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This study is motivated by two key considerations: the significant benefits mobile applications offer individuals and businesses, and the limited empirical research on usability challenges. To address this gap, we conducted structured…

Human-Computer Interaction · Computer Science 2025-06-03 Pawel Weichbroth

Undeniably, the advent of mobile applications has brought new frontiers to usability engineering. To date, ongoing research has shown significant efforts to adopt and adapt usability principles to the mobile computing environment. One of…

Human-Computer Interaction · Computer Science 2026-04-13 Pawel Weichbroth

Smartphones are now ubiquitous, yet our understanding of user interface factors that maximize mobile user experience (UX), is still limited. This work presents a controlled experiment, which investigated factors that affect the usability…

Human-Computer Interaction · Computer Science 2021-02-05 Lasse Einfeldt , Auriol Degbelo

Nowadays, mobile applications are essential tools for everyday life, providing users with anytime, anywhere access to up-to-date information, communication, and entertainment. Needless to say, hardware limitations and the diverse needs of…

Human-Computer Interaction · Computer Science 2025-09-29 Pawel Weichbroth , Tomasz Szot

Increasing number of cyber-attacks demotivate people to use Information and Communication Technology (ICT) for industrial as well as day to day work. A main reason for the increasing number of cyber-attacks is mistakes that programmers make…

Cryptography and Security · Computer Science 2018-10-12 Chamila Wijayarathna , Nalin Asanka Gamagedara Arachchilage

Failure to consider the characteristics, limitations, and abilities of diverse end-users during mobile apps development may lead to problems for end-users such as accessibility and usability issues. We refer to this class of problems as…

Software Engineering · Computer Science 2022-10-05 Hourieh Khalajzadeh , Mojtaba Shahin , Humphrey O. Obie , Pragya Agrawal , John Grundy

Privacy, security, and accessibility, like ethical concerns in mobile applications (a.k.a. apps), commonly subsumed under non-functional requirements, are generally reported by users through app reviews available in app stores. However,…

Software Engineering · Computer Science 2026-04-21 Aakash Sorathiya , Gouri Ginde

Seniors represent a growing user base for mobile applications; however, many apps fail to adequately address their accessibility challenges and usability preferences. To investigate this issue, we conducted an exploratory focus group study…

Software Engineering · Computer Science 2025-04-18 Shavindra Wickramathilaka , John Grundy , Kashumi Madampe , Omar Haggag

Background: Lack of usability can be a major barrier for the rapid adoption of mobile services. Therefore, the purpose of this paper is to investigate the usability of Mobile Health applications in Bangladesh. Method: We followed a 3-stage…

Human-Computer Interaction · Computer Science 2020-05-05 Muhammad Nazrul Islam , Md. Mahboob Karim , Toki Tahmid Inan , A. K. M. Najmul Islam

Software analytics in augmented reality (AR) is said to have great potential. One reason why this potential is not yet fully exploited may be usability problems of the AR user interfaces. We present an iterative and qualitative usability…

Human-Computer Interaction · Computer Science 2020-08-17 David Baum , Stefan Bechert , Ulrich Eisenecker , Isabelle Meichsner , Richard Müller

Usability issues can hinder the effective use of software. Therefore, various techniques are deployed to diagnose and mitigate them. However, these techniques are costly and time-consuming, particularly in iterative design and development.…

Human-Computer Interaction · Computer Science 2025-04-03 Eduard Kuric , Peter Demcak , Matus Krajcovic , Jan Lang

According to Brooke [1] "Usability does not exist in any absolute sense; it can only be defined with reference to particular contexts." That is, one cannot speak of usability without specifying what that particular usability is…

Human-Computer Interaction · Computer Science 2022-08-11 Maximilian Speicher

Problem: We address the challenge in responsible computing where an exploitable mobile app is misused by one app user (an abuser) against another user or bystander (victim). We introduce the idea of a misuse audit of apps as a way of…

Cryptography and Security · Computer Science 2024-11-11 Vaibhav Garg , Hui Guo , Nirav Ajmeri , Saikath Bhattacharya , Munindar P. Singh

Fairness is one of the socio-technical concerns that must be addressed in software systems. Considering the popularity of mobile software applications (apps) among a wide range of individuals worldwide, mobile apps with unfair behaviors and…

Software Engineering · Computer Science 2024-08-02 Ali Rezaei Nasab , Maedeh Dashti , Mojtaba Shahin , Mansooreh Zahedi , Hourieh Khalajzadeh , Chetan Arora , Peng Liang

The aim of this paper is to review some work conducted in the field of user testing that aims at specifying or clarifying the test procedures and at defining and developing tools to help conduct user tests. The topics that have been…

Human-Computer Interaction · Computer Science 2010-09-30 J. M. Christian Bastien

The demand for quality in mobile applications has increased greatly given users' high reliance on them for daily tasks. Developers work tirelessly to ensure that their applications are both functional and user-friendly. In pursuit of this,…

Software Engineering · Computer Science 2025-05-16 Safwat Ali Khan

Mobile software apps ("apps") are one of the prevailing digital technologies that our modern life heavily depends on. A key issue in the development of apps is how to design gender-inclusive apps. Apps that do not consider gender inclusion,…

Software Engineering · Computer Science 2023-03-20 Mojtaba Shahin , Mansooreh Zahedi , Hourieh Khalajzadeh , Ali Rezaei Nasab

Generative AI systems are transforming content creation, but their usability remains a key challenge. This paper examines usability factors such as user experience, transparency, control, and cognitive load. Common challenges include…

Human-Computer Interaction · Computer Science 2025-02-26 Anna Ravera , Cristina Gena

Mobile apps provide new opportunities to people with disabilities to act independently in the world. Motivated by this trend, researchers have conducted empirical studies by using the inaccessibility issue rate of each page (i.e., screen…

Software Engineering · Computer Science 2022-03-15 Sen Chen , Chunyang Chen , Lingling Fan , Mingming Fan , Xian Zhan , Yang Liu

Due to the frequent encountering of web URLs in various application scenarios (e.g., chatting and email reading), many mobile apps build their in-app browsing interfaces (IABIs) to provide a seamless user experience. Although this achieves…

Cryptography and Security · Computer Science 2022-09-07 Zicheng Zhang , Daoyuan Wu , Lixiang Li , Debin Gao
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