive domains, like healthcare, financial services and law enforcement. AI…

Artificial Intelligence · Computer Science 2025-12-15 Nicoleta Tantalaki , Athena Vakali

As generative AI systems become increasingly embedded in collaborative work, they are evolving from visible tools into human-like communicative actors that participate socially rather than merely providing information. Yet little is known…

With the advancement of AI models, more software systems are adopting AI as a component to facilitate automation. Pre-trained models (PTMs) have become a cornerstone of AI-based software, allowing for rapid integration and development with…

Software Engineering · Computer Science 2026-05-01 Haoyu Gao , Mansooreh Zahedi , Wenxin Jiang , Hong Yi Lin , James Davis , Christoph Treude

An important challenge for safety in machine learning and artificial intelligence systems is a~set of related failures involving specification gaming, reward hacking, fragility to distributional shifts, and Goodhart's or Campbell's law.…

Multiagent Systems · Computer Science 2019-04-16 David Manheim

The integration of Artificial Intelligence (AI) necessitates determining whether systems function as tools or collaborative teammates. In this study, by synthesizing Human-AI Interaction (HAI) literature, we analyze this distinction across…

Human-Computer Interaction · Computer Science 2026-02-19 Most. Sharmin Sultana Samu , Nafisa Khan , Kazi Toufique Elahi , Tasnuva Binte Rahman , Md. Rakibul Islam , Farig Sadeque

Artificial Intelligence (AI) has burrowed into our lives in various aspects; however, without appropriate testing, deployed AI systems are often being criticized to fail in critical and embarrassing cases. Existing testing approaches mainly…

Artificial Intelligence · Computer Science 2018-10-23 Siwei Fu , Anbang Xu , Xiaotong Liu , Huimin Zhou , Rama Akkiraju

Practitioners have reported a directional pattern in AI-assisted code generation: AI-generated code tends to fail quietly, preserving the appearance of functionality while degrading or concealing guarantees. This paper introduces the…

Software Engineering · Computer Science 2026-04-21 William M. Parris

Mature industrial sectors (e.g., aviation) collect their real world failures in incident databases to inform safety improvements. Intelligent systems currently cause real world harms without a collective memory of their failings. As a…

Computers and Society · Computer Science 2020-11-18 Sean McGregor

Socially fluent agentic AI can now participate in online interaction in ways that resemble ordinary human conversation, potentially weakening people's ability to infer who is human from conversational signals alone. We tested this…

Human-Computer Interaction · Computer Science 2026-05-25 Lixiang Yan , Yueqiao Jin , Xibin Han , Dragan Gašević

Multi-Agentic AI systems, powered by large language models (LLMs), are inherently non-deterministic and prone to silent failures such as drift, cycles, and missing details in outputs, which are difficult to detect. We introduce the task of…

Artificial Intelligence · Computer Science 2025-11-07 Divya Pathak , Harshit Kumar , Anuska Roy , Felix George , Mudit Verma , Pratibha Moogi

The capabilities of artificial intelligence (AI) lie along a jagged frontier, where AI systems surprisingly fail on tasks that humans find easy and succeed on tasks that humans find hard. To investigate user reactions to this phenomenon, we…

Computers and Society · Computer Science 2026-04-07 Jacy Reese Anthis , Hannah Cha , Solon Barocas , Alexandra Chouldechova , Jake Hofman

Despite rapid technological progress, effective human-machine cooperation remains a significant challenge. Humans tend to cooperate less with machines than with fellow humans, a phenomenon known as the machine penalty. Here, we show that…

Human-Computer Interaction · Computer Science 2025-05-29 Zhen Wang , Ruiqi Song , Chen Shen , Shiya Yin , Zhao Song , Balaraju Battu , Lei Shi , Danyang Jia , Talal Rahwan , Shuyue Hu

Complex systems fail. I argue that failures can be a blueprint characterizing living organisms and biological intelligence, a control mechanism to increase complexity in evolutionary simulations, and an alternative to classical fitness…

Artificial Intelligence · Computer Science 2021-02-25 Lana Sinapayen

Artificial intelligence (AI) has a history of nearly a century from its inception to the present day. We have summarized the development trends and discovered universal rules, including both success and failure. We have analyzed the reasons…

Artificial Intelligence · Computer Science 2023-03-07 Lin Zhang

The AI Incident Database was inspired by aviation safety databases, which enable collective learning from failures to prevent future incidents. The database documents hundreds of AI failures, collected from the news and media. However,…

Computers and Society · Computer Science 2025-05-08 Isabel Richards , Claire Benn , Miri Zilka

Despite growing concerns about the risks of Generative AI (GenAI), there is limited understanding of public perceptions of these risks and their associated failure modes -- defined as recurring patterns of sociotechnical breakdown across…

Human-Computer Interaction · Computer Science 2026-04-27 Megan Li , Wendy Bickersteth , Ningjing Tang , Parv Kapoor , Khinezin Win , Peter Zhong , Jason I. Hong , Lorrie Faith Cranor , Hoda Heidari , Hong Shen

AI alignment research aims to develop techniques to ensure that AI systems do not cause harm. However, every alignment technique has failure modes, which are conditions in which there is a non-negligible chance that the technique fails to…

Artificial Intelligence · Computer Science 2025-10-14 Leonard Dung , Florian Mai

AI risk assessment is the primary tool for identifying harms caused by AI systems. These include intersectional harms, which arise from the interaction between identity categories (e.g., class and skin tone) and which do not occur, or occur…

Computers and Society · Computer Science 2026-04-28 Edyta Bogucka , Sanja Šćepanović , Daniele Quercia