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Related papers: EMPA: Evaluating Persona-Aligned Empathy as a Proc…

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Interactive narrative tasks require LLMs to sustain a coherent, evolving story while adapting to a user over multiple turns. However, suitable benchmarks for this setting are limited: existing evaluations often focus on static prompts,…

The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…

Computation and Language · Computer Science 2024-05-28 Man Luo , Christopher J. Warren , Lu Cheng , Haidar M. Abdul-Muhsin , Imon Banerjee

Large Language Models (LLMs) acting as artificial agents offer the potential for scalable behavioral research, yet their validity depends on whether LLMs can maintain stable personas across extended conversations. We address this point…

Human-Computer Interaction · Computer Science 2026-05-21 Jana Gonnermann-Müller , Jennifer Haase , Nicolas Leins , Thomas Kosch , Sebastian Pokutta

Large language models (LLMs) are increasingly applied in task-oriented dialogue (TOD) systems but often struggle with long, conditional workflows that involve external tool calls and depend on user-specific information. We present Workflow…

Artificial Intelligence · Computer Science 2025-07-29 Maria Emilia Mazzolenis , Ruirui Zhang

Procedural activity assistants potentially support humans in a variety of settings, from our daily lives, e.g., cooking or assembling flat-pack furniture, to professional situations, e.g., manufacturing or biological experiments. Despite…

Computation and Language · Computer Science 2025-10-02 Kimihiro Hasegawa , Wiradee Imrattanatrai , Masaki Asada , Ken Fukuda , Teruko Mitamura

The use of digital resources has been increasing in every instance of todays society, being it in business or even ludic purposes. Despite such ever increasing use of technologies as interfaces, in all fields, it seems that it lacks the…

Human-Computer Interaction · Computer Science 2021-10-04 Juliane B. S. dos Santos , Paulo Ricardo Knob , Victor Putrich Scherer , Soraia Raupp Musse

Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support.…

Computation and Language · Computer Science 2023-05-30 Jiale Cheng , Sahand Sabour , Hao Sun , Zhuang Chen , Minlie Huang

In long-horizon tasks, recent agents based on Large Language Models (LLMs) face a significant challenge that sparse, outcome-based rewards make it difficult to assign credit to intermediate steps. Previous methods mainly focus on creating…

Machine Learning · Computer Science 2025-09-12 Jiawei Wang , Jiacai Liu , Yuqian Fu , Yingru Li , Xintao Wang , Yuan Lin , Yu Yue , Lin Zhang , Yang Wang , Ke Wang

Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous, text-based contexts. Because millions of people use…

Computation and Language · Computer Science 2020-09-18 Ashish Sharma , Adam S. Miner , David C. Atkins , Tim Althoff

Learning therapeutic counseling involves significant role-play experience with mock patients, with current manual training methods providing only intermittent granular feedback. We seek to accelerate and optimize counselor training by…

Human-Computer Interaction · Computer Science 2025-02-27 Ian Steenstra , Farnaz Nouraei , Timothy W. Bickmore

Empathetic response generation is designed to comprehend the emotions of others and select the most appropriate strategies to assist them in resolving emotional challenges. Empathy can be categorized into cognitive empathy and affective…

Computation and Language · Computer Science 2024-08-01 Yuxuan Hu , Minghuan Tan , Chenwei Zhang , Zixuan Li , Xiaodan Liang , Min Yang , Chengming Li , Xiping Hu

Persona-assigned large language models (LLMs) are used in domains such as education, healthcare, and sociodemographic simulation. Yet, they are typically evaluated only in short, single-round settings that do not reflect real-world usage.…

Computation and Language · Computer Science 2026-01-21 Pedro Henrique Luz de Araujo , Michael A. Hedderich , Ali Modarressi , Hinrich Schuetze , Benjamin Roth

As language models achieve increasingly human-like capabilities in conversational text generation, a critical question emerges: to what extent can these systems simulate the characteristics of specific individuals? To evaluate this, we…

Computation and Language · Computer Science 2025-06-04 Quan Shi , Carlos E. Jimenez , Stephen Dong , Brian Seo , Caden Yao , Adam Kelch , Karthik Narasimhan

Large Language Models (LLMs) have demonstrated surprising performance on many tasks, including writing supportive messages that display empathy. Here, we had these models generate empathic messages in response to posts describing common…

Computation and Language · Computer Science 2024-03-28 Yoon Kyung Lee , Jina Suh , Hongli Zhan , Junyi Jessy Li , Desmond C. Ong

The inability of Large Language Models (LLMs) to modulate their personality expression in response to evolving dialogue dynamics hinders their performance in complex, interactive contexts. We propose a model-agnostic framework for dynamic…

Computation and Language · Computer Science 2026-02-26 Leon Pielage , Ole Hätscher , Mitja Back , Bernhard Marschall , Benjamin Risse

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

As Large Language Models (LLMs) transition from static tools to autonomous agents, traditional evaluation benchmarks that measure performance on downstream tasks are becoming insufficient. These methods fail to capture the emergent social…

Artificial Intelligence · Computer Science 2025-10-03 Zarreen Reza

Large Language Models (LLMs) have opened transformative possibilities for human-robot collaboration. However, enabling real-time collaboration requires both low latency and robust reasoning, and most LLMs suffer from high latency. To…

Artificial Intelligence · Computer Science 2026-01-27 Shipeng Liu , Boshen Zhang , Zhehui Huang

LLM-powered embodied agents have shown success on conventional object-rearrangement tasks, but providing personalized assistance that leverages user-specific knowledge from past interactions presents new challenges. We investigate these…

Computation and Language · Computer Science 2026-02-16 Taeyoon Kwon , Dongwook Choi , Hyojun Kim , Sunghwan Kim , Seungjun Moon , Beong-woo Kwak , Kuan-Hao Huang , Jinyoung Yeo

Simulating dementia patients with large language models (LLMs) is challenging due to the need to jointly model cognitive impairment, emotional dynamics, and nonverbal behaviors over long conversations. We present DemMA, an expert-guided…

Multiagent Systems · Computer Science 2026-01-13 Yutong Song , Jiang Wu , Kazi Sharif , Honghui Xu , Nikil Dutt , Amir Rahmani
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