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AI chatbots, built using large language models, are increasingly integrated into society and mimic the patterns of human text exchanges. While previous research has raised concerns that humans may form romantic attachment to chatbots, the…
Artificial Intelligence (AI) is reshaping many societal domains, raising critical questions about its risks, benefits, and the potential misalignment between public and academic perspectives. This study examines how the general public…
The rapid advancement of artificial intelligence (AI) agents has catalyzed the transition from static language models to autonomous agents capable of tool use, long-term planning, and social interaction. $\textbf{Moltbook}$, the first…
While computer systems that allow users to interact through conversational natural language (i.e., chatbots) have existed for many years, varying types of applications advertising AI companionship (e.g., Character AI, Replika) have…
Millions of users turn to consumer AI chatbots to discuss mental health and behavioral concerns. While this presents unprecedented opportunities to deliver population-level support, it also highlights an urgent need for rigorous and…
Generative artificial intelligence (GAI) chatbots built for mental health could deliver safe, personalized, and scalable mental health support. We evaluate a foundation model designed for mental health. Adults completed mental health…
The rise of generative AI (GenAI) has impacted many aspects of human life. As these systems become embedded in everyday practices, understanding public trust in them is also essential for responsible adoption and governance. Prior work on…
This paper examines artificial intelligence (AI) companionship as a site where intimate relations are simultaneously produced, extracted from, and governed through datafied systems. Drawing on critical data studies and platform studies, we…
The widespread use of Generative Artificial Intelligence (GAI) among teenagers has led to significant misuse and safety concerns. To identify risks and understand parental controls challenges, we conducted a content analysis on Reddit and…
Conversational AI systems exhibit a level of human-like behavior that promises to have profound impacts on many aspects of daily life -- how people access information, create content, and seek social support. Yet these models have also…
Human-AI romantic relationships are increasingly common, yet little is understood about how public discourse around them emerges and shifts over time. Prior research has examined user experiences and ethical concerns, but lacks longitudinal…
Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…
Amidst the growing interest in developing task-autonomous AI for automated mental health care, this paper addresses the ethical and practical challenges associated with the issue and proposes a structured framework that delineates levels of…
In order to uncover users' attitudes towards ChatGPT in mental health, this study examines public opinions about ChatGPT in mental health discussions on Reddit. Researchers used the bert-base-multilingual-uncased-sentiment techniques for…
We present a comprehensive AI risk taxonomy derived from eight government policies from the European Union, United States, and China and 16 company policies worldwide, making a significant step towards establishing a unified language for…
Older adults have increasingly turned to conversational AI as a source of emotional support. However, little is known about how emotionally supportive interactions are experienced in everyday use, particularly when AI systems limit,…
We perform a mixed-method frame semantics-based analysis on a dataset of more than 49,000 sentences collected from 5846 news articles that mention AI. The dataset covers the twelve-month period centred around the launch of OpenAI's chatbot…
Interactive chat systems that build on artificial intelligence frameworks are increasingly ubiquitous and embedded into search engines, Web browsers, and operating systems, or are available on websites and apps. Researcher efforts have…
This study explores how college students interact with generative AI (ChatGPT-4) during educational quizzes, focusing on reliance and predictors of AI adoption. Conducted at the early stages of ChatGPT implementation, when students had…
The emergence of AI companion applications has created novel forms of intimate human-AI relationships, yet empirical research on these communities remains limited. We present the first large-scale computational analysis of…