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Mental health risk is a critical global public health challenge, necessitating innovative and reliable assessment methods. With the development of large language models (LLMs), they stand out to be a promising tool for explainable mental…
Proactive questioning, where therapists deliberately initiate structured, cognition-guiding inquiries, is a cornerstone of cognitive behavioral therapy (CBT). Yet, current psychological large language models (LLMs) remain overwhelmingly…
Mental health assessments are of central importance to individuals' well-being. Conventional assessment methodologies predominantly depend on clinical interviews and standardised self-report questionnaires. Nevertheless, the efficacy of…
Dialogue systems controlled by predefined or rule-based scenarios derived from counseling techniques, such as cognitive behavioral therapy (CBT), play an important role in mental health apps. Despite the need for responsible responses, it…
Mental health is not a fixed trait but a dynamic process shaped by the interplay between individual dispositions and situational contexts. Building on interactionist and constructionist psychological theories, we develop interpretable…
Existing emotional support conversation (ESC) systems mainly rely on end-to-end response generation or coarse strategy supervision, offering limited interpretability and little support for systematic skill improvement. We propose…
In mental health counseling, a variety of earlier studies have focused on dialogue modeling. However, most of these studies give limited to no emphasis on the quality of interaction between a patient and a therapist. The therapeutic bond…
Understanding user satisfaction with conversational systems, known as User Satisfaction Estimation (USE), is essential for assessing dialogue quality and enhancing user experiences. However, existing methods for USE face challenges due to…
As spoken dialogue systems expand beyond traditional assistant roles to encompass diverse personas -- such as authoritative instructors, uncooperative merchants, or distracted workers -- they require distinct, human-like turn-taking…
Relevance modeling is a critical component for enhancing user experience in search engines, with the primary objective of identifying items that align with users' queries. Traditional models only rely on the semantic congruence between…
Tracking dialogue states to better interpret user goals and feed downstream policy learning is a bottleneck in dialogue management. Common practice has been to treat it as a problem of classifying dialogue content into a set of pre-defined…
Existing retrieval-based methods have made significant strides in maintaining long-term conversations. However, these approaches face challenges in memory database management and accurate memory retrieval, hindering their efficacy in…
The rise of personal assistant agents, e.g., OpenClaw, highlights the growing potential of large language models to support users across everyday life and work. A core challenge in these settings is proactive assistance, since users often…
Reasoning-oriented Large Language Models (LLMs) have achieved remarkable progress with Chain-of-Thought (CoT) prompting, yet they remain fundamentally limited by a \emph{blind self-thinking} paradigm: performing extensive internal reasoning…
Large language models have achieved remarkable capabilities across domains, yet mechanisms underlying sophisticated reasoning remain elusive. Recent reasoning models outperform comparable instruction-tuned models on complex cognitive tasks,…
We introduce a benchmark for evaluating the role-playing capabilities of language models. Our approach leverages different language models to simulate users in dynamic, multi-turn conversations and assess the resulting dialogues. Our…
Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…
Users often formulate their search queries with immature language without well-developed keywords and complete structures. Such queries fail to express their true information needs and raise ambiguity as fragmental language often yield…
This paper describes the development of Psychlysis, a work-in-progress questionnaire-based machine learning application analyzing the user's current state of mind and suggesting ways to improve their mood using Machine Learning. The…
The recent surge of text-based online counseling applications enables us to collect and analyze interactions between counselors and clients. A dataset of those interactions can be used to learn to automatically classify the client…