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Many software systems fail to meet the needs of the diverse end-users in society and are prone to pose problems, such as accessibility and usability issues. Some of these problems (partially) stem from the failure to consider the…

Software Engineering · Computer Science 2022-01-19 Hourieh Khalajzadeh , Mojtaba Shahin , Humphrey O. Obie , John Grundy

Increasing rate of progress in hardware and artificial intelligence (AI) solutions is enabling a range of software systems to be deployed closer to their users, increasing application of edge software system paradigms. Edge systems support…

Software Engineering · Computer Science 2024-06-14 Kevin Pitstick , Marc Novakouski , Grace A. Lewis , Ipek Ozkaya

Human error remains a dominant risk driver in safety-critical sectors such as nuclear power, aviation, and healthcare, where seemingly minor mistakes can cascade into catastrophic outcomes. Although decades of research have produced a rich…

Human-Computer Interaction · Computer Science 2025-07-02 Xingyu Xiao , Hongxu Zhu , Jingang Liang , Jiejuan Tong , Haitao Wang

Human-centricity is the core value behind the evolution of manufacturing towards Industry 5.0. Nevertheless, there is a lack of architecture that considers safety, trustworthiness, and human-centricity at its core. Therefore, we propose an…

In this paper, we present our vision of the integration of human factors engineering into the software development process. The aim of this approach is to improve the quality of software and to deal with human errors in a systematic way.

Software Engineering · Computer Science 2015-03-13 Maria Spichkova , Huai Liu , Mohsen Laali , Heinz W. Schmidt

The purpose of requirements engineering (RE) is to make sure that the expectations and needs of the stakeholders of a software system are met. Emotional needs can be captured as emotional requirements that represent how the end user should…

Software Engineering · Computer Science 2023-05-26 Tahira Iqbal , Hina Anwar , Syazwanie Filzah , Mohammad Gharib , Kerli Moose , Kuldar Taveter

As the deployment of artificial intelligence (AI) is changing many fields and industries, there are concerns about AI systems making decisions and recommendations without adequately considering various ethical aspects, such as…

Computers and Society · Computer Science 2023-10-02 Conrad Sanderson , Qinghua Lu , David Douglas , Xiwei Xu , Liming Zhu , Jon Whittle

Human values (e.g., pleasure, privacy, and social justice) are what a person or a society considers important. The inability to address them in software-intensive systems can result in numerous undesired consequences (e.g., financial…

Software Engineering · Computer Science 2022-07-27 Mojtaba Shahin , Waqar Hussain , Arif Nurwidyantoro , Harsha Perera , Rifat Shams , John Grundy , Jon Whittle

Rescue stations around the world receive millions of emergency rescue calls each year, most of which are due to health complications. Due to the high frequency and necessity of rescue services, there is always an increasing demand for…

Logic · Mathematics 2024-08-08 Abu Shad Ahammed , Roman Obermaisser

Requirements Engineering (RE) requires the collaboration of various roles in SE, such as requirements engineers, stakeholders and other developers, and it is thus a highly human dependent process in software engineering (SE). Identifying…

Software Engineering · Computer Science 2021-09-17 Dulaji Hidellaarachchi , John Grundy , Rashina Hoda , Kashumi Madampe

In this position paper, we elaborate on the possibilities and needs to integrate Design Thinking into Requirements Engineering. We draw from our research and project experiences to compare what is understood as Design Thinking and…

Software Engineering · Computer Science 2019-12-03 Jennifer Hehn , Daniel Mendez , Falk Uebernickel , Walter Brenner , Manfred Broy

Context: Responsibility gaps, long-recognized challenges in socio-technical systems where accountability becomes diffuse or ambiguous, have become increasingly pronounced in GenAI-enabled software. The generative and adaptive nature…

Software Engineering · Computer Science 2025-11-18 Zhenyu Mao , Jacky Keung , Yicheng Sun , Yifei Wang , Shuo Liu , Jialong Li

As testified by new regulations like the European AI act, the worries about the societal impact of (autonomous) software technologies are becoming of public concern. Social and human values, besides the traditional software behaviour and…

Software Engineering · Computer Science 2024-06-14 Martina De Sanctis , Paola Inverardi , Patrizio Pelliccione

The ability to capture different levels of abstraction in a system model is especially important for remote integration, testing/verification, and manufacturing of cyber-physical systems (CPSs). However, the complexity of modelling and…

Software Engineering · Computer Science 2016-01-26 Maria Spichkova , Anna Zamansky , Eitan Farchi

Requirements Engineering (RE) is the discipline for identifying, analyzing, as well as ensuring the implementation and delivery of user, technical, and societal requirements. Recently reported issues concerning the acceptance of Artificial…

Artificial Intelligence · Computer Science 2023-02-22 Walid Maalej , Yen Dieu Pham , Larissa Chazette

Model-based engineering promises to boost productivity and quality of complex systems development. In the context of safety-critical systems, a traditionally highly regulated and conservative domain, the use of models gained importance in…

Software Engineering · Computer Science 2021-06-07 Marc Zeller , Daniel Ratiu , Kai Hoefig

Novel data sensing and AI technologies are finding practical use in the analysis of crisis resilience, revealing the need to consider how responsible artificial intelligence (AI) practices can mitigate harmful outcomes and protect…

Social and Information Networks · Computer Science 2022-09-09 Cheng-Chun Lee , Tina Comes , Megan Finn , Ali Mostafavi

[Context] Engineering Artificial Intelligence (AI) software is a relatively new area with many challenges, unknowns, and limited proven best practices. Big companies such as Google, Microsoft, and Apple have provided a suite of recent…

Software Engineering · Computer Science 2023-01-26 Khlood Ahmad , Mohamed Abdelrazek , Chetan Arora , Muneera Bano , John Grundy

Lifeline infrastructure underpins the continuity of daily life, yet conventional criticality assessments remain largely asset-centric, inferring importance from physical capacity or network topology rather than actual behavioral reliance.…

Computers and Society · Computer Science 2025-12-19 Junwei Ma , Bo Li , Xiangpeng Li , Chenyue Liu , Ali Mostafavi

Humans are considered as integral components of Human-Robot Collaboration (HRC) systems, not only as object (e.g. in health care), but also as operators and service providers in manufacturing. Sophisticated and complex tasks are to be…

Robotics · Computer Science 2020-03-24 Kamil Skarzynski , Marcin Stepniak , Waldemar Bartyna , Stanislaw Ambroszkiewicz