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Explainable AI (XAI) aims to provide insights into the decisions made by AI models. To date, most XAI approaches provide only one-time, static explanations, which cannot cater to users' diverse knowledge levels and information needs.…

Human-Computer Interaction · Computer Science 2025-03-24 Tong Zhang , Mengao Zhang , Wei Yan Low , X. Jessie Yang , Boyang Li

The societal and ethical implications of the use of opaque artificial intelligence systems for consequential decisions, such as welfare allocation and criminal justice, have generated a lively debate among multiple stakeholder groups,…

Computers and Society · Computer Science 2021-03-02 Atoosa Kasirzadeh

In today's data-driven era, computational systems generate vast amounts of data that drive the digital transformation of industries, where Artificial Intelligence (AI) plays a key role. Currently, the demand for eXplainable AI (XAI) has…

Artificial Intelligence · Computer Science 2025-03-07 Georgios Makridis , Vasileios Koukos , Georgios Fatouros , Dimosthenis Kyriazis

Explainable Artificial Intelligence (XAI) plays a crucial role in enhancing the transparency and accountability of AI models, particularly in natural language processing (NLP) tasks. However, popular XAI methods such as LIME and SHAP have…

Artificial Intelligence · Computer Science 2024-08-19 Haoran Zheng , Utku Pamuksuz

Explainable information retrieval is an emerging research area aiming to make transparent and trustworthy information retrieval systems. Given the increasing use of complex machine learning models in search systems, explainability is…

Information Retrieval · Computer Science 2022-11-07 Avishek Anand , Lijun Lyu , Maximilian Idahl , Yumeng Wang , Jonas Wallat , Zijian Zhang

Explainable Artificial Intelligence (XAI) plays a critical role in fostering user trust and understanding in AI-driven systems. However, the design of effective XAI interfaces presents significant challenges, particularly for UX…

Human-Computer Interaction · Computer Science 2025-06-23 Mohammad Naiseh , Huseyin Dogan , Stephen Giff , Nan Jiang

In the context of explainable artificial intelligence (XAI), limited research has identified role-specific explanation needs. This study investigates the explanation needs of data scientists, who are responsible for training, testing,…

Human-Computer Interaction · Computer Science 2025-02-25 Helmut Degen , Ziran Min , Parinitha Nagaraja

The field of explainable artificial intelligence emerged in response to the growing need for more transparent and reliable models. However, using raw features to provide explanations has been disputed in several works lately, advocating for…

Artificial Intelligence · Computer Science 2025-11-12 Eleonora Poeta , Gabriele Ciravegna , Eliana Pastor , Tania Cerquitelli , Elena Baralis

Black box neural networks are an indispensable part of modern robots. Nevertheless, deploying such high-stakes systems in real-world scenarios poses significant challenges when the stakeholders, such as engineers and legislative bodies,…

Robotics · Computer Science 2025-10-10 Som Sagar , Aditya Taparia , Harsh Mankodiya , Pranav Bidare , Yifan Zhou , Ransalu Senanayake

This paper presents a pipeline to detect and explain anomalous reviews in online platforms. The pipeline is made up of three modules and allows the detection of reviews that do not generate value for users due to either worthless or…

Computation and Language · Computer Science 2024-02-29 David Novoa-Paradela , Oscar Fontenla-Romero , Bertha Guijarro-Berdiñas

The need for transparency of predictive systems based on Machine Learning algorithms arises as a consequence of their ever-increasing proliferation in the industry. Whenever black-box algorithmic predictions influence human affairs, the…

Machine Learning · Computer Science 2020-02-11 Kacper Sokol , Peter Flach

Explainability is motivated by the lack of transparency of black-box Machine Learning approaches, which do not foster trust and acceptance of Machine Learning algorithms. This also happens in the Predictive Process Monitoring field, where…

Artificial Intelligence · Computer Science 2025-07-25 Williams Rizzi , Marco Comuzzi , Chiara Di Francescomarino , Chiara Ghidini , Suhwan Lee , Fabrizio Maria Maggi , Alexander Nolte

Despite recent advances in the field of explainable artificial intelligence systems, a concrete quantitative measure for evaluating the usability of such systems is nonexistent. Ensuring the success of an explanatory interface in…

Human-Computer Interaction · Computer Science 2020-10-26 Byung Hyung Kim , Seunghun Koh , Sejoon Huh , Sungho Jo , Sunghee Choi

Artificial intelligence (AI) has huge potential to improve the health and well-being of people, but adoption in clinical practice is still limited. Lack of transparency is identified as one of the main barriers to implementation, as…

Artificial Intelligence · Computer Science 2021-01-06 Aniek F. Markus , Jan A. Kors , Peter R. Rijnbeek

As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…

Artificial Intelligence · Computer Science 2018-12-21 Prashan Madumal , Ronal Singh , Joshua Newn , Frank Vetere

There are many web-based visualization systems available to date, each having its strengths and limitations. The goals these systems set out to accomplish influence design decisions and determine how reusable and scalable they are. Weave is…

Software Engineering · Computer Science 2017-09-01 Andrew Dufilie , Georges Grinstein

Explainable AI (XAI) presents useful tools to facilitate transparency and trustworthiness in machine learning systems. However, current evaluations of system explainability often rely heavily on subjective user surveys, which may not…

Human-Computer Interaction · Computer Science 2025-12-09 Joe Shymanski , Jacob Brue , Sandip Sen

Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better…

Information Retrieval · Computer Science 2025-08-08 Jiakai Tang , Jingsen Zhang , Zihang Tian , Xueyang Feng , Lei Wang , Xu Chen

The need for systems to explain behavior to users has become more evident with the rise of complex technology like machine learning or self-adaptation. In general, the need for an explanation arises when the behavior of a system does not…

Software Engineering · Computer Science 2021-08-16 Mersedeh Sadeghi , Verena Klös , Andreas Vogelsang

Reminder systems commonly rely on fixed schedules, location triggers, or simple rules, limiting their ability to leverage the rich sensing capabilities of modern smart homes. A key challenge lies in enabling users to specify context-aware…

Human-Computer Interaction · Computer Science 2026-05-25 Reina Szeyi Chan , Sujendra Jayant Gharat , Maya Lampi , Yueran Jia , Avi K Srinivasan , Xiang Zhi Tan