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As AI chatbots become integrated in education, students are turning to these systems for guidance, feedback, and information. However, the anthropomorphic characteristics of these chatbots create ambiguity over whether students develop…
Using chatbots to deliver recommendations is increasingly popular. The design of recommendation chatbots has primarily been taking an information-centric approach by focusing on the recommended content per se. Limited attention is on how…
Clinical psychology students frequently report feeling underprepared for the interpersonal demands of therapeutic work, highlighting the need for accessible opportunities to practise core counselling skills before seeing real clients.…
Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…
With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…
Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific problem. Given their widespread use, it is important to provide…
Data visualization creators often lack formal training, resulting in a knowledge gap in design practice. Large language models such as ChatGPT, with their vast internet-scale training data, offer transformative potential to address this…
Instructors play a pivotal role in integrating AI into education, yet their adoption of AI-powered tools remains inconsistent. Despite this, limited research explores how to design AI tools that support broader instructor adoption. This…
Many people suffer from mental health problems but not everyone seeks professional help or has access to mental health care. AI chatbots have increasingly become a go-to for individuals who either have mental disorders or simply want…
Conversational LLMs function as black box systems, leaving users guessing about why they see the output they do. This lack of transparency is potentially problematic, especially given concerns around bias and truthfulness. To address this…
Eliciting reasoning has emerged as a powerful technique for improving the performance of large language models (LLMs) on complex tasks by inducing thinking. However, their effectiveness in realistic user-engaged agent scenarios remains…
Chatbots are more and more prevalent in commercial and science contexts. They help customers complain about a product or service or support them to find the best travel deals. Other bots provide mental health support or help book medical…
To foster the development of pedagogically potent and ethically sound AI-integrated learning landscapes, it is pivotal to critically explore the perceptions and experiences of the users immersed in these contexts. In this study, we perform…
Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…
Millions of users now design personalized LLM-based chatbots that shape their daily interactions, yet they can only roughly anticipate how their design choices will manifest as behaviors in deployment. This opacity is consequential:…
People's identities change during life transitions, e.g., studying abroad. They bring everyday objects that embody memories and reflect their identities during such moves. To assist in these transitions, we ask how people's human identities…
Interview chatbots engage users in a text-based conversation to draw out their views and opinions. It is, however, challenging to build effective interview chatbots that can handle user free-text responses to open-ended questions and…
In the evolving landscape of digital education, chatbots have emerged as potential game-changers, promising personalized and adaptive learning experiences. This research undertook an in-depth exploration of ChatGPT's potential as an…
Software bots have attracted increasing interest and popularity in both research and society. Their contributions span automation, digital twins, game characters with conscious-like behavior, and social media. However, there is still a lack…
ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…