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Although remote working is increasingly adopted during the pandemic, many are concerned by the low-efficiency in the remote working. Missing in text-based communication are non-verbal cues such as facial expressions and body language, which…

Computers and Society · Computer Science 2024-04-17 Yuhang Zhou , Xuan Lu , Ge Gao , Qiaozhu Mei , Wei Ai

Emoji is becoming a ubiquitous language and gaining worldwide popularity in recent years including the field of software engineering (SE). As nonverbal cues, emojis are widely used in user understanding tasks such as sentiment analysis, but…

Computers and Society · Computer Science 2018-12-13 Xuan Lu , Yanbin Cao , Zhenpeng Chen , Xuanzhe Liu

Open source software development has become more social and collaborative, evident GitHub. Since 2016, GitHub started to support more informal methods such as emoji reactions, with the goal to reduce commenting noise when reviewing any code…

Software Engineering · Computer Science 2023-07-17 Dong Wang , Tao Xiao , Teyon Son , Raula Gaikovina Kula , Takashi Ishio , Yasutaka Kamei , Kenichi Matsumoto

Recently, GitHub introduced a new social feature, named reactions, which are "pictorial characters" similar to emoji symbols widely used nowadays in text-based communications. Particularly, GitHub users can use a pre-defined set of such…

Software Engineering · Computer Science 2019-10-02 Hudson Borges , Rodrigo Brito , Marco Tulio Valente

Emotions at work have long been identified as critical signals of work motivations, status, and attitudes, and as predictors of various work-related outcomes. When more and more employees work remotely, these emotional signals of workers…

Machine Learning · Computer Science 2022-01-28 Xuan Lu , Wei Ai , Zhenpeng Chen , Yanbin Cao , Qiaozhu Mei

Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on…

Software Engineering · Computer Science 2023-11-09 Amirali Sajadi , Kostadin Damevski , Preetha Chatterjee

We present a computational approach for estimating emotion contagion on social media networks. Built on a foundation of psychology literature, our approach estimates the degree to which the perceivers' emotional states (positive or…

Social and Information Networks · Computer Science 2022-07-18 Trisha Mittal , Puneet Mathur , Rohan Chandra , Apurva Bhatt , Vikram Gupta , Debdoot Mukherjee , Aniket Bera , Dinesh Manocha

Background: Using sentiment analysis to study software developers' behavior comes with challenges such as the presence of a large amount of technical discussion unlikely to express any positive or negative sentiment. However, emoticons…

Software Engineering · Computer Science 2018-10-10 Maëlick Claes , Mika Mäntylä , Umar Farooq

Context: Open source software development has become more social and collaborative, especially with the rise of social coding platforms like GitHub. Since 2016, GitHub started to support more informal methods such as emoji reactions, with…

Software Engineering · Computer Science 2021-08-19 Teyon Son , Tao Xiao , Dong Wang , Raula Gaikovina Kula , Takashi Ishio , Kenichi Matsumoto

Communication is a crucial social factor in the success of software projects, as positively or negatively perceived statements can influence how recipients feel and affect team collaboration through emotional contagion. Whether a developer…

Software Engineering · Computer Science 2026-03-12 Martin Obaidi , Marc Herrmann , Jendrik Martensen , Jil Klünder , Kurt Schneider

In this paper, we present an analysis of more than 500K comments from open-source repositories of software systems. Our aim is to empirically determine how developers interact with each other under certain psychological conditions generated…

Software Engineering · Computer Science 2018-03-20 Giuseppe Destefanis , Marco Ortu , Steve Counsell , Stephen Swift , Roberto Tonelli , Michele Marchesi

Collaborative software development happens in teams, that cooperate on shared artefacts, and discuss development on online platforms. Due to the complexity of development and the variety of teams, software components often act as effective…

Software Engineering · Computer Science 2024-05-28 Tien Rahayu Tulili , Ayushi Rastogi , Andrea Capiluppi

The availability of open-source projects facilitates developers to contribute and collaborate on a wide range of projects. As a result, the developer community contributing to such open-source projects is also increasing. Many of the…

Software Engineering · Computer Science 2021-03-02 Akhila Sri Manasa Venigalla , Sridhar Chimalakonda

Recent works have proposed that software developers' positive emotion has a positive impact on software developers' productivity. In this paper we investigate two data sources: developers chat messages (from Slack and Hipchat) and source…

Software Engineering · Computer Science 2020-04-22 Miikka Kuutila , Mika Mäntylä , Maëlick Claes

We study how bots contribute to open-source discussions in the Ethereum ecosystem and whether they influence developers' emotional tone. Our dataset covers 36,875 accounts across ten repositories with 105 validated bots (0.28%). Human…

Software Engineering · Computer Science 2026-03-26 Matteo Vaccargiu , Riccardo Lai , Maria Ilaria Lunesu , Andrea Pinna , Giuseppe Destefanis

Emojis, as a new way of conveying nonverbal cues, are widely adopted in computer-mediated communications. In this paper, first from a message sender perspective, we focus on people's motives in using four types of emojis -- positive,…

Computation and Language · Computer Science 2017-03-09 Tianran Hu , Han Guo , Hao Sun , Thuy-vy Thi Nguyen , Jiebo Luo

Sentiment analysis has various application scenarios in software engineering (SE), such as detecting developers' emotions in commit messages and identifying their opinions on Q&A forums. However, commonly used out-of-the-box sentiment…

Software Engineering · Computer Science 2019-07-05 Zhenpeng Chen , Yanbin Cao , Xuan Lu , Qiaozhu Mei , Xuanzhe Liu

Emojis are widely used in online financial communication, but it is unclear whether they provide transferable sentiment signals across languages, platforms, and asset communities. This study examines the extent to which emoji usage,…

Computation and Language · Computer Science 2026-05-12 Ahmed Mahrous , Roberto Di Pietro

Emoji reactions are a frequently used feature of messaging platforms, yet their communicative role remains understudied. Prior work on emojis has focused predominantly on in-text usage, showing that emojis embedded in messages tend to…

Human-Computer Interaction · Computer Science 2025-12-22 Serena Tardelli , Lorenzo Alvisi , Lorenzo Cima , Stefano Cresci , Maurizio Tesconi

Social media are used as main discussion channels by millions of individuals every day. The content individuals produce in daily social-media-based micro-communications, and the emotions therein expressed, may impact the emotional states of…

Social and Information Networks · Computer Science 2017-03-07 Emilio Ferrara , Zeyao Yang
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