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Large language models (LLMs) are being used as ad-hoc therapists. Research suggests that LLMs outperform human counselors when generating a single, isolated empathetic response; however, their session-level behavior remains understudied. In…

Human-Computer Interaction · Computer Science 2025-06-26 Zainab Iftikhar , Sean Ransom , Amy Xiao , Nicole Nugent , Jeff Huang

As mental health issues rise among college students, there is an increasing interest and demand in leveraging Multimodal Language Models (MLLM) to enhance mental support services, yet integrating them into psychotherapy remains theoretical…

Human-Computer Interaction · Computer Science 2026-02-09 Jiyao Wang , Youyu Sheng , Qihang He , Zian Zhang , Haolong Hu , Yumei Jing , Dengbo He

Mental health challenges are rising globally, while traditional support services face limited availability and high costs. Large language models offer potential for conversational support, but often lack personalization, empathy, and…

Human-Computer Interaction · Computer Science 2026-04-24 Truong Le Minh Toan , Dieu Bang Mach , Tan Duy Le , Nguyen Tan Viet Tuyen

Conversations often adhere to well-understood social norms that vary across cultures. For example, while "addressing parents by name" is commonplace in the West, it is rare in most Asian cultures. Adherence or violation of such norms often…

Computation and Language · Computer Science 2025-04-02 Rajkumar Pujari , Dan Goldwasser

Intelligent Tutoring Systems (ITSs) can provide personalized and self-paced learning experience. The emergence of large language models (LLMs) further enables better human-machine interaction, and facilitates the development of…

Computation and Language · Computer Science 2025-05-29 Zhengyuan Liu , Stella Xin Yin , Geyu Lin , Nancy F. Chen

Synthetic therapy dialogues generated by large language models (LLMs) are increasingly used in mental health NLP to simulate counseling scenarios, train models, and supplement limited real-world data. However, it remains unclear whether…

Computation and Language · Computer Science 2025-12-18 Xiaoyi Wang , Jiwei Zhang , Guangtao Zhang , Honglei Guo

Research and development on conversational recommender systems (CRSs) critically depends on sound and reliable evaluation methodologies. However, the interactive nature of these systems poses significant challenges for automatic evaluation.…

Information Retrieval · Computer Science 2025-10-08 Nolwenn Bernard , Krisztian Balog

Online psychological counseling dialogue systems are trending, offering a convenient and accessible alternative to traditional in-person therapy. However, existing psychological counseling dialogue systems mainly focus on basic empathetic…

Artificial Intelligence · Computer Science 2024-12-24 Jieyi Wang , Yue Huang , Zeming Liu , Dexuan Xu , Chuan Wang , Xiaoming Shi , Ruiyuan Guan , Hongxing Wang , Weihua Yue , Yu Huang

Psychological consultation is essential for improving mental health and well-being, yet challenges such as the shortage of qualified professionals and scalability issues limit its accessibility. To address these challenges, we explore the…

Computation and Language · Computer Science 2024-08-30 Rafael Souza , Jia-Hao Lim , Alexander Davis

Large language models (LLMs) have been widely applied in various fields due to their excellent capability for memorizing knowledge and chain of thought (CoT). When these language models are applied in the field of psychological counseling,…

Computation and Language · Computer Science 2023-11-02 Yirong Chen , Xiaofen Xing , Jingkai Lin , Huimin Zheng , Zhenyu Wang , Qi Liu , Xiangmin Xu

Scenario-based training has been widely adopted in many public service sectors. Recent advancements in Large Language Models (LLMs) have shown promise in simulating diverse personas to create these training scenarios. However, little is…

Computation and Language · Computer Science 2025-01-07 Yerong Li , Yiren Liu , Yun Huang

Medical question answering (QA) benchmarks often focus on multiple-choice or fact-based tasks, leaving open-ended answers to real patient questions underexplored. This gap is particularly critical in mental health, where patient questions…

Computation and Language · Computer Science 2026-05-15 Yahan Li , Jifan Yao , John Bosco S. Bunyi , Adam C. Frank , Angel Hsing-Chi Hwang , Ruishan Liu

Recent advances in large language models (LLMs), such as ChatGPT, have showcased remarkable zero-shot performance across various NLP tasks. However, the potential of LLMs in personality detection, which involves identifying an individual's…

Computation and Language · Computer Science 2023-11-07 Tao Yang , Tianyuan Shi , Fanqi Wan , Xiaojun Quan , Qifan Wang , Bingzhe Wu , Jiaxiang Wu

Large language models (LLMs) hold great promise for assisting clinical interviews due to their fluent interactive capabilities and extensive medical knowledge. However, the lack of high-quality interview dialogue data and widely accepted…

Computation and Language · Computer Science 2025-04-15 Jing Chen , Zhihua Wei , Wei Zhang , Yingying Hu , Qiong Zhang

Massage therapy training emphasizes hands-on techniques and effective therapist--patient communication. However, many educational programs struggle to provide realistic practice scenarios. To address this problem, we propose TheraQuest, a…

Computer Science and Game Theory · Computer Science 2025-05-01 Shengqian Wang

As Large Language Models increasingly power role-playing applications, simulating patients has become a valuable tool for training counselors and scaling therapeutic assessment. However, prior work is fragmented: existing approaches rely on…

Computation and Language · Computer Science 2026-02-13 Sahand Sabour , TszYam NG , Minlie Huang

The shortage of clinical workforce presents significant challenges in mental healthcare, limiting access to formal diagnostics and services. We aim to tackle this shortage by integrating a customized large language model (LLM) into the…

Computation and Language · Computer Science 2025-05-02 Sichang Tu , Abigail Powers , Natalie Merrill , Negar Fani , Sierra Carter , Stephen Doogan , Jinho D. Choi

Large language models show potential for scalable mental-health support by simulating Cognitive Behavioral Therapy (CBT) counselors. However, existing methods often rely on static cognitive profiles and omniscient single-agent simulation,…

Computation and Language · Computer Science 2026-04-09 Chang Liu , Changsheng Ma , Yongfeng Tao , Bin Hu , Minqiang Yang

Large Language Models (LLMs) demonstrate remarkable ability to comprehend instructions and generate human-like text, enabling sophisticated agent simulation beyond basic behavior replication. However, the potential for creating freely…

Computation and Language · Computer Science 2025-09-17 Bohao Yang , Dong Liu , Chenghao Xiao , Kun Zhao , Chen Tang , Chao Li , Lin Yuan , Guang Yang , Chenghua Lin

Limited access to mental healthcare, extended wait times, and increasing capabilities of Large Language Models (LLMs) has led individuals to turn to LLMs for fulfilling their mental health needs. However, examining the multi-turn mental…

Computation and Language · Computer Science 2025-05-29 Mohit Chandra , Siddharth Sriraman , Harneet Singh Khanuja , Yiqiao Jin , Munmun De Choudhury