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The ability of a dialog system to express consistent language style during conversations has a direct, positive impact on its usability and on user satisfaction. Although previous studies have demonstrated that style transfer is feasible…

Computation and Language · Computer Science 2021-09-14 Hao Fu , Yan Wang , Ruihua Song , Tianran Hu , Jianyun Nie

The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds…

Computation and Language · Computer Science 2021-12-28 Chen Zhang , João Sedoc , Luis Fernando D'Haro , Rafael Banchs , Alexander Rudnicky

Online reviews help people make better decisions. Review platforms usually depend on typed input, where leaving a good review requires significant effort because users must carefully organize and articulate their thoughts. This may…

Human-Computer Interaction · Computer Science 2024-12-12 Kavindu Ravishan , Dániel Szabó , Niels van Berkel , Aku Visuri , Chi-Lan Yang , Koji Yatani , Simo Hosio

Dialog systems are often designed or trained to output human-like responses. However, some responses may be impossible for a machine to truthfully say (e.g. "that movie made me cry"). Highly anthropomorphic responses might make users…

Computation and Language · Computer Science 2022-10-25 David Gros , Yu Li , Zhou Yu

Conversational interfaces are currently on the rise: more and more applications rely on a chat-like interaction pattern to increase their acceptability and to improve user experience. Also in the area of questionnaire design and…

Human-Computer Interaction · Computer Science 2020-03-06 Irene Celino , Gloria Re Calegari

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

Computation and Language · Computer Science 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

ChatGPT has the ability to generate grammatically flawless and seemingly-human replies to different types of questions from various domains. The number of its users and of its applications is growing at an unprecedented rate. Unfortunately,…

Computation and Language · Computer Science 2023-02-01 Sandra Mitrović , Davide Andreoletti , Omran Ayoub

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Machine Learning · Computer Science 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal

This paper addresses user-specific dialogs. In contrast to previous research on personalized dialogue focused on achieving virtual user dialogue as defined by persona descriptions, user-specific dialogue aims to reproduce real-user dialogue…

Computation and Language · Computer Science 2024-09-04 Atsushi Otsuka , Kazuya Matsuo , Ryo Ishii , Narichika Nomoto , Hiroaki Sugiyama

Building an open-domain conversational agent is a challenging problem. Current evaluation methods, mostly post-hoc judgments of static conversation, do not capture conversation quality in a realistic interactive context. In this paper, we…

Computation and Language · Computer Science 2019-11-05 Asma Ghandeharioun , Judy Hanwen Shen , Natasha Jaques , Craig Ferguson , Noah Jones , Agata Lapedriza , Rosalind Picard

Building dialogue systems requires a large corpus of annotated dialogues. Such datasets are usually created via crowdsourcing, which is expensive and time-consuming. In this paper, we propose \textsc{Dialogic}, a novel dialogue simulation…

Computation and Language · Computer Science 2023-06-07 Zekun Li , Wenhu Chen , Shiyang Li , Hong Wang , Jing Qian , Xifeng Yan

Personas are a valuable tool for discussing accessibility requirements in software design and development practices. However, the use of personas for accessibility-focused requirements elicitation in VR projects remains limited and is…

Human-Computer Interaction · Computer Science 2026-03-06 Yi Wang , Kexin Cheng , Xiao Liu , Chetan Arora , John Grundy , Thuong Hoang , Henry Been-Lirn Duh

Dialogue systems without consistent responses are not fascinating. In this study, we build a dialogue system that can respond based on a given character setting (persona) to bring consistency. Considering the trend of the rapidly increasing…

Computation and Language · Computer Science 2022-06-14 Tomohito Kasahara , Daisuke Kawahara , Nguyen Tung , Shengzhe Li , Kenta Shinzato , Toshinori Sato

Response diversity has become an important criterion for evaluating the quality of open-domain dialogue generation models. However, current evaluation metrics for response diversity often fail to capture the semantic diversity of generated…

Computation and Language · Computer Science 2022-10-25 Seungju Han , Beomsu Kim , Buru Chang

Automatic dialogue response evaluator has been proposed as an alternative to automated metrics and human evaluation. However, existing automatic evaluators achieve only moderate correlation with human judgement and they are not robust. In…

Computation and Language · Computer Science 2020-04-27 Tianyu Zhao , Divesh Lala , Tatsuya Kawahara

Despite their unprecedented success, even the largest language models make mistakes. Similar to how humans learn and improve using feedback, previous work proposed providing language models with natural language feedback to guide them in…

Computation and Language · Computer Science 2023-07-13 Afra Feyza Akyürek , Ekin Akyürek , Aman Madaan , Ashwin Kalyan , Peter Clark , Derry Wijaya , Niket Tandon

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

Despite being trained on vast amounts of data, most LLMs are unable to reliably generate well-designed UIs. Designer feedback is essential to improving performance on UI generation; however, we find that existing RLHF methods based on…

Human-Computer Interaction · Computer Science 2026-02-18 Jason Wu , Amanda Swearngin , Arun Krishna Vajjala , Alan Leung , Jeffrey Nichols , Titus Barik

Automatic evaluation of open-domain dialogue response generation is very challenging because there are many appropriate responses for a given context. Existing evaluation models merely compare the generated response with the ground truth…

Computation and Language · Computer Science 2020-06-15 JinYeong Bak , Alice Oh