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Requirements elicitation, a critical, yet time-consuming and challenging step in product development, often fails to capture the full spectrum of user needs. This may lead to products that fall short of expectations. This paper introduces a…

Human-Computer Interaction · Computer Science 2024-04-26 Mohammadmehdi Ataei , Hyunmin Cheong , Daniele Grandi , Ye Wang , Nigel Morris , Alexander Tessier

By simply composing prompts, developers can prototype novel generative applications with Large Language Models (LLMs). To refine prototypes into products, however, developers must iteratively revise prompts by evaluating outputs to diagnose…

Human-Computer Interaction · Computer Science 2024-02-28 Tae Soo Kim , Yoonjoo Lee , Jamin Shin , Young-Ho Kim , Juho Kim

Effective emotional support hinges on understanding users' emotions and needs to provide meaningful comfort during multi-turn interactions. Large Language Models (LLMs) show great potential for expressing empathy; however, they often…

Computation and Language · Computer Science 2025-05-23 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

Modeling & Simulation (M&S) approaches such as agent-based models hold significant potential to support decision-making activities in health, with recent examples including the adoption of vaccines, and a vast literature on healthy eating…

Artificial Intelligence · Computer Science 2025-09-08 Philippe J. Giabbanelli , Ameeta Agrawal

User simulation is increasingly vital to develop and evaluate recommender systems (RSs). While Large Language Models (LLMs) offer promising avenues to simulate user behavior, they often struggle with the absence of specific task alignment…

Human-Computer Interaction · Computer Science 2026-04-20 Tianjun Wei , Huizhong Guo , Yingpeng Du , Zhu Sun , Huang Chen , Dongxia Wang , Jie Zhang

The advent of Large Language Models (LLMs) has ushered in a new era for design science in Information Systems, demanding a paradigm shift in tailoring LLMs design for business contexts. We propose and test a novel framework to customize…

Computers and Society · Computer Science 2024-05-15 Wen Wang , Zhenyue Zhao , Tianshu Sun

Large language models (LLMs) can be employed for automating the generation of software requirements from natural language inputs such as the transcripts of elicitation interviews. However, evaluating whether those derived requirements…

Computation and Language · Computer Science 2025-10-13 Francesco Dente , Fabiano Dalpiaz , Paolo Papotti

A long-standing challenge in developing accurate recommendation models is simulating user behavior, mainly due to the complex and stochastic nature of user interactions. Towards this, one promising line of work has been the use of Large…

Information Retrieval · Computer Science 2025-09-15 Himanshu Thakur , Eshani Agrawal , Smruthi Mukund

The maritime industry requires effective communication among diverse stakeholders to address complex, safety-critical challenges. Industrial AI, including Large Language Models (LLMs), has the potential to augment human experts' workflows…

Human-Computer Interaction · Computer Science 2026-03-13 Tita Alissa Bach , Aleksandar Babic , Narae Park , Tor Sporsem , Rasmus Ulfsnes , Henrik Smith-Meyer , Torkel Skeie

Recent advances in Large Language Models (LLMs) highlight the need to align their behaviors with human values. A critical, yet understudied, issue is the potential divergence between an LLM's stated preferences (its reported alignment with…

Artificial Intelligence · Computer Science 2025-06-03 Zhuojun Gu , Quan Wang , Shuchu Han

The wide exploration of large language models (LLMs) raises the awareness of alignment between healthcare stakeholder preferences and model outputs. This alignment becomes a crucial foundation to empower the healthcare workflow effectively,…

Computers and Society · Computer Science 2025-05-07 Kexin Ding , Mu Zhou , Akshay Chaudhari , Shaoting Zhang , Dimitris N. Metaxas

Stakeholders' conversations in requirements elicitation meetings hold valuable insights into system and client needs. However, manually extracting requirements is time-consuming, labor-intensive, and prone to errors and biases. While…

Software Engineering · Computer Science 2025-05-20 Gianmario Voria , Francesco Casillo , Carmine Gravino , Gemma Catolino , Fabio Palomba

Large Language Models (LLMs) are increasingly used to generate user-tailored summaries, adapting outputs to specific stakeholders. In legal contexts, this raises important questions about motivated reasoning -- how models strategically…

Computation and Language · Computer Science 2025-10-10 Eunjung Cho , Alexander Hoyle , Yoan Hermstrüwer

While recent advancements in aligning Large Language Models (LLMs) with recommendation tasks have shown great potential and promising performance overall, these aligned recommendation LLMs still face challenges in complex scenarios. This is…

Information Retrieval · Computer Science 2025-02-18 Yi Fang , Wenjie Wang , Yang Zhang , Fengbin Zhu , Qifan Wang , Fuli Feng , Xiangnan He

Recent progress in large language models (LLMs) has focused on producing responses that meet human expectations and align with shared values - a process coined alignment. However, aligning LLMs remains challenging due to the inherent…

Empowering large language models to accurately express confidence in their answers is essential for trustworthy decision-making. Previous confidence elicitation methods, which primarily rely on white-box access to internal model information…

Computation and Language · Computer Science 2024-03-19 Miao Xiong , Zhiyuan Hu , Xinyang Lu , Yifei Li , Jie Fu , Junxian He , Bryan Hooi

Evaluation of large language model (LLM) outputs requires users to make critical judgments about the best outputs across various configurations. This process is costly and takes time given the large amounts of data. LLMs are increasingly…

[Context and Motivation] Online user feedback provides valuable information to support requirements engineering (RE). However, analyzing online user feedback is challenging due to its large volume and noise. Large language models (LLMs)…

Software Engineering · Computer Science 2025-10-28 Manjeshwar Aniruddh Mallya , Alessio Ferrari , Mohammad Amin Zadenoori , Jacek Dąbrowski

Requirements expressed in natural language are an indispensable artifact in the software development process, as all stakeholders can understand them. However, their ambiguity poses a persistent challenge. To address this issue,…

Software Engineering · Computer Science 2025-04-16 Mauro José Pacchiotti , Mariel Ale y Luciana Ballejos

Using Large Language Models (LLMs) to simulate user opinions has received growing attention. Yet LLMs, especially trained with reinforcement learning from human feedback (RLHF), are known to exhibit biases toward dominant viewpoints,…

Computation and Language · Computer Science 2025-12-09 Ziyun Yu , Yiru Zhou , Chen Zhao , Hongyi Wen
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