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Personalised text generation is essential for user-centric information systems, yet most evaluation methods overlook the individuality of users. We introduce \textbf{PREF}, a \textbf{P}ersonalised \textbf{R}eference-free \textbf{E}valuation…

Computation and Language · Computer Science 2025-08-15 Xiao Fu , Hossein A. Rahmani , Bin Wu , Jerome Ramos , Emine Yilmaz , Aldo Lipani

The fluency and creativity of large pre-trained language models (LLMs) have led to their widespread use, sometimes even as a replacement for traditional search engines. Yet language models are prone to making convincing but factually…

Computation and Language · Computer Science 2023-11-15 Katherine Tian , Eric Mitchell , Huaxiu Yao , Christopher D. Manning , Chelsea Finn

As large language models (LLMs) are deployed globally, creating pluralistic systems that can accommodate the diverse preferences and values of users worldwide becomes essential. We introduce EVALUESTEER, a benchmark to measure LLMs' and…

Computation and Language · Computer Science 2025-10-13 Kshitish Ghate , Andy Liu , Devansh Jain , Taylor Sorensen , Atoosa Kasirzadeh , Aylin Caliskan , Mona T. Diab , Maarten Sap

Personalisation is a standard feature of conversational AI systems used by millions; yet, the efficacy of personalisation methods is often evaluated in academic research using simulated users rather than real people. This raises questions…

Computation and Language · Computer Science 2026-05-14 Hannah Rose Kirk , Liu Leqi , Fanzhi Zeng , Henry Davidson , Bertie Vidgen , Christopher Summerfield , Scott A. Hale

In the past decades, recommender systems have attracted much attention in both research and industry communities, and a large number of studies have been devoted to developing effective recommendation models. Basically speaking, these…

Information Retrieval · Computer Science 2023-05-12 Junjie Zhang , Ruobing Xie , Yupeng Hou , Wayne Xin Zhao , Leyu Lin , Ji-Rong Wen

Aligning large language models (LLMs) with human preferences is crucial for enhancing their utility in terms of helpfulness, truthfulness, safety, harmlessness, and interestingness. Existing methods for achieving this alignment often…

Computation and Language · Computer Science 2024-07-04 Wenhao Liu , Xiaohua Wang , Muling Wu , Tianlong Li , Changze Lv , Zixuan Ling , Jianhao Zhu , Cenyuan Zhang , Xiaoqing Zheng , Xuanjing Huang

The future of conversational agents will provide users with personalized information responses. However, a significant challenge in developing models is the lack of large-scale dialogue datasets that span multiple sessions and reflect…

Information Retrieval · Computer Science 2024-05-07 Hideaki Joko , Shubham Chatterjee , Andrew Ramsay , Arjen P. de Vries , Jeff Dalton , Faegheh Hasibi

Tool learning has emerged as a promising direction by extending Large Language Models' (LLMs) capabilities with external tools. Existing tool learning studies primarily focus on the general-purpose tool-use capability, which addresses…

Computation and Language · Computer Science 2025-02-27 Qiancheng Xu , Yongqi Li , Heming Xia , Fan Liu , Min Yang , Wenjie Li

Accurately modeling user preferences is crucial for improving the performance of content-based recommender systems. Existing approaches often rely on simplistic user profiling methods, such as averaging or concatenating item embeddings,…

Information Retrieval · Computer Science 2025-08-13 Milad Sabouri , Masoud Mansoury , Kun Lin , Bamshad Mobasher

This research focuses on using large language models (LLMs) to simulate social experiments, exploring their ability to emulate human personality in virtual persona role-playing. The research develops an end-to-end evaluation framework,…

Computers and Society · Computer Science 2025-10-15 Yuqi Bai , Tianyu Huang , Kun Sun , Yuting Chen

Human feedback is central to the alignment of Large Language Models (LLMs). However, open questions remain about methods (how), domains (where), people (who) and objectives (to what end) of feedback processes. To navigate these questions,…

Aligning large language models (LLMs) with human intentions has become a critical task for safely deploying models in real-world systems. While existing alignment approaches have seen empirical success, theoretically understanding how these…

Machine Learning · Computer Science 2024-08-08 Shawn Im , Yixuan Li

The holy grail of LLM personalization is a single LLM for each user, perfectly aligned with that user's preferences. However, maintaining a separate LLM per user is impractical due to constraints on compute, memory, and system complexity.…

Computation and Language · Computer Science 2026-04-13 Cheol Woo Kim , Jai Moondra , Roozbeh Nahavandi , Andrew Perrault , Milind Tambe , Swati Gupta

A critical factor in the success of decision support systems is the accurate modeling of user preferences. Psychology research has demonstrated that users often develop their preferences during the elicitation process, highlighting the…

Human-Computer Interaction · Computer Science 2024-10-03 Connor Lawless , Jakob Schoeffer , Lindy Le , Kael Rowan , Shilad Sen , Cristina St. Hill , Jina Suh , Bahareh Sarrafzadeh

Recent years have witnessed a growing interest in personalizing the responses of large language models (LLMs). While existing evaluations primarily focus on whether a response aligns with a user's preferences, we argue that factuality is an…

Computation and Language · Computer Science 2025-09-25 Chimaobi Okite , Naihao Deng , Kiran Bodipati , Huaidian Hou , Joyce Chai , Rada Mihalcea

Large language models (LLMs) have shown significant potential for robotics applications, particularly task planning, by harnessing their language comprehension and text generation capabilities. However, in applications such as household…

Robotics · Computer Science 2024-12-31 Dongge Han , Trevor McInroe , Adam Jelley , Stefano V. Albrecht , Peter Bell , Amos Storkey

Large Language Models (LLMs) have shown capabilities close to human performance in various analytical tasks, leading researchers to use them for time and labor-intensive analyses. However, their capability to handle highly specialized and…

Computation and Language · Computer Science 2024-10-08 Alexander S. Choi , Syeda Sabrina Akter , JP Singh , Antonios Anastasopoulos

Large Language Models (LLMs) have demonstrated exceptional capabilities in generalizing to new tasks in a zero-shot or few-shot manner. However, the extent to which LLMs can comprehend user preferences based on their previous behavior…

Information Retrieval · Computer Science 2023-05-12 Wang-Cheng Kang , Jianmo Ni , Nikhil Mehta , Maheswaran Sathiamoorthy , Lichan Hong , Ed Chi , Derek Zhiyuan Cheng

Serendipity-oriented recommender systems aim to counteract over-specialization in user preferences. However, evaluating a user's serendipitous response towards a recommended item can be challenging because of its emotional nature. In this…

Information Retrieval · Computer Science 2024-12-18 Yu Tokutake , Kazushi Okamoto

With the rapid improvement in the general capabilities of LLMs, LLM personalization, i.e., how to build LLM systems that can generate personalized responses or services that are tailored to distinct user personas, has become an increasingly…

Computation and Language · Computer Science 2025-06-17 Meiling Tao , Chenghao Zhu , Dongyi Ding , Tiannan Wang , Yuchen Eleanor Jiang , Wangchunshu Zhou
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