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Traditional recommender systems such as matrix factorization methods have primarily focused on learning a shared dense embedding space to represent both items and user preferences. Subsequently, sequence models such as RNN, GRUs, and,…

We present a comprehensive study of answer quality evaluation in Retrieval-Augmented Generation (RAG) applications using vRAG-Eval, a novel grading system that is designed to assess correctness, completeness, and honesty. We further map the…

Agentic search -- the task of training agents that iteratively reason, issue queries, and synthesize retrieved information to answer complex questions -- has achieved remarkable progress through reinforcement learning (RL). However,…

Although large language models (LLMs) have become more capable and accurate across many tasks, some fundamental sources of unreliability remain in their behavior. One key limitation is their inconsistency at reporting the same information…

Retrieval-based chatbots leverage human-verified Q\&A knowledge to deliver accurate, verifiable responses, making them ideal for customer-centric applications where compliance with regulatory and operational standards is critical. To…

Retrieval-augmented generation (RAG) is a popular technique for using large language models (LLMs) to build customer-support, question-answering solutions. In this paper, we share our team's practical experience building and maintaining…

The deployment of large language models (LLMs) like ChatGPT and Gemini has shown their powerful natural language generation capabilities. However, these models can inadvertently learn and retain sensitive information and harmful content…

Retrieval-Augmented Generation (RAG) architectures have recently garnered significant attention for their ability to improve truth grounding and coherence in natural language processing tasks. However, the reliability of RAG systems in…

Large Language Model (LLM) based listwise ranking has shown superior performance in many passage ranking tasks. With the development of Large Reasoning Models (LRMs), many studies have demonstrated that step-by-step reasoning during…

Large language models (LLMs) have notably progressed in multi-step and long-chain reasoning. However, extending their reasoning capabilities to encompass deep interactions with search remains a non-trivial challenge, as models often fail to…

Query Auto-Completion (QAC) suggests query completions as users type, helping them articulate intent and reach results more efficiently. Existing approaches face fundamental challenges: traditional retrieve-and-rank pipelines have limited…

Large language models (LLMs) have recently demonstrated their impressive ability to provide context-aware responses via text. This ability could potentially be used to predict plausible solutions in sequential decision making tasks…

We present Attentive Reasoning Queries (ARQs), a novel structured reasoning approach that significantly improves instruction-following in Large Language Models through domain-specialized reasoning blueprints. While LLMs demonstrate…

Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…

Valuing intangible assets under uncertainty remains a critical challenge in the strategic management of technological innovation due to the information asymmetry inherent in high-dimensional technical specifications. Traditional…

In modern search systems, search engines often suggest relevant queries to users through various panels or components, helping refine their information needs. Traditionally, these recommendations heavily rely on historical search logs to…

In the evolving landscape of conversational AI, generating concise, context-aware, and human-like dialogue using small and medium-sized language models (LLMs) remains a complex challenge. This study investigates the influence of LoRA rank,…

Recent advancements in artificial intelligence have sparked interest in industrial agents capable of supporting analysts in regulated sectors, such as finance and healthcare, within tabular data workflows. A key capability for such systems…

With the advent of Large Language Models (LLM), conversational assistants have become prevalent for domain use cases. LLMs acquire the ability to contextual question answering through training, and Retrieval Augmented Generation (RAG)…

Recent advances in large language models (LLMs) have enabled more semantic-aware recommendations through natural language generation. Existing LLM for recommendation (LLM4Rec) methods mostly operate in a System 1-like manner, relying on…