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In today's society, where Artificial Intelligence (AI) has gained a vital role, concerns regarding user's trust have garnered significant attention. The use of AI systems in high-risk domains have often led users to either under-trust it,…

Human-Computer Interaction · Computer Science 2025-04-16 Siddharth Mehrotra , Ujwal Gadiraju , Eva Bittner , Folkert van Delden , Catholijn M. Jonker , Myrthe L. Tielman

Research in explainable AI (XAI) aims to provide insights into the decision-making process of opaque AI models. To date, most XAI methods offer one-off and static explanations, which cannot cater to the diverse backgrounds and understanding…

Human-Computer Interaction · Computer Science 2024-08-13 Tong Zhang , X. Jessie Yang , Boyang Li

Experimental user studies evaluating the effectiveness of different subtypes of post-hoc explanations for black-box models are largely nonexistent. Therefore, the aim of this study was to investigate and evaluate how different types of…

Human-Computer Interaction · Computer Science 2026-04-14 Tabea E. Röber , Paul Festor , Rob Goedhart , S. İlker Birbil , Aldo Faisal

Although many machine learning methods, especially from the field of deep learning, have been instrumental in addressing challenges within robotic applications, we cannot take full advantage of such methods before these can provide…

Robotics · Computer Science 2022-12-09 Vilde B. Gjærum , Inga Strümke , Anastasios M. Lekkas , Tim Miller

Automated maritime collision avoidance will rely on human supervision for the foreseeable future. This necessitates transparency into how the system perceives a scenario and plans a maneuver. However, the causal logic behind avoidance…

Artificial Intelligence · Computer Science 2026-04-10 Joel Jose , Andreas Madsen , Andreas Brandsæter , Tor A. Johansen , Erlend M. Coates

Explainable Artificial Intelligence (XAI) aims to create transparency in modern AI models by offering explanations of the models to human users. There are many ways in which researchers have attempted to evaluate the quality of these XAI…

Human-Computer Interaction · Computer Science 2025-11-07 Joe Shymanski , Jacob Brue , Sandip Sen

While explainability is a desirable characteristic of increasingly complex black-box models, modern explanation methods have been shown to be inconsistent and contradictory. The semantics of explanations is not always fully understood - to…

Artificial Intelligence · Computer Science 2024-08-09 Omer Reingold , Judy Hanwen Shen , Aditi Talati

There is a growing demand for transparency in search engines to understand how search results are curated and to enhance users' trust. Prior research has introduced search result explanations with a focus on how to explain, assuming…

Human-Computer Interaction · Computer Science 2024-02-26 Prerna Juneja , Wenjuan Zhang , Alison Marie Smith-Renner , Hemank Lamba , Joel Tetreault , Alex Jaimes

It is known that recommendations of AI-based systems can be incorrect or unfair. Hence, it is often proposed that a human be the final decision-maker. Prior work has argued that explanations are an essential pathway to help human…

Human-Computer Interaction · Computer Science 2022-05-10 Jakob Schoeffer , Maria De-Arteaga , Niklas Kuehl

Contrastive learning is a popular form of self-supervised learning that encourages augmentations (views) of the same input to have more similar representations compared to augmentations of different inputs. Recent attempts to theoretically…

Machine Learning · Computer Science 2022-03-01 Nikunj Saunshi , Jordan Ash , Surbhi Goel , Dipendra Misra , Cyril Zhang , Sanjeev Arora , Sham Kakade , Akshay Krishnamurthy

People supported by AI-powered decision support tools frequently overrely on the AI: they accept an AI's suggestion even when that suggestion is wrong. Adding explanations to the AI decisions does not appear to reduce the overreliance and…

Human-Computer Interaction · Computer Science 2021-02-22 Zana Buçinca , Maja Barbara Malaya , Krzysztof Z. Gajos

Machines are being increasingly used in decision-making processes, resulting in the realization that decisions need explanations. Unfortunately, an increasing number of these deployed models are of a 'black-box' nature where the reasoning…

Artificial Intelligence · Computer Science 2023-11-07 Sopam Dasgupta

Transparency in automated systems could be afforded through the provision of intelligible explanations. While transparency is desirable, might it lead to catastrophic outcomes (such as anxiety), that could outweigh its benefits? It's quite…

Human-Computer Interaction · Computer Science 2024-08-19 Daniel Omeiza , Raunak Bhattacharyya , Marina Jirotka , Nick Hawes , Lars Kunze

Explanations for AI models in high-stakes domains like medicine often lack verifiability, which can hinder trust. To address this, we propose an interactive agent that produces explanations through an auditable sequence of actions. The…

Artificial Intelligence · Computer Science 2025-11-04 Yuhang Huang , Zekai Lin , Fan Zhong , Lei Liu

This work examines the use of contradiction in natural language inference (NLI) for question answering (QA). Typically, NLI systems help answer questions by determining if a potential answer is \emph{entailed} (supported) by some background…

Computation and Language · Computer Science 2023-05-31 Étienne Fortier-Dubois , Domenic Rosati

As reliance on AI systems for decision-making grows, it becomes critical to ensure that human users can appropriately balance trust in AI suggestions with their own judgment, especially in high-stakes domains like healthcare. However, human…

Human-Computer Interaction · Computer Science 2025-01-29 Zichen Chen , Yunhao Luo , Misha Sra

Decisions in organizations are about evaluating alternatives and choosing the one that would best serve organizational goals. To the extent that the evaluation of alternatives could be formulated as a predictive task with appropriate…

Human-Computer Interaction · Computer Science 2022-06-30 Charles Wan , Rodrigo Belo , Leid Zejnilović

Reinforcement learning (RL) has demonstrated remarkable success in solving complex decision-making problems, yet its adoption in critical domains is hindered by the lack of interpretability in its decision-making processes. Existing…

Artificial Intelligence · Computer Science 2025-09-23 Rui Zuo , Simon Khan , Zifan Wang , Garrett Ethan Katz , Qinru Qiu

There has been considerable recent interest in explainability in AI, especially with black-box machine learning models. As correctly observed by the planning community, when the application at hand is not a single-shot decision or…

Artificial Intelligence · Computer Science 2025-02-14 Vaishak Belle

Long-term autonomy requires autonomous systems to adapt as their capabilities no longer perform as expected. To achieve this, a system must first be capable of detecting such changes. In this position paper, we describe a system…

Multiagent Systems · Computer Science 2020-07-24 Peter Stringer , Rafael C. Cardoso , Xiaowei Huang , Louise A. Dennis