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Large Language Models (LLMs) have enabled new ways to satisfy information needs. Although great strides have been made in applying them to settings like document ranking and short-form text generation, they still struggle to compose…

Although chatbots have been very popular in recent years, they still have some serious weaknesses which limit the scope of their applications. One major weakness is that they cannot learn new knowledge during the conversation process, i.e.,…

Computation and Language · Computer Science 2018-02-27 Sahisnu Mazumder , Nianzu Ma , Bing Liu

Large Language Models (LLMs) have recently gained significant attention due to their remarkable capabilities in performing diverse tasks across various domains. However, a thorough evaluation of these models is crucial before deploying them…

Large Language Models (LLMs) have demonstrated impressive performance across diverse domains, yet they still encounter challenges such as insufficient domain-specific knowledge, biases, and hallucinations. This underscores the need for…

Computation and Language · Computer Science 2025-04-07 Hongliu Cao , Ilias Driouich , Robin Singh , Eoin Thomas

The lack of time-efficient and reliable evaluation methods hamper the development of conversational dialogue systems (chatbots). Evaluations requiring humans to converse with chatbots are time and cost-intensive, put high cognitive demands…

Artificial Intelligence · Computer Science 2020-10-06 Jan Deriu , Don Tuggener , Pius von Däniken , Jon Ander Campos , Alvaro Rodrigo , Thiziri Belkacem , Aitor Soroa , Eneko Agirre , Mark Cieliebak

By simply composing prompts, developers can prototype novel generative applications with Large Language Models (LLMs). To refine prototypes into products, however, developers must iteratively revise prompts by evaluating outputs to diagnose…

Human-Computer Interaction · Computer Science 2024-02-28 Tae Soo Kim , Yoonjoo Lee , Jamin Shin , Young-Ho Kim , Juho Kim

Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or…

The rapid progress in Large Language Models (LLMs) poses potential risks such as generating unethical content. Assessing LLMs' values can help expose their misalignment, but relies on reference-free evaluators, e.g., fine-tuned LLMs or…

Computation and Language · Computer Science 2024-07-16 Jing Yao , Xiaoyuan Yi , Xing Xie

As conversational models become increasingly available to the general public, users are engaging with this technology in social interactions. Such unprecedented interaction experiences may pose considerable social and psychological risks to…

Computation and Language · Computer Science 2023-08-28 Ekaterina Svikhnushina , Pearl Pu

Large language models (LLMs), especially when instruction-tuned for chat, have become part of our daily lives, freeing people from the process of searching, extracting, and integrating information from multiple sources by offering a…

Computation and Language · Computer Science 2024-11-01 Yuxia Wang , Minghan Wang , Muhammad Arslan Manzoor , Fei Liu , Georgi Georgiev , Rocktim Jyoti Das , Preslav Nakov

This survey paper outlines the key developments in the field of Large Language Models (LLMs), including enhancements to their reasoning skills, adaptability to various tasks, increased computational efficiency, and the ability to make…

Computation and Language · Computer Science 2026-02-12 Asifullah Khan , Muhammad Zaeem Khan , Aleesha Zainab , Saleha Jamshed , Sadia Ahmad , Kaynat Khatib , Faria Bibi , Abdul Rehman

Large language models (LLMs) have emerged as powerful machine-learning systems capable of handling a myriad of tasks. Tuned versions of these systems have been turned into chatbots that can respond to user queries on a vast diversity of…

Computation and Language · Computer Science 2024-08-16 Kevin G. Yager

Large language models (LLMs) have achieved remarkable performance on diverse benchmarks, yet existing evaluation practices largely rely on coarse summary metrics that obscure underlying reasoning abilities. In this work, we propose novel…

Methodology · Statistics 2026-03-17 Jia Liu , Zhiyu Xu , Yuqi Gu

Large language model (LLM)-based tools such as ChatGPT seem useful for classical programming assignments. The more specialized the field, the more likely they lack reliability because of the lack of data to train them. In the case of…

Computation and Language · Computer Science 2025-03-10 Yaiza Aragonés-Soria , Manuel Oriol

The integration of Large Language Models (LLMs) and chatbots introduces new challenges and opportunities for decision-making in software testing. Decision-making relies on a variety of information, including code, requirements…

Software Engineering · Computer Science 2024-06-18 Francisco Gomes de Oliveira Neto

The growing use of large language models (LLMs) has increased the need for automatic evaluation systems, particularly to address the challenge of information hallucination. Although existing faithfulness evaluation approaches have shown…

Computation and Language · Computer Science 2025-07-29 Carlo Alfano , Aymen Al Marjani , Zeno Jonke , Amin Mantrach , Saab Mansour , Marcello Federico

Companies support their customers using live chats and chatbots to gain their loyalty. AFAS is a Dutch company aiming to leverage the opportunity large language models (LLMs) offer to answer customer queries with minimal to no input from…

Computation and Language · Computer Science 2025-11-18 Herman Lassche , Michiel Overeem , Ayushi Rastogi

The scarcity of non-English data limits the development of non-English large language models (LLMs). Transforming English-centric LLMs to non-English has been identified as an effective and resource-efficient method. Previous works start…

Large Language Models (LLMs) have made progress in various real-world tasks, which stimulates requirements for the evaluation of LLMs. Existing LLM evaluation methods are mainly supervised signal-based which depends on static datasets and…

Computation and Language · Computer Science 2023-09-11 Jiatong Li , Rui Li , Qi Liu

The emergence of instruction-tuned large language models (LLMs) has advanced the field of dialogue systems, enabling both realistic user simulations and robust multi-turn conversational agents. However, existing research often evaluates…

Computation and Language · Computer Science 2025-07-22 Chalamalasetti Kranti , Sherzod Hakimov , David Schlangen
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