Related papers: Take the Power Back: Screen-Based Personal Moderat…
Social media has become a critical tool for journalists to disseminate their work, engage with their audience, and connect with sources. Unfortunately, journalists also regularly endure significant online harassment on social media…
We analyzed 1,596 sub-conversations within 451 direct message (DM) conversations from 67 teens (ages 13-17) who engaged in private discussions about body image on Instagram. Our findings show that teens often receive support when sharing…
Counterspeech offers direct rebuttals to hateful speech by challenging perpetrators of hate and showing support to targets of abuse. It provides a promising alternative to more contentious measures, such as content moderation and…
Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…
Detecting and classifying instances of hate in social media text has been a problem of interest in Natural Language Processing in the recent years. Our work leverages state of the art Transformer language models to identify hate speech in a…
The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…
We propose an agent-based framework for personalized filtering of categorized harassing communication in online social networks. Unlike global moderation systems that apply uniform filtering rules, our approach models user-specific…
The damaging effects of hate speech on social media are evident during the last few years, and several organizations, researchers and social media platforms tried to harness them in various ways. Despite these efforts, social media users…
Online hate and harassment poses a threat to the digital safety of people globally. In light of this risk, there is a need to equip as many people as possible with advice to stay safer online. We interviewed 24 experts to understand what…
Hateful rhetoric is plaguing online discourse, fostering extreme societal movements and possibly giving rise to real-world violence. A potential solution to this growing global problem is citizen-generated counter speech where citizens…
Online hate speech can harmfully impact individuals and groups, specifically on non-moderated platforms such as 4chan where users can post anonymous content. This work focuses on analysing and measuring the prevalence of online hate on…
Social media platforms have implemented automated content moderation tools to preserve community norms and mitigate online hate and harassment. Recently, these platforms have started to offer Personalized Content Moderation (PCM), granting…
Online platforms have completely transformed American social life. They have democratized publication, overthrown old gatekeepers, and given ordinary Americans a fresh voice in politics. But the system is beginning to falter. Control over…
Social media systems allow Internet users a congenial platform to freely express their thoughts and opinions. Although this property represents incredible and unique communication opportunities, it also brings along important challenges.…
Online harassment in the form of hate speech has been on the rise in recent years. Addressing the issue requires a combination of content moderation by people, aided by automatic detection methods. As content moderation is itself harmful to…
Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…
In the evolving landscape of online communication, moderating hate speech (HS) presents an intricate challenge, compounded by the multimodal nature of digital content. This comprehensive survey delves into the recent strides in HS…
Commercial content moderation APIs are marketed as scalable solutions to combat online hate speech. However, the reliance on these APIs risks both silencing legitimate speech, called over-moderation, and failing to protect online platforms…
Online social platforms centered around content creators often allow comments on content, where creators moderate the comments they receive. As creators can face overwhelming numbers of comments, with some of them harassing or hateful,…
We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…