English
Related papers

Related papers: Beyond Satisfaction: From Placebic to Actionable E…

200 papers

Explainable AI (XAI) has been investigated for decades and, together with AI itself, has witnessed unprecedented growth in recent years. Among various approaches to XAI, argumentative models have been advocated in both the AI and social…

Artificial Intelligence · Computer Science 2021-05-25 Kristijonas Čyras , Antonio Rago , Emanuele Albini , Pietro Baroni , Francesca Toni

The field of "explainable artificial intelligence" (XAI) seemingly addresses the desire that decisions of machine learning systems should be human-understandable. However, in its current state, XAI itself needs scrutiny. Popular methods…

Machine Learning · Computer Science 2026-04-09 Stefan Haufe , Rick Wilming , Benedict Clark , Rustam Zhumagambetov , Ahcène Boubekki , Jörg Martin , Danny Panknin

We share observations and challenges from an ongoing effort to implement Explainable AI (XAI) in a domain-specific workflow for cybersecurity analysts. Specifically, we briefly describe a preliminary case study on the use of XAI for source…

Human-Computer Interaction · Computer Science 2024-08-12 Ashley Suh , Harry Li , Caitlin Kenney , Kenneth Alperin , Steven R. Gomez

Artificial intelligence (AI) is becoming increasingly complex, making it difficult for users to understand how the AI has derived its prediction. Using explainable AI (XAI)-methods, researchers aim to explain AI decisions to users. So far,…

Human-Computer Interaction · Computer Science 2022-10-06 Lara Riefle , Patrick Hemmer , Carina Benz , Michael Vössing , Jannik Pries

Artificial intelligence now outperforms humans in several scientific and engineering tasks, yet its internal representations often remain opaque. In this Perspective, we argue that explainable artificial intelligence (XAI), combined with…

Artificial Intelligence · Computer Science 2026-02-17 Ricardo Vinuesa , Steven L. Brunton , Gianmarco Mengaldo

The desirable properties of explanations in information systems have fueled the demands for transparency in artificial intelligence (AI) outputs. To address these demands, the field of explainable AI (XAI) has put forth methods that can…

Human-Computer Interaction · Computer Science 2025-04-22 Felix Haag

We consider the problem of providing users of deep Reinforcement Learning (RL) based systems with a better understanding of when their output can be trusted. We offer an explainable artificial intelligence (XAI) framework that provides a…

Artificial Intelligence · Computer Science 2021-06-08 Jeff Druce , Michael Harradon , James Tittle

Explainable AI (XAI) methods are commonly evaluated with functional metrics such as correctness, which computationally estimate how accurately an explanation reflects the model's reasoning. Higher correctness is assumed to produce better…

Human-Computer Interaction · Computer Science 2026-03-27 Gregor Baer , Chao Zhang , Isel Grau , Pieter Van Gorp

Explainable Artificial Intelligence (XAI) aims to make machine learning models transparent and trustworthy, yet most current approaches communicate explanations visually or through text. This paper introduces an information theoretic…

Human-Computer Interaction · Computer Science 2026-02-10 Mona Rajhans , Vishal Khawarey

In this paper I argue that the search for explainable models and interpretable decisions in AI must be reformulated in terms of the broader project of offering a pragmatic and naturalistic account of understanding in AI. Intuitively, the…

Artificial Intelligence · Computer Science 2020-06-23 Andrés Páez

Explainable AI (XAI) research has traditionally focused on rational users, aiming to improve understanding and reduce cognitive biases. However, emotional factors play a critical role in how explanations are perceived and processed. Prior…

Human-Computer Interaction · Computer Science 2025-05-22 Christian Schütze , Birte Richter , Britta Wrede

With the emergence of Artificial Intelligence (AI)-based decision-making, explanations help increase new technology adoption through enhanced trust and reliability. However, our experimental study challenges the notion that every user…

Human-Computer Interaction · Computer Science 2024-05-01 Sabid Bin Habib Pias , Alicia Freel , Timothy Trammel , Taslima Akter , Donald Williamson , Apu Kapadia

In this paper, we introduce and evaluate a tool for researchers and practitioners to assess the actionability of information provided to users to support algorithmic recourse. While there are clear benefits of recourse from the user's…

Human-Computer Interaction · Computer Science 2024-07-16 Ronal Singh , Tim Miller , Liz Sonenberg , Eduardo Velloso , Frank Vetere , Piers Howe , Paul Dourish

With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for explanations is paramount to enhance transparency and trust among non-technical users. Despite the potential shown by Explainable AI (XAI) for…

Human-Computer Interaction · Computer Science 2024-02-05 Aditya Bhattacharya

Explainable AI (XAI) aims to support appropriate human-AI reliance by increasing the interpretability of complex model decisions. Despite the proliferation of proposed methods, there is mixed evidence surrounding the effects of different…

Human-Computer Interaction · Computer Science 2024-10-29 Emma Casolin , Flora D. Salim , Ben Newell

Despite the proliferation of explainable AI (XAI) methods, little is understood about end-users' explainability needs and behaviors around XAI explanations. To address this gap and contribute to understanding how explainability can support…

Human-Computer Interaction · Computer Science 2023-02-20 Sunnie S. Y. Kim , Elizabeth Anne Watkins , Olga Russakovsky , Ruth Fong , Andrés Monroy-Hernández

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…

Artificial Intelligence · Computer Science 2021-02-10 Shane T. Mueller , Elizabeth S. Veinott , Robert R. Hoffman , Gary Klein , Lamia Alam , Tauseef Mamun , William J. Clancey

AI is becoming increasingly common across different domains. However, as sophisticated AI-based systems are often black-boxed, rendering the decision-making logic opaque, users find it challenging to comply with their recommendations.…

Artificial Intelligence · Computer Science 2024-06-19 Niklas Kühl , Christian Meske , Maximilian Nitsche , Jodie Lobana

Explainable Artificial Intelligence (XAI) has recently gained a swell of interest, as many Artificial Intelligence (AI) practitioners and developers are compelled to rationalize how such AI-based systems work. Decades back, most XAI systems…

Artificial Intelligence · Computer Science 2024-03-05 Muhammad Suffian , Muhammad Yaseen Khan , Alessandro Bogliolo

Many ethical frameworks require artificial intelligence (AI) systems to be explainable. Explainable AI (XAI) models are frequently tested for their adequacy in user studies. Since different people may have different explanatory needs, it is…

Artificial Intelligence · Computer Science 2023-10-17 Uwe Peters , Mary Carman