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Cancer survivors face elevated rates of depression, anxiety, and general emotional distress, yet the precise moments they most need support are often the moments when self-report is sparse, a phenomenon we term the diary paradox. Passive…

Human-Computer Interaction · Computer Science 2026-05-19 Zhiyuan Wang , Ariful Islam , Indrajeet Ghosh , Xinyu Chen , Katharine E. Daniel , Subigya Nepal , Philip Chow , Laura E. Barnes

Data for human-human spoken dialogues for research and development are currently very limited in quantity, variety, and sources; such data are even scarcer in healthcare. In this work, we investigate fast prototyping of a dialogue…

Efficient patient-doctor interaction is among the key factors for a successful disease diagnosis. During the conversation, the doctor could query complementary diagnostic information, such as the patient's symptoms, previous surgery, and…

Computation and Language · Computer Science 2024-10-08 Xueshen Li , Xinlong Hou , Nirupama Ravi , Ziyi Huang , Yu Gan

Human-like personality traits have recently been discovered in large language models, raising the hypothesis that their (known and as yet undiscovered) biases conform with human latent psychological constructs. While large conversational…

Computation and Language · Computer Science 2025-01-14 Maor Reuben , Ortal Slobodin , Aviad Elyshar , Idan-Chaim Cohen , Orna Braun-Lewensohn , Odeya Cohen , Rami Puzis

Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…

Information Retrieval · Computer Science 2024-02-12 Zhenduo Wang , Zhichao Xu , Qingyao Ai , Vivek Srikumar

Conversational search has evolved as a new information retrieval paradigm, marking a shift from traditional search systems towards interactive dialogues with intelligent search agents. This change especially affects exploratory…

Computation and Language · Computer Science 2023-02-28 Phillip Schneider , Anum Afzal , Juraj Vladika , Daniel Braun , Florian Matthes

There is growing interest in the automated extraction of relevant information from clinical dialogues. However, it is difficult to collect and construct large annotated resources for clinical dialogue tasks. Recent developments in natural…

Computation and Language · Computer Science 2022-06-07 Zhengyuan Liu , Pavitra Krishnaswamy , Nancy F. Chen

The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…

Human-Computer Interaction · Computer Science 2025-06-05 Chadha Degachi , Samuel Kernan Freire , Evangelos Niforatos , Gerd Kortuem

A target-guided proactive dialogue system aims to steer conversations proactively toward pre-defined targets, such as designated keywords or specific topics. During guided conversations, dynamically modeling conversational scenarios and…

Computation and Language · Computer Science 2026-05-13 Maodong Li , Yancui Li , Fang Kong

Existing methods for AI psychological counselors predominantly rely on supervised fine-tuning using static dialogue datasets. However, this contrasts with human experts, who continuously refine their proficiency through clinical practice…

Artificial Intelligence · Computer Science 2026-04-29 Yutao Yang , Junsong Li , Qianjun Pan , Jie Zhou , Kai Chen , Qin Chen , Jingyuan Zhao , Ningning Zhou , Xin Li , Liang He

In the contemporary landscape of social media, an alarming number of users express negative emotions, some of which manifest as strong suicidal intentions. This situation underscores a profound need for trained psychological counselors who…

Artificial Intelligence · Computer Science 2023-08-30 Guanghui Fu , Qing Zhao , Jianqiang Li , Dan Luo , Changwei Song , Wei Zhai , Shuo Liu , Fan Wang , Yan Wang , Lijuan Cheng , Juan Zhang , Bing Xiang Yang

Proactive dialogue systems aim to empower chatbots with the capability of leading conversations towards specific targets, thereby enhancing user engagement and service autonomy. Existing systems typically target pre-defined keywords or…

Computation and Language · Computer Science 2025-03-10 Bowen Wu , Wenqing Wang , Haoran Li , Ying Li , Jingsong Yu , Baoxun Wang

The field of eXplainable Artificial Intelligence (XAI) is increasingly recognizing the need to personalize and/or interactively adapt the explanation to better reflect users' explanation needs. While dialogue-based approaches to XAI have…

Machine Learning · Computer Science 2024-08-15 Dimitry Mindlin , Amelie Sophie Robrecht , Michael Morasch , Philipp Cimiano

Depression-diagnosis-oriented chat aims to guide patients in self-expression to collect key symptoms for depression detection. Recent work focuses on combining task-oriented dialogue and chitchat to simulate the interview-based depression…

Human-Computer Interaction · Computer Science 2025-08-21 Yiyang Gu , Yougen Zhou , Qin Chen , Ningning Zhou , Jie Zhou , Aimin Zhou , Liang He

Enhancing interrogation capabilities in Traditional Chinese Medicine (TCM) diagnosis through multi-turn dialogues and knowledge graphs presents a significant challenge for modern AI systems. Current large language models (LLMs), despite…

Artificial Intelligence · Computer Science 2025-07-08 Zewen Sun , Ruoxiang Huang , Jiahe Feng , Rundong Kong , Yuqian Wang , Hengyu Liu , Ziqi Gong , Yuyuan Qin , Yingxue Wang , Yu Wang

Most dialogue-based electronic medical record (EMR) systems still behave as passive pipelines: transcribe speech, extract information, and generate the final note after the consultation. That design improves documentation efficiency, but it…

Computation and Language · Computer Science 2026-04-16 Zhenhai Pan , Yan Liu , Jia You

Mental illness is one of the most pressing public health issues of our time. While counseling and psychotherapy can be effective treatments, our knowledge about how to conduct successful counseling conversations has been limited due to lack…

Computation and Language · Computer Science 2016-08-16 Tim Althoff , Kevin Clark , Jure Leskovec

Mental health has attracted substantial attention in recent years and LLM can be an effective technology for alleviating this problem owing to its capability in text understanding and dialogue. However, existing research in this domain…

Computation and Language · Computer Science 2024-12-09 Jinpeng Hu , Tengteng Dong , Luo Gang , Hui Ma , Peng Zou , Xiao Sun , Dan Guo , Xun Yang , Meng Wang

The increasing demand for mental health services has led to the rise of AI-driven mental health chatbots, though challenges related to privacy, data collection, and expertise persist. Motivational Interviewing (MI) is gaining attention as a…

Computation and Language · Computer Science 2025-07-01 Hyunjong Kim , Suyeon Lee , Yeongjae Cho , Eunseo Ryu , Yohan Jo , Suran Seong , Sungzoon Cho

Psychological defenses are strategies, often automatic, that people use to manage distress. Rigid or overuse of defenses is negatively linked to mental health and shapes what speakers disclose and how they accept or resist help. However,…

Computation and Language · Computer Science 2025-12-18 Hongbin Na , Zimu Wang , Zhaoming Chen , Peilin Zhou , Yining Hua , Grace Ziqi Zhou , Haiyang Zhang , Tao Shen , Wei Wang , John Torous , Shaoxiong Ji , Ling Chen