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This paper proposes a new neural architecture for collaborative ranking with implicit feedback. Our model, LRML (\textit{Latent Relational Metric Learning}) is a novel metric learning approach for recommendation. More specifically, instead…
This paper introduces the retrieval-augmented large language model with Definite Finite Automaton (DFA-RAG), a novel framework designed to enhance the capabilities of conversational agents using large language models (LLMs). Traditional…
Streaming services have reshaped how we discover and engage with digital entertainment. Despite these advancements, effectively understanding the wide spectrum of user search queries continues to pose a significant challenge. An accurate…
Retrieval-augmented generation with tool-calling agents (agentic RAG) has become increasingly powerful in understanding, processing, and responding to user queries. However, the scope of the grounding knowledge is limited and asking…
Large language models (LLMs) have recently shown strong reasoning abilities in domains like mathematics, coding, and scientific problem-solving, yet their potential for ranking tasks, where prime examples include retrieval, recommender…
Collaborative information from user-item interactions is a fundamental source of signal in successful recommender systems. Recently, researchers have attempted to incorporate this knowledge into large language model-based recommender…
Large language models (LLMs), endowed with exceptional reasoning capabilities, are adept at discerning profound user interests from historical behaviors, thereby presenting a promising avenue for the advancement of recommendation systems.…
Awakening dormant users, who remain engaged but exhibit low conversion, is a pivotal driver for incremental GMV growth in large-scale e-commerce platforms. However, existing approaches often yield suboptimal results since they typically…
In-Car Conversational Question Answering (ConvQA) systems significantly enhance user experience by enabling seamless voice interactions. However, assessing their accuracy and reliability remains a challenge. This paper explores the use of…
State-of-the-art large language models (LLMs) exhibit impressive problem-solving capabilities but may struggle with complex reasoning and factual correctness. Existing methods harness the strengths of chain-of-thought and…
The rapid emergence of new entities -- driven by cultural shifts, evolving trends, and personalized user data -- poses a significant challenge for existing Speech Large Language Models (Speech LLMs). While these models excel at general…
Enterprise chatbots, powered by generative AI, are emerging as key applications to enhance employee productivity. Retrieval Augmented Generation (RAG), Large Language Models (LLMs), and orchestration frameworks like Langchain and Llamaindex…
Large Language Models (LLMs) have enabled the development of powerful agentic systems capable of automating complex workflows across various fields. However, these systems are highly vulnerable to indirect prompt injection attacks, where…
Recently, Retrieval Augmented Generation (RAG) has shifted focus to multi-retrieval approaches to tackle complex tasks such as multi-hop question answering. However, these systems struggle to decide when to stop searching once enough…
E-commerce campaign ranking models require large-scale training labels indicating which users purchased due to campaign influence. However, generating these labels is challenging because campaigns use creative, thematic language that does…
Retrieval-Augmented Generation (RAG) has emerged as the predominant paradigm for grounding Large Language Model outputs in factual knowledge, effectively mitigating hallucinations. However, conventional RAG systems operate under a…
Retrieval-Augmented Generation (RAG) enables large language models (LLMs) to access external knowledge sources, but the effectiveness of RAG relies on the coordination between the retriever and the generator. Since these components are…
Sequential recommender systems have become increasingly important in real-world applications that model user behavior sequences to predict their preferences. However, existing sequential recommendation methods predominantly rely on…
Customer service chatbots are conversational systems aimed at addressing customer queries, often by directing them to automated workflows. A crucial aspect of this process is the classification of the customer's intent. Presently, most…
Large reasoning models (LRMs) enhance problem-solving capabilities by generating explicit multi-step chains of thought (CoT) reasoning; however, they incur substantial inference latency and computational overhead. To mitigate this issue,…