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Personalised text generation is essential for user-centric information systems, yet most evaluation methods overlook the individuality of users. We introduce \textbf{PREF}, a \textbf{P}ersonalised \textbf{R}eference-free \textbf{E}valuation…

Computation and Language · Computer Science 2025-08-15 Xiao Fu , Hossein A. Rahmani , Bin Wu , Jerome Ramos , Emine Yilmaz , Aldo Lipani

Textual explanations have proved to help improve user satisfaction on machine-made recommendations. However, current mainstream solutions loosely connect the learning of explanation with the learning of recommendation: for example, they are…

Information Retrieval · Computer Science 2021-01-26 Aobo Yang , Nan Wang , Hongbo Deng , Hongning Wang

Large Language Models (LLMs) are often used as automated judges to evaluate text, but their effectiveness can be hindered by various unintentional biases. We propose using linear classifying probes, trained by leveraging differences between…

Computation and Language · Computer Science 2025-03-25 Sharan Maiya , Yinhong Liu , Ramit Debnath , Anna Korhonen

LLM-as-a-Judge has been widely adopted as an evaluation method and served as supervised rewards in model training. However, existing benchmarks for LLM-as-a-Judge are mainly relying on human-annotated ground truth, which introduces human…

Computation and Language · Computer Science 2025-12-19 Yuanning Feng , Sinan Wang , Zhengxiang Cheng , Yao Wan , Dongping Chen

Recent breakthroughs in large language models (LLMs) have fundamentally shifted recommender systems from discriminative to generative paradigms, where user behavior modeling is achieved by generating target items conditioned on historical…

Information Retrieval · Computer Science 2025-10-15 Junfei Tan , Yuxin Chen , An Zhang , Junguang Jiang , Bin Liu , Ziru Xu , Han Zhu , Jian Xu , Bo Zheng , Xiang Wang

Large Language Models (LLMs) have demonstrated promising capabilities as automatic evaluators in assessing the quality of generated natural language. However, LLMs still exhibit biases in evaluation and often struggle to generate coherent…

Computation and Language · Computer Science 2025-01-20 Yinhong Liu , Han Zhou , Zhijiang Guo , Ehsan Shareghi , Ivan Vulić , Anna Korhonen , Nigel Collier

Large Language Models (LLMs) are increasingly being used for automated evaluations and explaining them. However, concerns about explanation quality, consistency, and hallucinations remain open research challenges, particularly in…

Human-Computer Interaction · Computer Science 2025-04-18 Vincent Freiberger , Arthur Fleig , Erik Buchmann

Explainability algorithms aimed at interpreting decision-making AI systems usually consider balancing two critical dimensions: 1) \textit{faithfulness}, where explanations accurately reflect the model's inference process. 2)…

Artificial Intelligence · Computer Science 2024-04-02 Xiaolei Lu , Jianghong Ma

In recent years, various machine and deep learning architectures have been successfully introduced to the field of predictive process analytics. Nevertheless, the inherent opacity of these algorithms poses a significant challenge for human…

Artificial Intelligence · Computer Science 2024-03-15 Alexander Stevens , Chun Ouyang , Johannes De Smedt , Catarina Moreira

Comparative reasoning plays a crucial role in text preference prediction; however, large language models (LLMs) often demonstrate inconsistencies in their reasoning. While approaches like Chain-of-Thought improve accuracy in many other…

EXplainable AI has received significant attention in recent years. Machine learning models often operate as black boxes, lacking explainability and transparency while supporting decision-making processes. Local post-hoc explainability…

Artificial Intelligence · Computer Science 2024-05-24 Gianvincenzo Alfano , Sergio Greco , Domenico Mandaglio , Francesco Parisi , Reza Shahbazian , Irina Trubitsyna

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this…

Large Language Models (LLMs) are deployed as powerful tools for several natural language processing (NLP) applications. Recent works show that modern LLMs can generate self-explanations (SEs), which elicit their intermediate reasoning steps…

Computation and Language · Computer Science 2024-03-15 Chirag Agarwal , Sree Harsha Tanneru , Himabindu Lakkaraju

As large language models (LLMs) are increasingly used as evaluators for natural language generation tasks, ensuring unbiased assessments is essential. However, LLM evaluators often display biased preferences, such as favoring verbosity and…

Computation and Language · Computer Science 2025-04-21 Hawon Jeong , ChaeHun Park , Jimin Hong , Hojoon Lee , Jaegul Choo

With the onset of large language models (LLMs), the performance of artificial intelligence (AI) models is becoming increasingly multi-dimensional. Accordingly, there have been several large, multi-dimensional evaluation frameworks put…

Human-Computer Interaction · Computer Science 2025-06-05 Sean Steinle

Large Language Models (LLMs) are increasingly expected to handle complex decision-making tasks, yet their ability to perform structured resource allocation remains underexplored. Evaluating their reasoning is also difficult due to data…

Artificial Intelligence · Computer Science 2025-08-11 Sankarshan Damle , Boi Faltings

In Recommender System (RS), explanations help users understand why items are recommended and can enhance a system's transparency, persuasiveness, engagement, and trust, which are known as explanation goals. However, evaluating the…

Information Retrieval · Computer Science 2025-12-17 André Levi Zanon , Marcelo Garcia Manzato , Leonardo Rocha

Compared with only pursuing recommendation accuracy, the explainability of a recommendation model has drawn more attention in recent years. Many graph-based recommendations resort to informative paths with the attention mechanism for the…

Information Retrieval · Computer Science 2024-03-05 Yicong Li , Xiangguo Sun , Hongxu Chen , Sixiao Zhang , Yu Yang , Guandong Xu

Real-world recommendation systems commonly offer diverse content scenarios for users to interact with. Considering the enormous number of users in industrial platforms, it is infeasible to utilize a single unified recommendation model to…

Information Retrieval · Computer Science 2024-12-10 Chonggang Song , Chunxu Shen , Hao Gu , Yaoming Wu , Lingling Yi , Jie Wen , Chuan Chen

As a fundamental yet significant process in personalized recommendation, candidate generation and suggestion effectively help users spot the most suitable items for them. Consequently, identifying substitutable items that are…

Information Retrieval · Computer Science 2020-05-20 Tong Chen , Hongzhi Yin , Guanhua Ye , Zi Huang , Yang Wang , Meng Wang