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In the field of crisis/disaster informatics, social media is increasingly being used for improving situational awareness to inform response and relief efforts. Efficient and accurate text classification tools have been a focal area of…

Computation and Language · Computer Science 2025-08-08 Kai Yin , Bo Li , Chengkai Liu , Ali Mostafavi , Xia Hu

Social networks are widely used for information consumption and dissemination, especially during time-critical events such as natural disasters. Despite its significantly large volume, social media content is often too noisy for direct use…

Computation and Language · Computer Science 2021-04-09 Firoj Alam , Umair Qazi , Muhammad Imran , Ferda Ofli

Social media posts are frequently identified as a valuable source of open-source intelligence for disaster response, and pre-LLM NLP techniques have been evaluated on datasets of crisis tweets. We assess three commercial large language…

Computation and Language · Computer Science 2025-08-29 Emma McDaniel , Samuel Scheele , Jeff Liu

It is a challenging and complex task to acquire information from different regions of a disaster-affected area in a timely fashion. The extensive spread and reach of social media and networks allow people to share information in real-time.…

Social and Information Networks · Computer Science 2019-08-06 Md. Yasin Kabir , Sanjay Madria

Online social microblogging platforms including Twitter are increasingly used for aiding relief operations during disaster events. During most of the calamities that can be natural disasters or even armed attacks, non-governmental…

Information Retrieval · Computer Science 2018-10-30 Bhaskar Gautam , Annappa Basava

The widespread use of microblogging platforms like X (formerly Twitter) during disasters provides real-time information to governments and response authorities. However, the data from these platforms is often noisy, requiring automated…

Computation and Language · Computer Science 2024-12-17 Muhammad Imran , Abdul Wahab Ziaullah , Kai Chen , Ferda Ofli

People increasingly use social media to report emergencies, seek help or share information during disasters, which makes social networks an important tool for disaster management. To meet these time-critical needs, we present a weakly…

Computation and Language · Computer Science 2020-10-06 Wenlin Yao , Cheng Zhang , Shiva Saravanan , Ruihong Huang , Ali Mostafavi

Timely and accurate situational reports are essential for humanitarian decision-making, yet current workflows remain largely manual, resource intensive, and inconsistent. We present a fully automated framework that uses large language…

Computation and Language · Computer Science 2025-12-23 Ivan Decostanzi , Yelena Mejova , Kyriaki Kalimeri

In recent years, social media has emerged as a primary channel for users to promptly share feedback and issues during disasters and emergencies, playing a key role in crisis management. While significant progress has been made in collecting…

Computation and Language · Computer Science 2025-04-18 Loris Belcastro , Cristian Cosentino , Fabrizio Marozzo , Merve Gündüz-Cüre , Sule Öztürk-Birim

The shared real-time information about natural disasters on social media platforms like Twitter and Facebook plays a critical role in informing volunteers, emergency managers, and response organizations. However, supervised learning models…

Computation and Language · Computer Science 2023-10-24 Henry Peng Zou , Yue Zhou , Cornelia Caragea , Doina Caragea

Information from social media can provide essential information for emergency response during natural disasters in near real-time. However, it is difficult to identify the disaster-related posts among the large amounts of unstructured data…

Computation and Language · Computer Science 2024-08-20 David Hanny , Sebastian Schmidt , Bernd Resch

Social media such as tweets are emerging as platforms contributing to situational awareness during disasters. Information shared on Twitter by both affected population (e.g., requesting assistance, warning) and those outside the impact zone…

Information Retrieval · Computer Science 2017-05-08 Hien To , Sumeet Agrawal , Seon Ho Kim , Cyrus Shahabi

Natural disasters often result in a surge of social media activity, including requests for assistance, offers of help, sentiments, and general updates. To enable humanitarian organizations to respond more efficiently, we propose a…

Information Retrieval · Computer Science 2025-04-24 Ahmed El Fekih Zguir , Ferda Ofli , Muhammad Imran

Time-critical analysis of social media streams is important for humanitarian organizations for planing rapid response during disasters. The \textit{crisis informatics} research community has developed several techniques and systems for…

Social and Information Networks · Computer Science 2021-04-20 Firoj Alam , Hassan Sajjad , Muhammad Imran , Ferda Ofli

Disasters can result in the deaths of many, making quick response times vital. Large Language Models (LLMs) have emerged as valuable in the field. LLMs can be used to process vast amounts of textual information quickly providing situational…

Computation and Language · Computer Science 2024-10-29 Rajat Rawat

Emergencies and critical incidents often unfold rapidly, necessitating a swift and effective response. In this research, we introduce a novel approach to identify and classify emergency situations from social media posts and direct…

Computation and Language · Computer Science 2024-08-02 Hakan T. Otal , M. Abdullah Canbaz

Social media aids disaster response but suffers from noise, hindering accurate impact assessment and decision making for resilient cities, which few studies considered. To address the problem, this study proposes the first domain-specific…

Computation and Language · Computer Science 2024-06-03 Jin Han , Zhe Zheng , Xin-Zheng Lu , Ke-Yin Chen , Jia-Rui Lin

Accurate and rapid situation analysis during humanitarian crises is critical to delivering humanitarian aid efficiently and is fundamental to humanitarian imperatives and the Leave No One Behind (LNOB) principle. This data analysis can…

Computation and Language · Computer Science 2023-05-31 Nicolò Tamagnone , Selim Fekih , Ximena Contla , Nayid Orozco , Navid Rekabsaz

The role of social media, in particular microblogging platforms such as Twitter, as a conduit for actionable and tactical information during disasters is increasingly acknowledged. However, time-critical analysis of big crisis data on…

Computation and Language · Computer Science 2016-08-16 Dat Tien Nguyen , Kamela Ali Al Mannai , Shafiq Joty , Hassan Sajjad , Muhammad Imran , Prasenjit Mitra

Tweet hashtags have the potential to improve the search for information during disaster events. However, there is a large number of disaster-related tweets that do not have any user-provided hashtags. Moreover, only a small number of tweets…

Information Retrieval · Computer Science 2020-01-07 Jishnu Ray Chowdhury , Cornelia Caragea , Doina Caragea
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