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Social media platforms utilize Machine Learning (ML) and Artificial Intelligence (AI) powered recommendation algorithms to maximize user engagement, which can result in inadvertent exposure to harmful content. Current moderation efforts,…

Computation and Language · Computer Science 2025-05-30 Rajvardhan Oak , Muhammad Haroon , Claire Jo , Magdalena Wojcieszak , Anshuman Chhabra

Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…

Human-Computer Interaction · Computer Science 2021-01-14 Jialun Aaron Jiang , Charles Kiene , Skyler Middler , Jed R. Brubaker , Casey Fiesler

The development of sophisticated artificial intelligence (AI) conversational agents based on large language models raises important questions about the relationship between human norms, values, and practices and AI design and performance.…

Computers and Society · Computer Science 2025-05-30 Rachel Katharine Sterken , James Ravi Kirkpatrick

Controversial contents largely inundate the Internet, infringing various cultural norms and child protection standards. Traditional Image Content Moderation (ICM) models fall short in producing precise moderation decisions for diverse…

Computer Vision and Pattern Recognition · Computer Science 2025-01-22 Mengyang Wu , Yuzhi Zhao , Jialun Cao , Mingjie Xu , Zhongming Jiang , Xuehui Wang , Qinbin Li , Guangneng Hu , Shengchao Qin , Chi-Wing Fu

Artificial intelligence (AI) is increasingly integrated into modern healthcare, offering powerful support for clinical decision-making. However, in real-world settings, AI systems may experience performance degradation over time, due to…

Artificial Intelligence · Computer Science 2026-02-05 Hao Guan , David Bates , Li Zhou

Anti-sexist speech, i.e., public expressions that challenge or resist gendered abuse and sexism, plays a vital role in shaping democratic debate online. Yet automated content moderation systems, increasingly powered by large language models…

Computation and Language · Computer Science 2025-08-18 Aditi Dutta , Susan Banducci

Generative AI is altering how we work, learn, communicate, and participate in online communities. How might online communities be changed by generative AI? To start addressing this question, we focused on online community moderators'…

Computers and Society · Computer Science 2025-10-21 Travis Lloyd , Joseph Reagle , Mor Naaman

Sensitive information detection is crucial in content moderation to maintain safe online communities. Assisting in this traditionally manual process could relieve human moderators from overwhelming and tedious tasks, allowing them to focus…

Large language models (LLMs) are reshaping how knowledge is produced, with increasing reliance on AI systems for generation, summarization, and reasoning. While prior work has studied cognitive offloading in humans and model collapse in…

Human-Computer Interaction · Computer Science 2026-05-08 Xuening Wu , Yanlan Kang , Qianya Xu , Kexuan Xie , Jiaqi Mi , Honggang Wang , Yubin Liu , Zeping Chen

This paper investigates the complex interplay between AI developers, regulators, users, and the media in fostering trustworthy AI systems. Using evolutionary game theory and large language models (LLMs), we model the strategic interactions…

Today, social media platforms are significant sources of news and political communication, but their role in spreading misinformation has raised significant concerns. In response, these platforms have implemented various content moderation…

Computers and Society · Computer Science 2026-04-21 Saeedeh Mohammadi , Taha Yasseri

As large language models (LLMs) are increasingly deployed in high-stakes settings, their ability to refuse ethically sensitive prompts-such as those involving hate speech or illegal activities-has become central to content moderation and…

Human-Computer Interaction · Computer Science 2025-05-22 Stefan Pasch

Recent advancements in large language models (LLMs) have significantly enhanced capabilities in natural language processing and artificial intelligence. These models, including GPT-3.5 and LLaMA-2, have revolutionized text generation,…

Computation and Language · Computer Science 2024-02-06 Yunhong He , Jianling Qiu , Wei Zhang , Zhengqing Yuan

The AI alignment problem comprises both technical and normative dimensions. While technical solutions focus on implementing normative constraints in AI systems, the normative problem concerns determining what these constraints should be.…

Computers and Society · Computer Science 2025-07-29 André Steingrüber , Kevin Baum

Over the past decade, artificial intelligence has demonstrated its efficiency in many different applications and a huge number of algorithms have become central and ubiquitous in our life. Their growing interest is essentially based on…

Computers and Society · Computer Science 2019-05-24 Éric Fourneret , Blaise Yvert

The rapid progress in Large Language Models (LLMs) could transform many fields, but their fast development creates significant challenges for oversight, ethical creation, and building user trust. This comprehensive review looks at key trust…

Computers and Society · Computer Science 2024-07-22 Md Meftahul Ferdaus , Mahdi Abdelguerfi , Elias Ioup , Kendall N. Niles , Ken Pathak , Steven Sloan

Millions of people rely on search functionality to find and explore content on entertainment platforms. Modern search systems use a combination of candidate generation and ranking approaches, with advanced methods leveraging deep learning…

Information Retrieval · Computer Science 2025-05-26 Adeep Hande , Kishorekumar Sundararajan , Sardar Hamidian , Ferhan Ture

This study evaluates the effectiveness of ChatGPT, an advanced AI model for natural language processing, in identifying targeting and inappropriate language in online comments. With the increasing challenge of moderating vast volumes of…

Computation and Language · Computer Science 2025-05-29 Barbarestani Baran , Maks Isa , Vossen Piek

The proliferation of social media platforms and online communities has inadvertently catalyzed the spread of cyberbullying, hate speech, and other forms of online toxicity, making the effective governance of such harm a critical societal…

Artificial Intelligence · Computer Science 2026-05-28 Yiting Huang , Wenting Zhu , Zekun Wang , Qingpo Yang , Yakai Chen , Zihui Xu , Yueyue Zhang , Sanchuan Guo , Xi Zhang