Related papers: Invisible failures in human-AI interactions
AI sycophancy has become a prominent concern in large language model (LLM) research. Yet the term lacks a consistent definition and has been applied to behaviors ranging from agreeing with a user's false claim to excessively praising the…
Leveraging Artificial Intelligence (AI) in decision support systems has disproportionately focused on technological advancements, often overlooking the alignment between algorithmic outputs and human expectations. A human-centered…
By comparing biological and artificial perception through the lens of illusions, we highlight critical differences in how each system constructs visual reality. Understanding these divergences can inform the development of more robust,…
Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…
Chatbots such as GPT-4 and ChatGPT are now serving millions of users. Despite their widespread use, there remains a lack of public datasets showcasing how these tools are used by a population of users in practice. To bridge this gap, we…
Agentic AI systems combine LLM-based reasoning, orchestration, tool invocation, and interaction with external environments. These systems introduce faults that are difficult to characterize using existing taxonomies. To address this gap, we…
Advancements in Artificial Intelligence (AI) technologies' social fluency are being integrated into commercial interactions. As tools such as OpenAI's assistant are integrated into platforms such as Shopify, Klarna, and Visa, understanding…
When AI systems explain their reasoning step-by-step, practitioners often assume these explanations reveal what actually influenced the AI's answer. We tested this assumption by embedding hints into questions and measuring whether models…
Large language models (LLMs) are increasingly embedded in high-stakes workflows, where failures propagate beyond isolated model errors into systemic breakdowns that can lead to legal exposure, reputational damage, and material financial…
The recent emergence of deepfakes has brought manipulated and generated content to the forefront of machine learning research. Automatic detection of deepfakes has seen many new machine learning techniques, however, human detection…
Both the general public and academic communities have raised concerns about sycophancy, the phenomenon of artificial intelligence (AI) excessively agreeing with or flattering users. Yet, beyond isolated media reports of severe consequences,…
Mistakes in AI systems are inevitable, arising from both technical limitations and sociotechnical gaps. While black-boxing AI systems can make the user experience seamless, hiding the seams risks disempowering users to mitigate fallouts…
Deepfake detection is widely framed as a machine learning problem, yet how humans and AI detectors compare under realistic conditions remains poorly understood. We evaluate 200 human participants and 95 state-of-the-art AI detectors across…
The field of eXplainable artificial intelligence (XAI) has produced a plethora of methods (e.g., saliency-maps) to gain insight into artificial intelligence (AI) models, and has exploded with the rise of deep learning (DL). However,…
Background: With the rising popularity of Artificial Intelligence (AI), there is a growing need to build large and complex AI-based systems in a cost-effective and manageable way. Like with traditional software, Technical Debt (TD) will…
Popular discourses are thick with narratives of generative AI's problematic functions and outcomes, yet there is little understanding of how non-experts consider AI activities to constitute bad behavior. This study starts to bridge that gap…
The key problem facing ChatGPT-like AI's use across society is that its behavior can shift, unnoticed, from desirable to undesirable -- encouraging self-harm, extremist acts, financial losses, or costly medical and military mistakes -- and…
Artificial Intelligence systems, which benefit from the availability of large-scale datasets and increasing computational power, have become effective solutions to various critical tasks, such as natural language understanding, speech…
This exploratory study examined the consistency of human-AI collaboration by analyzing three extensive "vibe coding" sessions between a human product lead and an AI software engineer. We investigated similarities and differences in team…
As AI systems become increasingly integrated into daily life, their potential to exacerbate or trigger severe psychological harms remains poorly understood and inadequately tested. This paper presents a proactive methodology for…