Related papers: Empowering Older Adults in Digital Technology Use …
Designing Conversational AI systems to support older adults requires more than usability and reliability, it also necessitates robustness in handling conversational breakdowns. In this study, we investigate how older adults navigate and…
Older adults have increasingly turned to conversational AI as a source of emotional support. However, little is known about how emotionally supportive interactions are experienced in everyday use, particularly when AI systems limit,…
Artificial intelligence (AI)-enabled everyday technologies could help address age-related challenges like physical impairments and cognitive decline. While recent research studied older adults' experiences with specific AI-enabled products…
As the permeability of AI systems in interpersonal domains like the home expands, their technical capabilities of generating explanations are required to be aligned with user expectations for transparency and reasoning. This paper presents…
Conversational Artificial Intelligence (AI) systems have recently sky-rocketed in popularity and are now used in many applications, from car assistants to customer support. The development of conversational AI systems is supported by a…
Assistive technologies for adults with Down syndrome (DS) need designs tailored to their specific technology requirements. While prior research has explored technology design for individuals with intellectual disabilities, little is…
Designing Conversational AI systems to support older adults requires these systems to explain their behavior in ways that align with older adults' preferences and context. While prior work has emphasized the importance of AI explainability…
Older adults often experience increased difficulty in decision making due to age-related declines particularly in contexts that require information search or the generation of alternatives from memory. This study examined whether using…
Our work addresses the challenges older adults face with commercial Voice Assistants (VAs), notably in conversation breakdowns and error handling. Traditional methods of collecting user experiences-usage logs and post-hoc interviews-do not…
Older adults commonly experience chronic conditions such as pain and sleep disturbances and may consider cannabidiol for symptom management. Safe use requires appropriate dosing, careful titration, and awareness of drug interactions, yet…
A diverse representation of different demographic groups in AI training data sets is important in ensuring that the models will work for a large range of users. To this end, recent efforts in AI fairness and inclusion have advocated for…
High-tech Augmentative and Alternative Communication (AAC) has been rapidly advancing in recent years due to the increased use of large language models (LLMs) like ChatGPT, but many of these techniques are integrated without the inclusion…
Artificial intelligence is humanity's most promising technology because of the remarkable capabilities offered by foundation models. Yet, the same technology brings confusion and consternation: foundation models are poorly understood and…
Artificial Intelligence (AI) has made incredible progress recently. On the one hand, advanced foundation models like ChatGPT can offer powerful conversation, in-context learning and code generation abilities on a broad range of open-domain…
Automatic translation systems offer a powerful solution to bridge language barriers in scenarios where participants do not share a common language. However, these systems can introduce errors leading to misunderstandings and conversation…
The increasing population of elderly people is associated with the need to meet their increasing requirements and to provide solutions that can improve their quality of life in a smart home. In addition to fear and anxiety towards…
Japan faces many challenges related to its aging society, including increasing rates of cognitive decline in the population and a shortage of caregivers. Efforts have begun to explore solutions using artificial intelligence (AI), especially…
Generative pretraining (the "GPT" in ChatGPT) enables language models to learn from vast amounts of internet text without human supervision. This approach has driven breakthroughs across AI by allowing deep neural networks to learn from…
Older adults are using voice-based technologies in a variety of different contexts and are uniquely positioned to benefit from smart speakers' handsfree, voice-based interface. In order to better understand the ways in which older adults…
AI assistants are increasingly integrated into older adults' daily lives, offering new opportunities for social support and accessibility while raising important questions about privacy, autonomy, and trust. As these systems become embedded…