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Large language models (LLMs) are increasingly used as automatic judges for summarization and dialogue evaluation. Prior work has documented biases such as position, verbosity, and style preferences, but largely focuses on outcomes, leaving…

Computation and Language · Computer Science 2026-05-26 Riya Tapwal , Abhishek Kumar , Carsten Maple

Providing explanations within the recommendation system would boost user satisfaction and foster trust, especially by elaborating on the reasons for selecting recommended items tailored to the user. The predominant approach in this domain…

Information Retrieval · Computer Science 2024-02-07 Yicui Peng , Hao Chen , Chingsheng Lin , Guo Huang , Jinrong Hu , Hui Guo , Bin Kong , Shu Hu , Xi Wu , Xin Wang

Formal verification via theorem proving enables the expressive specification and rigorous proof of software correctness, but it is difficult to scale due to the significant manual effort and expertise required. While Large Language Models…

Software Engineering · Computer Science 2025-10-30 Minghai Lu , Zhe Zhou , Danning Xie , Songlin Jia , Benjamin Delaware , Tianyi Zhang

Hallucinations pose a challenge to the application of large language models (LLMs) thereby motivating the development of metrics to evaluate factual precision. We observe that popular metrics using the Decompose-Then-Verify framework, such…

Computation and Language · Computer Science 2024-10-17 Zhengping Jiang , Jingyu Zhang , Nathaniel Weir , Seth Ebner , Miriam Wanner , Kate Sanders , Daniel Khashabi , Anqi Liu , Benjamin Van Durme

Significant attention has been paid to enhancing recommender systems (RS) with explanation facilities to help users make informed decisions and increase trust in and satisfaction with the RS. Justification and transparency represent two…

Information Retrieval · Computer Science 2023-05-29 Mouadh Guesmi , Mohamed Amine Chatti , Shoeb Joarder , Qurat Ul Ain , Clara Siepmann , Hoda Ghanbarzadeh , Rawaa Alatrash

Personalized alignment is crucial for enabling Large Language Models (LLMs) to engage effectively in user-centric interactions. However, current methods face a dual challenge: they fail to infer users' deep implicit preferences (including…

Artificial Intelligence · Computer Science 2026-04-29 Peiming Li , Zhiyuan Hu , Yang Tang , Shiyu Li , Xi Chen

Recommender systems have become integral to our digital experiences, from online shopping to streaming platforms. Still, the rationale behind their suggestions often remains opaque to users. While some systems employ a graph-based approach,…

Factual knowledge encoded in Pre-trained Language Models (PLMs) enriches their representations and justifies their use as knowledge bases. Previous work has focused on probing PLMs for factual knowledge by measuring how often they can…

Computation and Language · Computer Science 2024-02-05 Paul Youssef , Jörg Schlötterer , Christin Seifert

Large Language Models (LLMs) and Large Reasoning Models (LRMs) are increasingly used for critical tasks, yet they provide no guarantees about the correctness of their solutions. Users must decide whether to trust the model's answer, aided…

Human-Computer Interaction · Computer Science 2026-05-19 Vardhan Palod , Upasana Biswas , Subbarao Kambhampati

Recent advances in the development of large language models are rapidly changing how online applications function. LLM-based search tools, for instance, offer a natural language interface that can accommodate complex queries and provide…

Human-Computer Interaction · Computer Science 2023-11-10 Sofia Eleni Spatharioti , David M. Rothschild , Daniel G. Goldstein , Jake M. Hofman

Designers of digital solutions increasingly consult Large Language Models (LLMs) for their work. However, it remains unclear how this may affect the user experiences they produce and there are no established practices. We investigate how…

Human-Computer Interaction · Computer Science 2026-05-19 Eduard Kuric , Peter Demcak , Matus Krajcovic

Fact-seeking question answering with large language models (LLMs) remains unreliable when answers depend on up-to-date or conflicting information. Although retrieval-augmented and tool-using LLMs reduce hallucinations, they often rely on…

Computation and Language · Computer Science 2026-03-17 Auksarapak Kietkajornrit , Jad Tarifi , Nima Asgharbeygi

Accommodating human preferences is essential for creating AI agents that deliver personalized and effective interactions. Recent work has shown the potential for LLMs to infer preferences from user interactions, but they often produce broad…

Artificial Intelligence · Computer Science 2024-10-10 Stephane Aroca-Ouellette , Natalie Mackraz , Barry-John Theobald , Katherine Metcalf

Large Language Models (LLMs) have shown strong potential in generating natural language explanations for recommender systems. However, existing methods often overlook the sequential dynamics of user behavior and rely on evaluation metrics…

Information Retrieval · Computer Science 2026-03-26 Gangyi Zhang , Runzhe Teng , Chongming Gao

Predictive business process monitoring increasingly leverages sophisticated prediction models. Although sophisticated models achieve consistently higher prediction accuracy than simple models, one major drawback is their lack of…

Artificial Intelligence · Computer Science 2022-02-25 Tsung-Hao Huang , Andreas Metzger , Klaus Pohl

Concept-based explanation methods aim at making machine learning models more transparent by finding the most important semantic features of an input (e.g., colors, patterns, shapes) for a given prediction task. However, these methods…

Machine Learning · Computer Science 2025-10-02 Jacopo Teneggi , Zhenzhen Wang , Paul H. Yi , Tianmin Shu , Jeremias Sulam

Large language models (LLMs) are increasingly used as automatic evaluators in applications such as benchmarking, reward modeling, and self-refinement. Prior work highlights a potential self-preference bias where LLMs favor their own…

Computation and Language · Computer Science 2025-12-16 Wei-Lin Chen , Zhepei Wei , Xinyu Zhu , Shi Feng , Yu Meng

Abstractive summarization is the process of generating a summary given a document as input. Although significant progress has been made, the factual inconsistency between the document and the generated summary still limits its practical…

Computation and Language · Computer Science 2023-04-03 Shuaijie She , Xiang Geng , Shujian Huang , Jiajun Chen

Generating rationales that justify scoring decisions has been a promising way to facilitate explainability in automated scoring systems. However, existing methods do not match the accuracy of classifier-based methods. Plus, the generated…

Computation and Language · Computer Science 2024-10-15 Jiazheng Li , Hainiu Xu , Zhaoyue Sun , Yuxiang Zhou , David West , Cesare Aloisi , Yulan He

While recent advancements in aligning Large Language Models (LLMs) with recommendation tasks have shown great potential and promising performance overall, these aligned recommendation LLMs still face challenges in complex scenarios. This is…

Information Retrieval · Computer Science 2025-02-18 Yi Fang , Wenjie Wang , Yang Zhang , Fengbin Zhu , Qifan Wang , Fuli Feng , Xiangnan He