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The use of microblogging platforms such as Twitter during crises has become widespread. More importantly, information disseminated by affected people contains useful information like reports of missing and found people, requests for urgent…
Online social networks allow different agencies and the public to interact and share the underlying risks and protective actions during major disasters. This study revealed such crisis communication patterns during hurricane Laura…
The huge popularity of social media platforms like Twitter attracts a large fraction of users to share real-time information and short situational messages during disasters. A summary of these tweets is required by the government…
Social media has become an important tool to share information about crisis events such as natural disasters and mass attacks. Detecting actionable posts that contain useful information requires rapid analysis of huge volume of data in…
Massive and diverse web data are increasingly vital for government disaster response, as demonstrated by the 2022 floods in New South Wales (NSW), Australia. This study examines how X (formerly Twitter) and public inquiry submissions…
Social media has quickly grown into an essential tool for people to communicate and express their needs during crisis events. Prior work in analyzing social media data for crisis management has focused primarily on automatically identifying…
The first objective towards the effective use of microblogging services such as Twitter for situational awareness during the emerging disasters is discovery of the disaster-related postings. Given the wide range of possible disasters, using…
Social media are more than just a one-way communication channel. Data can be collected, analyzed and contextualized to support disaster risk management. However, disaster management agencies typically use such added-value information to…
Countless disasters have resulted from climate change, causing severe damage to infrastructure and the economy. These disasters have significant societal impacts, necessitating mental health services for the millions affected. To prepare…
Large-scale disasters can often result in catastrophic consequences on people and infrastructure. Situation awareness about such disaster impacts generated by authoritative data from in-situ sensors, remote sensing imagery, and/or…
Timely and effective incident response is key to managing the growing frequency of cyberattacks. However, identifying the right response actions for complex systems is a major technical challenge. A promising approach to mitigate this…
During crisis situations, social media allows people to quickly share information, including messages requesting help. This can be valuable to emergency responders, who need to categorise and prioritise these messages based on the type of…
People increasingly use microblogging platforms such as Twitter during natural disasters and emergencies. Research studies have revealed the usefulness of the data available on Twitter for several disaster response tasks. However, making…
Social networking services have became an important communication channel in time of emergency. The aim of this study is to create a machine learning language model that is able to investigate if a person or area was in danger or not. The…
Social media has increasingly played a key role in emergency response: first responders can use public posts to better react to ongoing crisis events and deploy the necessary resources where they are most needed. Timeline extraction and…
During disasters, extracting causal relations from social media can strengthen situational awareness by identifying factors linked to casualties, physical damage, infrastructure disruption, and cascading impacts. However, disaster-related…
Advances in social media data dissemination enable the provision of real-time information during a crisis. The information comes from different classes, such as infrastructure damages, persons missing or stranded in the affected zone, etc.…
Although a lot of research has been done on utilising Online Social Media during disasters, there exists no system for a specific task that is critical in a post-disaster scenario -- identifying resource-needs and resource-availabilities in…
Large language model-powered chatbots have transformed how people seek information, especially in high-stakes contexts like mental health. Despite their support capabilities, safe detection and response to crises such as suicidal ideation…
This paper analyses social media data in multiple disaster-related collections of floods and heat waves in the UK. The proposed method uses machine learning classifiers based on deep bidirectional neural networks trained on benchmark…