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This paper tackles the critical challenge of human-AI complementarity in decision-making. Departing from the traditional focus on algorithmic performance in favor of performance of the human-AI team, and moving past the framing of…

Artificial Intelligence · Computer Science 2025-11-04 Ruijiang Gao , Maytal Saar-Tsechansky , Maria De-Arteaga

In human-AI decision making, designing AI that complements human expertise has been a natural strategy to enhance human-AI collaboration, yet it often comes at the cost of decreased AI performance in areas of human strengths. This can…

Artificial Intelligence · Computer Science 2026-02-24 Hasan Amin , Ming Yin , Rajiv Khanna

AI systems increasingly assist human decision making by producing preliminary assessments of complex inputs. However, such AI-generated assessments can often be noisy or systematically biased, raising a central question: how should costly…

Machine Learning · Statistics 2026-03-17 Lezhi Tan , Naomi Sagan , Lihua Lei , Jose Blanchet

Machine learning algorithms are increasingly used to assist human decision-making. When the goal of machine assistance is to improve the accuracy of human decisions, it might seem appealing to design ML algorithms that complement human…

Computers and Society · Computer Science 2022-09-09 Nina Grgić-Hlača , Claude Castelluccia , Krishna P. Gummadi

Isolated perspectives have often paved the way for great scientific discoveries. However, many breakthroughs only emerged when moving away from singular views towards interactions. Discussions on Artificial Intelligence (AI) typically treat…

Human-Computer Interaction · Computer Science 2025-04-29 Nick von Felten

AI systems are fallible, and humans can make mistakes in deciding whether to trust AI over their own judgment. Thus, improving human-AI collaboration requires understanding when, why, and how humans decide to rely on AI. We study two…

Artificial Intelligence · Computer Science 2026-05-28 Maharshi Gor , Yoo Yeon Sung , Yu Hou , Eve Fleisig , Irene Ying , Tianyi Zhou , Jordan Boyd-Graber

As artificial intelligence (AI) systems play an increasingly prominent role in human decision-making, challenges surface in the realm of human-AI interactions. One challenge arises from the suboptimal AI policies due to the inadequate…

Machine Learning · Statistics 2024-03-22 Guanting Chen , Xiaocheng Li , Chunlin Sun , Hanzhao Wang

Artificial intelligence has become integral to organizational decision-making and while research has explored many facets of this human-AI collaboration, the focus has mainly been on designing the AI agent(s) and the way the collaboration…

Human-Computer Interaction · Computer Science 2025-10-10 Joshua Holstein , Gerhard Satzger

Inspired by the increasing use of AI to augment humans, researchers have studied human-AI systems involving different tasks, systems, and populations. Despite such a large body of work, we lack a broad conceptual understanding of when…

Human-Computer Interaction · Computer Science 2024-10-30 Michelle Vaccaro , Abdullah Almaatouq , Thomas Malone

Effective human-AI collaboration for physical task completion has significant potential in both everyday activities and professional domains. AI agents equipped with informative guidance can enhance human performance, but evaluating such…

Computer Vision and Pattern Recognition · Computer Science 2025-07-25 Filippos Bellos , Yayuan Li , Cary Shu , Ruey Day , Jeffrey M. Siskind , Jason J. Corso

Complementary collaboration between humans and AI is essential for human-AI decision making. One feasible approach to achieving it involves accounting for the calibrated confidence levels of both AI and users. However, this process would…

Human-Computer Interaction · Computer Science 2025-12-08 Jingshu Li , Yitian Yang , Q. Vera Liao , Junti Zhang , Yi-Chieh Lee

Algorithms frequently assist, rather than replace, human decision-makers. However, the design and analysis of algorithms often focus on predicting outcomes and do not explicitly model their effect on human decisions. This discrepancy…

Human-Computer Interaction · Computer Science 2024-10-31 Bryce McLaughlin , Jann Spiess

In many real world contexts, successful human-AI collaboration requires humans to productively integrate complementary sources of information into AI-informed decisions. However, in practice human decision-makers often lack understanding of…

Human-Computer Interaction · Computer Science 2023-01-30 Kenneth Holstein , Maria De-Arteaga , Lakshmi Tumati , Yanghuidi Cheng

When people receive advice while making difficult decisions, they often make better decisions in the moment and also increase their knowledge in the process. However, such incidental learning can only occur when people cognitively engage…

Human-Computer Interaction · Computer Science 2022-02-14 Krzysztof Z. Gajos , Lena Mamykina

Artificial intelligence (AI) has the potential to significantly enhance human performance across various domains. Ideally, collaboration between humans and AI should result in complementary team performance (CTP) -- a level of performance…

Human-Computer Interaction · Computer Science 2024-11-27 Patrick Hemmer , Max Schemmer , Niklas Kühl , Michael Vössing , Gerhard Satzger

Recent advances in AI models have increased the integration of AI-based decision aids into the human decision making process. To fully unlock the potential of AI-assisted decision making, researchers have computationally modeled how humans…

Human-Computer Interaction · Computer Science 2024-11-19 Zhuoyan Li , Ming Yin

The integration of Artificial Intelligence (AI) necessitates determining whether systems function as tools or collaborative teammates. In this study, by synthesizing Human-AI Interaction (HAI) literature, we analyze this distinction across…

Human-Computer Interaction · Computer Science 2026-02-19 Most. Sharmin Sultana Samu , Nafisa Khan , Kazi Toufique Elahi , Tasnuva Binte Rahman , Md. Rakibul Islam , Farig Sadeque

Just as people improve decision-making by consulting diverse human advisors, they can now also consult with multiple AI systems. Prior work on group decision-making shows that advice aggregation creates pressure to conform, leading to…

Human-Computer Interaction · Computer Science 2026-03-24 Yuta Tsuchiya , Yukino Baba

Artificial intelligence (AI) is increasingly being considered to assist human decision-making in high-stake domains (e.g. health). However, researchers have discussed an issue that humans can over-rely on wrong suggestions of the AI model…

Human-Computer Interaction · Computer Science 2023-08-09 Min Hun Lee , Chong Jun Chew

Several strands of research have aimed to bridge the gap between artificial intelligence (AI) and human decision-makers in AI-assisted decision-making, where humans are the consumers of AI model predictions and the ultimate decision-makers…

Human-Computer Interaction · Computer Science 2022-04-06 Charvi Rastogi , Yunfeng Zhang , Dennis Wei , Kush R. Varshney , Amit Dhurandhar , Richard Tomsett