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Training task-oriented dialogue systems typically requires turn-level annotations for interacting with their APIs: e.g. a dialogue state and the system actions taken at each step. These annotations can be costly to produce, error-prone, and…

Computation and Language · Computer Science 2024-10-17 Brendan King , Jeffrey Flanigan

We describe a system for building task-oriented dialogue systems combining the in-context learning abilities of large language models (LLMs) with the deterministic execution of business logic. LLMs are used to translate between the surface…

Computation and Language · Computer Science 2024-02-20 Tom Bocklisch , Thomas Werkmeister , Daksh Varshneya , Alan Nichol

Task oriented dialogue (TOD) requires the complex interleaving of a number of individually controllable components with strong guarantees for explainability and verifiability. This has made it difficult to adopt the multi-turn multi-domain…

Computation and Language · Computer Science 2020-10-07 Oluwatobi O. Olabiyi , Prarthana Bhattarai , C. Bayan Bruss , Zachary Kulis

Task-oriented dialogue research has mainly focused on a few popular languages like English and Chinese, due to the high dataset creation cost for a new language. To reduce the cost, we apply manual editing to automatically translated data.…

Task-oriented dialogue (ToD) benchmarks provide an important avenue to measure progress and develop better conversational agents. However, existing datasets for end-to-end ToD modeling are limited to a single language, hindering the…

Computation and Language · Computer Science 2021-06-08 Zhaojiang Lin , Andrea Madotto , Genta Indra Winata , Peng Xu , Feijun Jiang , Yuxiang Hu , Chen Shi , Pascale Fung

In current text-based task-oriented dialogue (TOD) systems, user emotion detection (ED) is often overlooked or is typically treated as a separate and independent task, requiring additional training. In contrast, our work demonstrates that…

Computation and Language · Computer Science 2024-07-01 Armand Stricker , Patrick Paroubek

Integrated control of wheelchairs and wheelchair-mounted robotic arms (WMRAs) has strong potential to increase independence for users with severe motor limitations, yet existing interfaces often lack the flexibility needed for intuitive…

Robotics · Computer Science 2026-04-17 Guangping Liu , Nicholas Hawkins , Billy Madden , Tipu Sultan , Flavio Esposito , Madi Babaiasl

Currently, human-bot symbiosis dialog systems, e.g., pre- and after-sales in E-commerce, are ubiquitous, and the dialog routing component is essential to improve the overall efficiency, reduce human resource cost, and enhance user…

Computation and Language · Computer Science 2023-04-10 Ziming Huang , Zhuoxuan Jiang , Ke Wang , Juntao Li , Shanshan Feng , Xian-Ling Mao

Recently, the development of large language models (LLMs) has been significantly enhanced the question answering and dialogue generation, and makes them become increasingly popular in current practical scenarios. While unlike the general…

Computation and Language · Computer Science 2023-09-19 Zhiyuan Hu , Yue Feng , Yang Deng , Zekun Li , See-Kiong Ng , Anh Tuan Luu , Bryan Hooi

Pre-trained language models have been recently shown to benefit task-oriented dialogue (TOD) systems. Despite their success, existing methods often formulate this task as a cascaded generation problem which can lead to error accumulation…

Computation and Language · Computer Science 2022-03-02 Yixuan Su , Lei Shu , Elman Mansimov , Arshit Gupta , Deng Cai , Yi-An Lai , Yi Zhang

Development of multimodal interactive systems is hindered by the lack of rich, multimodal (text, images) conversational data, which is needed in large quantities for LLMs. Previous approaches augment textual dialogues with retrieved images,…

Computation and Language · Computer Science 2024-10-04 Hossein Aboutalebi , Hwanjun Song , Yusheng Xie , Arshit Gupta , Justin Sun , Hang Su , Igor Shalyminov , Nikolaos Pappas , Siffi Singh , Saab Mansour

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…

Computation and Language · Computer Science 2024-05-24 Shivani Kumar , Sumit Bhatia , Milan Aggarwal , Tanmoy Chakraborty

Human-robot interaction is increasingly moving toward multi-robot, socially grounded environments. Existing systems struggle to integrate multimodal perception, embodied expression, and coordinated decision-making in a unified framework.…

Robotics · Computer Science 2026-03-25 Shaid Hasan , Breenice Lee , Sujan Sarker , Tariq Iqbal

Web agents--autonomous systems that navigate and execute tasks on the web on behalf of users--have the potential to transform how people interact with the digital world. However, the most capable web agents today rely on proprietary models…

Despite widespread interests in reinforcement-learning for task-oriented dialogue systems, several obstacles can frustrate research and development progress. First, reinforcement learners typically require interaction with the environment,…

Machine Learning · Computer Science 2017-11-15 Xiujun Li , Zachary C. Lipton , Bhuwan Dhingra , Lihong Li , Jianfeng Gao , Yun-Nung Chen

Domain specific chatbot applications often involve multi step interactions, such as refining search filters, selecting multiple items, or performing comparisons. Traditional graphical user interfaces (GUIs) handle these workflows by…

Human-Computer Interaction · Computer Science 2025-07-03 Sanjay Krishna Anbalagan , Xinrui Nie , Umesh Mohan , Vijay Kumar Kanamarlapudi , Anughna Kommalapati , Xiaodan Zhao

We introduce TacoBot, a user-centered task-oriented digital assistant designed to guide users through complex real-world tasks with multiple steps. Covering a wide range of cooking and how-to tasks, we aim to deliver a collaborative and…

Computation and Language · Computer Science 2023-08-01 Lingbo Mo , Shijie Chen , Ziru Chen , Xiang Deng , Ashley Lewis , Sunit Singh , Samuel Stevens , Chang-You Tai , Zhen Wang , Xiang Yue , Tianshu Zhang , Yu Su , Huan Sun

The performance of a task-completion dialogue agent usually affects the user experience: when the conversation system yields an unreasonable response, users may feel dissatisfied. Besides, early termination often occurs in disappointing…

Human-Computer Interaction · Computer Science 2021-10-06 Rui Zhang , Kai Yin , Li Li

This paper presents our task-oriented dialog system UBAR which models task-oriented dialogs on a dialog session level. Specifically, UBAR is acquired by fine-tuning the large pre-trained unidirectional language model GPT-2 on the sequence…

Computation and Language · Computer Science 2021-03-19 Yunyi Yang , Yunhao Li , Xiaojun Quan

Embodied agents need to be able to interact in natural language understanding task descriptions and asking appropriate follow up questions to obtain necessary information to be effective at successfully accomplishing tasks for a wide range…

Computation and Language · Computer Science 2022-09-28 Spandana Gella , Aishwarya Padmakumar , Patrick Lange , Dilek Hakkani-Tur
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