Related papers: Understanding, Challenging, and Demystifying Perce…
Responsible AI (RAI) content work, such as annotation, moderation, or red teaming for AI safety, often exposes crowd workers to potentially harmful content. While prior work has underscored the importance of communicating well-being risk to…
Enterprise LLM agents can dramatically improve workplace productivity, but their core capability, retrieving and using internal context to act on a user's behalf, also creates new risks for sensitive information leakage. We introduce…
Digital collaborative platforms have become crucial venues of career advancement and individual success in many creative fields, from engineering to the arts. Indirect gender discrimination is a key component to gendered disadvantage on…
In this paper we investigate what folk models of misinformation exist through semi-structured interviews with a sample of 235 social media users. Work on social media misinformation does not investigate how ordinary users - the target of…
Financial instability has become a significant issue in today's society. While research typically focuses on financial aspects, there is a tendency to overlook time-related aspects of unstable work schedules. The inability to rely on…
Though significant efforts such as removing false claims and promoting reliable sources have been increased to combat COVID-19 "misinfodemic", it remains an unsolved societal challenge if lacking a proper understanding of susceptible online…
In recent years, concerns have increased over the lack of contributor diversity in open source software (OSS), despite its status as a paragon of open collaboration. OSS is an important form of digital infrastructure and part of a career…
This short article introduces the concept of political vulnerability for social media researchers. How are traditional notions of harm challenged by research subjects in politically vulnerable communities? Through a selection of case…
Online dating and hookup platforms have fundamentally changed people's day-to-day practices of sex and love-but exist in tension with older social and medicolegal norms. This is particularly the case for people with HIV, who are frequently…
One of the most critical security protocol problems for humans is when you are betraying a trust, perhaps for some higher purpose, and the world can turn against you if you're caught. In this short paper, we report on efforts to enable…
Modern Large Language Models (LLMs) have recently attracted much attention for their ability to simulate human behavior and generate text that reflects personas and demographic groups. While these capabilities can open up a multitude of…
Fads, product adoption, mobs, rumors, memes, and emergent norms are diverse social contagions that have been modeled as network cascades. Empirical study of these cascades is vulnerable to what we describe as the "opacity problem": the…
This paper argues that traditional and mainstream mythologies, which have been continually told within the Information Technology domain among designers and advocators of conceptual modelling since the 1960s in different fields of computing…
In this paper, we propose three generic models of capacitated coverage and, more generally, submodular maximization to study task-worker assignment problems that arise in a wide range of gig economy platforms. Our models incorporate the…
Online labor markets give people in poor countries direct access to buyers in rich countries. Economic theory and empirical evidence strongly suggest that this kind of access improves human welfare. However, critics claim that abuses are…
Cloud computing is revolutionising the way software services are procured and used by Government organizations and SMEs. Quantitative risk assessment of Cloud services is complex and undermined by specific security concerns regarding data…
The COVID-19 pandemic has reshaped the way people work, normalizing the practice of working from home. However, work from home (WFH) can cause a blurring of personal and professional boundaries, surfacing new privacy issues, especially when…
The study examines the essential features of the so-called platform-based work, which is rapidly evolving into a major, potentially game-changing force in the labor market. From low-skilled, low-paid services (such as passenger transport)…
Since 2016, the amount of academic research with the keyword "misinformation" has more than doubled [2]. This research often focuses on article headlines shown in artificial testing environments, yet misinformation largely spreads through…
The tech industry's shifting landscape and the growing precarity of its labor force have spurred unionization efforts among tech workers. These workers turn to collective action to improve their working conditions and to protest unethical…