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The embedding-based architecture has become the dominant approach in modern recommender systems, mapping users and items into a compact vector space. It then employs predefined similarity metrics, such as the inner product, to calculate…

Information Retrieval · Computer Science 2024-04-19 Liang Qu , Yun Lin , Wei Yuan , Xiaojun Wan , Yuhui Shi , Hongzhi Yin

With the rapid adoption of LLM-based chatbots, there is a pressing need to evaluate what humans and LLMs can achieve together. However, standard benchmarks, such as MMLU, measure LLM capabilities in isolation (i.e., "AI-alone"). Here, we…

Computation and Language · Computer Science 2025-08-13 Serina Chang , Ashton Anderson , Jake M. Hofman

Usability evaluation is crucial in human-centered design but can be costly, requiring expert time and user compensation. In this work, we developed a method for synthetic heuristic evaluation using multimodal LLMs' ability to analyze images…

Human-Computer Interaction · Computer Science 2025-07-04 Ruican Zhong , David W. McDonald , Gary Hsieh

Many important decisions in our everyday lives, such as authentication via biometric models, are made by Artificial Intelligence (AI) systems. These can be in poor alignment with human expectations, and testing them on clear-cut existing…

Human-Computer Interaction · Computer Science 2024-09-20 Lukas Mecke , Daniel Buschek , Uwe Gruenefeld , Florian Alt

Automated metrics for Machine Translation have made significant progress, with the goal of replacing expensive and time-consuming human evaluations. These metrics are typically assessed by their correlation with human judgments, which…

Computation and Language · Computer Science 2024-12-31 Pius von Däniken , Jan Deriu , Mark Cieliebak

Beyond conventional paradigms of translating speech and text, recently, there has been interest in automated transcreation of images to facilitate localization of visual content across different cultures. Attempts to define this as a formal…

Computation and Language · Computer Science 2025-03-24 Simran Khanuja , Vivek Iyer , Claire He , Graham Neubig

Word-level psycholinguistic norms lend empirical support to theories of language processing. However, obtaining such human-based measures is not always feasible or straightforward. One promising approach is to augment human norming datasets…

This paper introduces a framework for the automated evaluation of natural language texts. A manually constructed rubric describes how to assess multiple dimensions of interest. To evaluate a text, a large language model (LLM) is prompted…

Computation and Language · Computer Science 2025-01-03 Helia Hashemi , Jason Eisner , Corby Rosset , Benjamin Van Durme , Chris Kedzie

As LLMs continuously evolve, there is an urgent need for a reliable evaluation method that delivers trustworthy results promptly. Currently, static benchmarks suffer from inflexibility and unreliability, leading users to prefer human voting…

Computation and Language · Computer Science 2024-10-08 Ruochen Zhao , Wenxuan Zhang , Yew Ken Chia , Weiwen Xu , Deli Zhao , Lidong Bing

Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…

Computation and Language · Computer Science 2022-03-29 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

As AI systems become more advanced, ensuring their alignment with a diverse range of individuals and societal values becomes increasingly critical. But how can we capture fundamental human values and assess the degree to which AI systems…

Human-Computer Interaction · Computer Science 2025-11-05 Hua Shen , Tiffany Knearem , Reshmi Ghosh , Yu-Ju Yang , Nicholas Clark , Tanushree Mitra , Yun Huang

Effective feedback is essential for fostering students' success in scientific inquiry. With advancements in artificial intelligence, large language models (LLMs) offer new possibilities for delivering instant and adaptive feedback. However,…

Artificial Intelligence · Computer Science 2025-02-19 Kathrin Seßler , Arne Bewersdorff , Claudia Nerdel , Enkelejda Kasneci

As qualitative researchers show growing interest in using automated tools to support interpretive analysis, a large language model (LLM) is often introduced into an analytic workflow as is, without systematic evaluation of interpretive…

Computation and Language · Computer Science 2026-04-02 Songhee Han , Jueun Shin , Jiyoon Han , Bung-Woo Jun , Hilal Ayan Karabatman

LLMs-as-a-judge is a recently popularized method which replaces human judgements in task evaluation (Zheng et al. 2024) with automatic evaluation using LLMs. Due to widespread use of RLHF (Reinforcement Learning from Human Feedback),…

Artificial Intelligence · Computer Science 2026-02-27 Bhuvanashree Murugadoss , Christian Poelitz , Ian Drosos , Vu Le , Nick McKenna , Carina Suzana Negreanu , Chris Parnin , Advait Sarkar

Reward models (RMs) play a critical role in aligning language models through the process of reinforcement learning from human feedback. RMs are trained to predict a score reflecting human preference, which requires significant time and cost…

Computation and Language · Computer Science 2024-10-21 Zihuiwen Ye , Fraser Greenlee-Scott , Max Bartolo , Phil Blunsom , Jon Ander Campos , Matthias Gallé

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

Computation and Language · Computer Science 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

Using Large Language Models (LLMs) for relevance assessments offers promising opportunities to improve Information Retrieval (IR), Natural Language Processing (NLP), and related fields. Indeed, LLMs hold the promise of allowing IR…

Evaluating the quality of automatically generated image descriptions is challenging, requiring metrics that capture various aspects such as grammaticality, coverage, correctness, and truthfulness. While human evaluation offers valuable…

Computer Vision and Pattern Recognition · Computer Science 2024-08-06 Jia-Hong Huang , Hongyi Zhu , Yixian Shen , Stevan Rudinac , Alessio M. Pacces , Evangelos Kanoulas

The absence of explicit communication channels between automated vehicles (AVs) and other road users requires the use of external Human-Machine Interfaces (eHMIs) to convey messages effectively in uncertain scenarios. Currently, most eHMI…

Human-Computer Interaction · Computer Science 2025-10-13 Ding Xia , Xinyue Gui , Fan Gao , Dongyuan Li , Mark Colley , Takeo Igarashi

Large Language Models (LLMs) have demonstrated exceptional capabilities in solving various tasks, progressively evolving into general-purpose assistants. The increasing integration of LLMs into society has sparked interest in whether they…

Computation and Language · Computer Science 2025-10-20 Yuan Li , Yue Huang , Hongyi Wang , Ying Cheng , Xiangliang Zhang , James Zou , Lichao Sun