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Empathetic response generation is a crucial task for creating more human-like and supportive conversational agents. However, existing methods face a core trade-off between the analytical depth of specialized models and the generative…

Computation and Language · Computer Science 2026-01-21 Ziqi Liu , Ziyang Zhou , Yilin Li , Haiyang Zhang , Yangbin Chen

Artificial intelligence systems increasingly generate text intended to provide social and emotional support. Understanding how users perceive empathic qualities in such content is therefore critical. We examined differences in perceived…

Computers and Society · Computer Science 2026-02-20 Jonas Festor , Ivo Snels , Bennett Kleinberg

Effective collaboration between embodied agents requires more than acting in a shared environment; it demands communication grounded in each agent's evolving understanding of the world. When agents can only partially observe their…

Multiagent Systems · Computer Science 2026-05-19 Vardhan Dongre , Dilek Hakkani-Tür

Large Language Models (LLMs) have revolutionized Natural Language Processing but exhibit limitations, particularly in autonomously addressing novel challenges such as reasoning and problem-solving. Traditional techniques like…

Multiagent Systems · Computer Science 2024-01-03 Sumedh Rasal

As artificial intelligence (AI) systems become increasingly embedded in everyday life, the ability of interactive agents to express empathy has become critical for effective human-AI interaction, particularly in emotionally sensitive…

Human-Computer Interaction · Computer Science 2025-12-24 Sung Park , Daeho Yoon , Jungmin Lee

With the advent of generative AI and large language models, embodied conversational agents are becoming synonymous with online interactions. These agents possess vast amounts of knowledge but suffer from exhibiting limited emotional…

Human-Computer Interaction · Computer Science 2026-02-27 Abhishek Kulkarni , Alexander Barquero , Pavitra Lahari , Aryaan Shaikh , Sarah Brown

Large Language Models' (LLMs) ability to converse naturally is empowered by their ability to empathetically understand and respond to their users. However, emotional experiences are shaped by demographic and cultural contexts. This raises…

Computation and Language · Computer Science 2025-10-28 Ananya Malik , Nazanin Sabri , Melissa Karnaze , Mai Elsherief

Reactions such as gestures, facial expressions, and vocalizations are an abundant, naturally occurring channel of information that humans provide during interactions. A robot or other agent could leverage an understanding of such implicit…

Human-Computer Interaction · Computer Science 2020-12-08 Yuchen Cui , Qiping Zhang , Alessandro Allievi , Peter Stone , Scott Niekum , W. Bradley Knox

Large Language Models (LLMs) have demonstrated promising potential in providing empathetic support during interactions. However, their responses often become verbose or overly formulaic, failing to adequately address the diverse emotional…

Computation and Language · Computer Science 2024-12-12 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

Simulating consumer decision-making is vital for designing and evaluating marketing strategies before costly real-world deployment. However, post-event analyses and rule-based agent-based models (ABMs) struggle to capture the complexity of…

Artificial Intelligence · Computer Science 2025-10-22 Man-Lin Chu , Lucian Terhorst , Kadin Reed , Tom Ni , Weiwei Chen , Rongyu Lin

Large language models (LLMs) have made remarkable progress in generating fluent text, but they still face a critical challenge of contextual misalignment in long-term and dynamic dialogue. When human users omit premises, simplify…

Artificial Intelligence · Computer Science 2026-03-18 Ding Wei

Aligning large language models (LLMs) typically aim to reflect general human values and behaviors, but they often fail to capture the unique characteristics and preferences of individual users. To address this gap, we introduce the concept…

Computation and Language · Computer Science 2025-03-11 Minjun Zhu , Yixuan Weng , Linyi Yang , Yue Zhang

Large language models (LLMs) possess extensive knowledge bases and strong reasoning capabilities, making them promising tools for complex, multi-agent planning in embodied environments. However, despite LLMs' advanced abilities and the…

Multiagent Systems · Computer Science 2025-06-10 Xinran Li , Chenjia Bai , Zijian Li , Jiakun Zheng , Ting Xiao , Jun Zhang

Large language models are routinely deployed on text that varies widely in emotional tone, yet their reasoning behavior is typically evaluated without accounting for emotion as a source of representational variation. Prior work has largely…

Computation and Language · Computer Science 2026-03-17 Benjamin Reichman , Adar Avsian , Samuel Webster , Larry Heck

There are growing concerns about the risks posed by AI companion applications designed for emotional engagement. Existing safety evaluations often rely on self-reported user data or interviews, offering limited insights into real-time…

Computation and Language · Computer Science 2026-05-04 Prerna Juneja , Lika Lomidze

Simulations, although powerful in accurately replicating real-world systems, often remain inaccessible to non-technical users due to their complexity. Conversely, large language models (LLMs) provide intuitive, language-based interactions…

Computation and Language · Computer Science 2025-05-22 Jacob Kleiman , Kevin Frank , Joseph Voyles , Sindy Campagna

Memory-augmented LLM agents maintain external memory banks to support long-horizon interaction, yet most existing systems treat construction, retrieval, and utilization as isolated subroutines. This creates two coupled challenges: strategic…

Artificial Intelligence · Computer Science 2026-03-20 Minhua Lin , Zhiwei Zhang , Hanqing Lu , Hui Liu , Xianfeng Tang , Qi He , Xiang Zhang , Suhang Wang

Well-being in family settings involves subtle psychological dynamics that conventional metrics often overlook. In particular, unconscious parental expectations, termed ideal parent bias, can suppress children's emotional expression and…

Human-Computer Interaction · Computer Science 2026-01-13 Rushia Harada , Yuken Kimura , Keito Inoshita

Large Language Models (LLMs) are increasingly used to simulate human users in interactive settings such as therapy, education, and social role-play. While these simulations enable scalable training and evaluation of AI agents, off-the-shelf…

Computation and Language · Computer Science 2025-11-04 Marwa Abdulhai , Ryan Cheng , Donovan Clay , Tim Althoff , Sergey Levine , Natasha Jaques

Emotional Support Conversation requires not only affective expression but also grounded instrumental support to provide trustworthy guidance. However, existing ESC systems and benchmarks largely focus on affective support in text-only…

Artificial Intelligence · Computer Science 2026-05-11 Xingyu Sui , Yanyan Zhao , Yulin Hu , Jiahe Guo , Weixiang Zhao , Bing Qin