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Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic…

Computation and Language · Computer Science 2021-10-18 Chengkun Zeng , Guanyi Chen , Chenghua Lin , Ruizhe Li , Zhigang Chen

Recognizing emotions in conversations is a challenging task due to the presence of contextual dependencies governed by self- and inter-personal influences. Recent approaches have focused on modeling these dependencies primarily via…

Computation and Language · Computer Science 2020-05-21 Devamanyu Hazarika , Soujanya Poria , Roger Zimmermann , Rada Mihalcea

Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…

Computation and Language · Computer Science 2023-11-28 Fengyi Fu , Lei Zhang , Quan Wang , Zhendong Mao

Emotions play a central role in human communication, shaping trust, engagement, and social interaction. As artificial intelligence systems powered by large language models become increasingly integrated into everyday life, enabling them to…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-11 Soumya Dutta

Modern day conversational agents are trained to emulate the manner in which humans communicate. To emotionally bond with the user, these virtual agents need to be aware of the affective state of the user. Transformers are the recent state…

Sound · Computer Science 2022-04-26 Raman Goel , Seba Susan , Sachin Vashisht , Armaan Dhanda

Empathetic interaction is a cornerstone of human-machine communication, due to the need for understanding speech enriched with paralinguistic cues and generating emotional and expressive responses. However, the most powerful empathetic…

Computation and Language · Computer Science 2025-10-28 Chen Wang , Tianyu Peng , Wen Yang , Yinan Bai , Guangfu Wang , Jun Lin , Lanpeng Jia , Lingxiang Wu , Jinqiao Wang , Chengqing Zong , Jiajun Zhang

The emotion recognition in conversation (ERC) task aims to predict the emotion label of an utterance in a conversation. Since the dependencies between speakers are complex and dynamic, which consist of intra- and inter-speaker dependencies,…

Computation and Language · Computer Science 2022-06-08 Yinan Bao , Qianwen Ma , Lingwei Wei , Wei Zhou , Songlin Hu

Enabling empathetic behavior in Arabic dialogue agents is an important aspect of building human-like conversational models. While Arabic Natural Language Processing has seen significant advances in Natural Language Understanding (NLU) with…

Computation and Language · Computer Science 2021-03-09 Tarek Naous , Wissam Antoun , Reem A. Mahmoud , Hazem Hajj

Empathy, which is widely used in psychological counselling, is a key trait of everyday human conversations. Equipped with commonsense knowledge, current approaches to empathetic response generation focus on capturing implicit emotion within…

Computation and Language · Computer Science 2022-11-15 Lanrui Wang , Jiangnan Li , Zheng Lin , Fandong Meng , Chenxu Yang , Weiping Wang , Jie Zhou

Effective feature representations play a critical role in enhancing the performance of text generation models that rely on deep neural networks. However, current approaches suffer from several drawbacks, such as the inability to capture the…

Computation and Language · Computer Science 2024-02-27 Omama Hamad , Ali Hamdi , Khaled Shaban

Existing neural conversational models process natural language primarily on a lexico-syntactic level, thereby ignoring one of the most crucial components of human-to-human dialogue: its affective content. We take a step in this direction by…

Computation and Language · Computer Science 2017-09-14 Nabiha Asghar , Pascal Poupart , Jesse Hoey , Xin Jiang , Lili Mou

Emotion recognition in conversations (ERC) is challenging due to the multimodal nature of the emotion expression. In this paper, we propose to pretrain a text-based recognition model from unsupervised speech transcripts with LLM guidance.…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-22 Soumya Dutta , Sriram Ganapathy

Understanding the reason for emotional support response is crucial for establishing connections between users and emotional support dialogue systems. Previous works mostly focus on generating better responses but ignore interpretability,…

Computation and Language · Computer Science 2024-06-18 Tenggan Zhang , Xinjie Zhang , Jinming Zhao , Li Zhou , Qin Jin

End-to-end Spoken Language Models (SLMs) hold great potential for paralinguistic perception, and numerous studies have aimed to enhance their capabilities, particularly for empathetic dialogue. However, current approaches largely depend on…

Computation and Language · Computer Science 2026-01-27 Yuhang Jia , Pei Liu , Haoqin Sun , Jiaming Zhou , Xuxin Cheng , Cao Liu , Ke Zeng , Xunliang Cai , Yong Qin

Emotion Recognition in Conversation (ERC) is a more challenging task than conventional text emotion recognition. It can be regarded as a personalized and interactive emotion recognition task, which is supposed to consider not only the…

Computation and Language · Computer Science 2021-01-01 Jiangnan Li , Zheng Lin , Peng Fu , Qingyi Si , Weiping Wang

Multimodal speech emotion recognition (SER) has emerged as pivotal for improving human-machine interaction. Researchers are increasingly leveraging both speech and textual information obtained through automatic speech recognition (ASR) to…

Human-Computer Interaction · Computer Science 2025-09-24 Jiajun He , Xiaohan Shi , Cheng-Hung Hu , Jinyi Mi , Xingfeng Li , Tomoki Toda

Emotional Support Conversation (ESC) aims to provide empathetic and effective emotional assistance through dialogue, addressing the growing demand for mental health support. This paper presents our solution for the NLPCC 2025 Task 8 ESC…

Artificial Intelligence · Computer Science 2025-12-12 Shiquan Wang , Ruiyu Fang , Zhongjiang He , Shuangyong Song , Yongxiang Li

Emotion Recognition in Conversations (ERC) has been gaining increasing importance as conversational agents become more and more common. Recognizing emotions is key for effective communication, being a crucial component in the development of…

Computation and Language · Computer Science 2023-06-06 Patrícia Pereira , Helena Moniz , Isabel Dias , Joao Paulo Carvalho

When virtual agents interact with humans, gestures are crucial to delivering their intentions with speech. Previous multimodal co-speech gesture generation models required encoded features of all modalities to generate gestures. If some…

Computer Vision and Pattern Recognition · Computer Science 2023-05-26 Gwantae Kim , Seonghyeok Noh , Insung Ham , Hanseok Ko

Speech Emotion Recognition (SER) focuses on identifying emotional states from spoken language. The 2024 IEEE SLT-GenSEC Challenge on Post Automatic Speech Recognition (ASR) Emotion Recognition tasks participants to explore the capabilities…

Computation and Language · Computer Science 2024-11-11 Enshi Zhang , Christian Poellabauer
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