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Large language models (LLMs) exhibit enhanced capabilities in language understanding and generation. By utilizing their embedded knowledge, LLMs are increasingly used as conversational recommender systems (CRS), achieving improved…

Information Retrieval · Computer Science 2026-04-14 Zhenrui Yue , Honglei Zhuang , Zhen Qin , Zhankui He , Huimin Zeng , Julian McAuley , Dong Wang

Conversational recommender systems (CRSs) have become crucial emerging research topics in the field of RSs, thanks to their natural advantages of explicitly acquiring user preferences via interactive conversations and revealing the reasons…

Information Retrieval · Computer Science 2023-06-16 Xinghua Qu , Hongyang Liu , Zhu Sun , Xiang Yin , Yew Soon Ong , Lu Lu , Zejun Ma

Conversational recommender systems (CRSs) have revolutionized the conventional recommendation paradigm by embracing dialogue agents to dynamically capture the fine-grained user preference. In a typical conversational recommendation…

Artificial Intelligence · Computer Science 2021-05-12 Xuhui Ren , Hongzhi Yin , Tong Chen , Hao Wang , Zi Huang , Kai Zheng

Growing attention has been paid in Conversational Recommendation System (CRS), which works as a conversation-based and recommendation task-oriented tool to provide items of interest and explore user preference. However, existing work in CRS…

Artificial Intelligence · Computer Science 2022-08-19 Bingbing Wen , Xiaoning Bu , Chirag Shah

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by capturing user preferences through interactive dialogues. Explainability in CRSs is crucial as it enables users to understand the reasoning behind…

Computation and Language · Computer Science 2025-10-03 Zhangchi Qiu , Linhao Luo , Shirui Pan , Alan Wee-Chung Liew

Prior approaches to realizing mixed-initiative human--computer referential communication have adopted information-state or collaborative problem-solving approaches. In this paper, we argue for a new approach, inspired by coherence-based…

Computation and Language · Computer Science 2020-07-10 Baber Khalid , Malihe Alikhani , Michael Fellner , Brian McMahan , Matthew Stone

Recent advancements in Retrieval-Augmented Language Models (RALMs) have demonstrated their efficacy in knowledge-intensive tasks. However, existing evaluation benchmarks often assume a single optimal approach to leveraging retrieved…

Computation and Language · Computer Science 2025-05-26 Peilin Wu , Xinlu Zhang , Wenhao Yu , Xingyu Liu , Xinya Du , Zhiyu Zoey Chen

The goal of recommender systems is to provide ordered item lists to users that best match their interests. As a critical task in the recommendation pipeline, re-ranking has received increasing attention in recent years. In contrast to…

Information Retrieval · Computer Science 2022-03-24 Yi Li , Jieming Zhu , Weiwen Liu , Liangcai Su , Guohao Cai , Qi Zhang , Ruiming Tang , Xi Xiao , Xiuqiang He

Sequential recommendation aims to choose the most suitable items for a user at a specific timestamp given historical behaviors. Existing methods usually model the user behavior sequence based on the transition-based methods like Markov…

Information Retrieval · Computer Science 2022-07-11 Zijian Li , Ruichu Cai , Fengzhu Wu , Sili Zhang , Hao Gu , Yuexing Hao , Yuguang

This paper presents the first multistakeholder approach for translating diverse stakeholder values into an evaluation metric setup for Recommender Systems (RecSys) in digital archives. While commercial platforms mainly rely on engagement…

Information Retrieval · Computer Science 2025-07-17 Florian Atzenhofer-Baumgartner , Georg Vogeler , Dominik Kowald

Recommendation is crucial in both academia and industry, and various techniques are proposed such as content-based collaborative filtering, matrix factorization, logistic regression, factorization machines, neural networks and multi-armed…

Information Retrieval · Computer Science 2019-10-30 Feng Liu , Ruiming Tang , Xutao Li , Weinan Zhang , Yunming Ye , Haokun Chen , Huifeng Guo , Yuzhou Zhang

Dialog response ranking is used to rank response candidates by considering their relation to the dialog history. Although researchers have addressed this concept for open-domain dialogs, little attention has been focused on task-oriented…

Computation and Language · Computer Science 2018-11-29 Junki Ohmura , Maxine Eskenazi

Autonomous agents operating in sequential decision-making tasks under uncertainty can benefit from external action suggestions, which provide valuable guidance but inherently vary in reliability. Existing methods for incorporating such…

Artificial Intelligence · Computer Science 2026-05-26 Dylan M. Asmar , Mykel J. Kochenderfer

Recommender systems (RSs) play a crucial role in shaping our digital interactions, influencing how we access and engage with information across various domains. Traditional research has predominantly centered on maximizing recommendation…

Machine Learning · Computer Science 2025-02-20 Hongxu Wang , Zhu Sun , Yingpeng Du , Lu Zhang , Tiantian He , Yew-Soon Ong

Conversational recommendation system (CRS) is emerging as a user-friendly way to capture users' dynamic preferences over candidate items and attributes. Multi-shot CRS is designed to make recommendations multiple times until the user either…

Information Retrieval · Computer Science 2022-07-04 Yinan Zhang , Boyang Li , Yong Liu , You Yuan , Chunyan Miao

Hybrid methods that utilize both content and rating information are commonly used in many recommender systems. However, most of them use either handcrafted features or the bag-of-words representation as a surrogate for the content…

Machine Learning · Computer Science 2016-11-03 Hao Wang , Xingjian Shi , Dit-Yan Yeung

Online recommender systems (RS) aim to match user needs with the vast amount of resources available on various platforms. A key challenge is to model user preferences accurately under the condition of data sparsity. To address this…

Information Retrieval · Computer Science 2023-09-20 Ning Wu , Ming Gong , Linjun Shou , Jian Pei , Daxin Jiang

The chit-chat-based conversational recommendation systems (CRS) provide item recommendations to users through natural language interactions. To better understand user's intentions, external knowledge graphs (KG) have been introduced into…

Computation and Language · Computer Science 2021-05-19 Tong Zhang , Yong Liu , Peixiang Zhong , Chen Zhang , Hao Wang , Chunyan Miao

Large language models (LLMs) are increasingly adopted as the backbone of recommender systems. However, user-item interactions in real-world scenarios are non-stationary, making preference drift over time inevitable. Existing model update…

Information Retrieval · Computer Science 2026-03-24 Jin Zeng , Yupeng Qi , Hui Li , Chengming Li , Ziyu Lyu , Lixin Cui , Lu Bai

Text-based interactive recommendation provides richer user feedback and has demonstrated advantages over traditional interactive recommender systems. However, recommendations can easily violate preferences of users from their past…

Computation and Language · Computer Science 2020-05-05 Ruiyi Zhang , Tong Yu , Yilin Shen , Hongxia Jin , Changyou Chen , Lawrence Carin