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The boundaries of existing explainable artificial intelligence (XAI) algorithms are confined to problems grounded in technical users' demand for explainability. This research paradigm disproportionately ignores the larger group of…

Artificial Intelligence · Computer Science 2023-01-25 Weina Jin , Jianyu Fan , Diane Gromala , Philippe Pasquier , Xiaoxiao Li , Ghassan Hamarneh

Prior works have shown that the list of apps installed by a user reveal a lot about user interests and behavior. These works rely on the semantics of the installed apps and show that various user traits could be learnt automatically using…

Cryptography and Security · Computer Science 2015-10-30 Jagdish Prasad Achara , Gergely Acs , Claude Castelluccia

With mobile apps rapidly permeating all aspects of daily living with use by all segments of the population, it is crucial to support the evaluation of app usability for specific impaired users to improve app accessibility. In this work, we…

Human-Computer Interaction · Computer Science 2025-03-18 Kenny Tsu Wei Choo , Rajesh Krishna Balan , Youngki Lee

While current Computer Use Agent (CUA) benchmarks measure task completion effectively, they provide limited assessment of enterprise deployment readiness, emphasizing functional correctness over the operational reliability required for…

Software Engineering · Computer Science 2025-11-24 Horia Cristescu , Charles Park , Trong Canh Nguyen , Sergiu Talmacel , Alexandru-Gabriel Ilie , Stefan Adam

Ubiquitous technologies such as mobile software applications (mobile apps) have a tremendous influence on the evolution of the social, cultural, economic, and political facets of life in society. Mobile apps fulfil many practical purposes…

Software Engineering · Computer Science 2020-12-21 Humphrey O. Obie , Waqar Hussain , Xin Xia , John Grundy , Li Li , Burak Turhan , Jon Whittle , Mojtaba Shahin

GUI is a bridge connecting user and application. Existing GUI testing tasks can be categorized into two groups: functionality testing and compatibility testing. While the functionality testing focuses on detecting application runtime bugs,…

Software Engineering · Computer Science 2022-12-29 Jiaming Ye , Mulong Xie , Siyuan Chen , Fuyuan Zhang , Lei Ma , Zhenchang Xing , Jianjun Zhao

The objectives of this study are understanding the requirements of a CSA education app, identifying the limitations of existing apps, and providing a guideline for better app design. An electronic search across three major app stores(Google…

Software Engineering · Computer Science 2022-08-05 Sadia Tasnuva Pritha , Rahnuma Tasnim , Muhammad Ashad Kabir , Sumaiya Amin , Anik Das

Improving the accessibility and automation capabilities of mobile devices can have a significant positive impact on the daily lives of countless users. To stimulate research in this direction, we release a human-annotated dataset with…

Human-Computer Interaction · Computer Science 2022-10-07 Srinivas Sunkara , Maria Wang , Lijuan Liu , Gilles Baechler , Yu-Chung Hsiao , Jindong , Chen , Abhanshu Sharma , James Stout

Previous work has investigated the particularities of security practices within specific user communities defined based on country of origin, age, prior tech abuse, and economic status. Their results highlight that current security…

Cryptography and Security · Computer Science 2023-01-19 Savino Dambra , Leyla Bilge , Platon Kotzias , Yun Shen , Juan Caballero

Programs for complicated engineering and scientific tasks always have to deal with a problem of showing numerous graphical results. The limits of the screen space and often opposite requirements from different users are the cause of the…

Graphics · Computer Science 2007-06-29 Sergey Andreyev

The System Usability Scale (SUS) is a short, survey-based approach used to determine the usability of a system from an end user perspective once a prototype is available for assessment. Individual scores are gathered using a 10-question…

Methodology · Statistics 2021-01-26 Nicholas Clark , Matthew Dabkowski , Patrick Driscoll , Dereck Kennedy , Ian Kloo , Heidy Shi

Evaluation harnesses are software systems that orchestrate model evaluation by managing model invocation, data loading, metric computation, and result reporting. Despite their critical role in machine learning infrastructure, their…

Software Engineering · Computer Science 2026-05-26 Zhimin Zhao , Zehao Wang , Abdul Ali Bangash , Bram Adams , Ahmed E. Hassan

Analysis is a key part of usability testing where UX practitioners seek to identify usability problems and generate redesign suggestions. Although previous research reported how analysis was conducted, the findings were typically focused on…

Human-Computer Interaction · Computer Science 2022-04-07 Emily Kuang , Xiaofu Jin , Mingming Fan

In todays digital landscape, end-user feedback plays a crucial role in the evolution of software applications, particularly in addressing issues that hinder user experience. While much research has focused on high-rated applications,…

Software Engineering · Computer Science 2026-01-07 Nek Dil Khan , Javed Ali Khan , Darvesh Khan , Jianqiang Li , Mumrez Khan , Shah Fahad Khan

Scalable user- and application-aware resource allocation for heterogeneous applications sharing an enterprise network is still an unresolved problem. The main challenges are: (i) How to define user- and application-aware shares of…

Networking and Internet Architecture · Computer Science 2020-02-27 Christian Sieber , Susanna Schwarzmann , Andreas Blenk , Thomas Zinner , Wolfgang Kellerer

Computer-use agents have rapidly improved on real-world tasks such as web navigation, desktop automation, and software interaction, in some cases surpassing human performance. Yet even when the task and model are unchanged, an agent that…

Artificial Intelligence · Computer Science 2026-04-21 Gonzalo Gonzalez-Pumariega , Saaket Agashe , Jiachen Yang , Ang Li , Xin Eric Wang

The field of user experience (UX) based on the design philosophy of "user-centered design" is moving towards the intelligence era. Still, the existing UX paradigm mainly aims at non-intelligent systems and lacks a systematic approach to UX…

Human-Computer Interaction · Computer Science 2023-03-27 Wei Xu

Many small to large organizations have adopted the Microservices Architecture (MSA) style to develop and deliver their core businesses. Despite the popularity of MSA in the software industry, there is a limited evidence-based and thorough…

Software Engineering · Computer Science 2026-02-20 Muhammad Waseem , Peng Liang , Aakash Ahmad , Arif Ali Khan , Mojtaba Shahin , Pekka Abrahamsson , Ali Rezaei Nasab , Tommi Mikkonen

Factors such as app stores or platform choices heavily affect functional and non-functional mobile app requirements. We surveyed 45 companies and interviewed ten experts to explore how factors that impact mobile app requirements are…

Software Engineering · Computer Science 2020-02-21 Nitish Patkar , Mohammad Ghafari , Oscar Nierstrasz , Sofija Hotomski

Game development has become an extremely competitive multi-billion-dollar industry. Many games fail even after years of development efforts because of game-breaking bugs that disrupt the game-play and ruin the player experience. The goal of…

Software Engineering · Computer Science 2023-11-29 Nigar Azhar Butt , Salman Sherin , Muhammad Uzair Khan , Atif Aftab Jilani , Muhammad Zohaib Iqbal
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