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The availability of Large Language Models (LLMs) has led to a new generation of powerful chatbots that can be developed at relatively low cost. As companies deploy these tools, security challenges need to be addressed to prevent financial…

Cryptography and Security · Computer Science 2026-01-12 Ahmad Alobaid , Martí Jordà Roca , Carlos Castillo , Joan Vendrell

Conversational scams, such as romance and investment scams, are emerging as a major form of online fraud. Unlike one-shot scam lures such as fake lottery or unpaid toll messages, they unfold through multi-turn conversations in which…

Computation and Language · Computer Science 2026-05-13 Weixiang Sun , Shang Ma , Yiyang Li , Tianyi Ma , Zehong Wang , Colby Nelson , Xusheng Xiao , Yanfang Ye

Social media platforms have become the hubs for various user interactions covering a wide range of needs, including technical support and services related to brands, products, or user accounts. Unfortunately, there has been a recent surge…

Cryptography and Security · Computer Science 2024-12-20 Bhupendra Acharya , Dominik Sautter , Muhammad Saad , Thorsten Holz

The emergence of Large Language Models (LLMs), including ChatGPT, is having a significant impact on a wide range of fields. While LLMs have been extensively researched for tasks such as code generation and text synthesis, their application…

Cryptography and Security · Computer Science 2025-02-17 Takashi Koide , Naoki Fukushi , Hiroki Nakano , Daiki Chiba

Recent progress in artificial intelligence (AI), particularly in the domain of large language models (LLMs), has resulted in powerful and versatile dual-use systems. This intelligence can be put towards a wide variety of beneficial tasks,…

Computers and Society · Computer Science 2023-12-25 Julian Hazell

The widespread use of Large Language Model (LLM)-based conversational agents (CAs), especially in high-stakes domains, raises many privacy concerns. Building ethical LLM-based CAs that respect user privacy requires an in-depth understanding…

Human-Computer Interaction · Computer Science 2024-04-03 Zhiping Zhang , Michelle Jia , Hao-Ping Lee , Bingsheng Yao , Sauvik Das , Ada Lerner , Dakuo Wang , Tianshi Li

LLM-based chatbot agents increasingly process user requests by combining natural-language reasoning with external tools such as web browsing. These capabilities improve usability, but they also create attack surfaces when untrusted external…

Cryptography and Security · Computer Science 2026-05-19 Hongjang Yang , Hyunsik Na , Daeseon Choi

Despite living in the era of the internet, phone-based scams remain one of the most prevalent forms of scams. These scams aim to exploit victims for financial gain, causing both monetary losses and psychological distress. While governments,…

Human-Computer Interaction · Computer Science 2025-02-07 Zitong Shen , Sineng Yan , Youqian Zhang , Xiapu Luo , Grace Ngai , Eugene Yujun Fu

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

Human-Computer Interaction · Computer Science 2025-05-12 Inhwa Song , Sachin R. Pendse , Neha Kumar , Munmun De Choudhury

Recent advances in the field of large language models (LLMs), particularly the ChatGPT family, have given rise to a powerful and versatile machine interlocutor, packed with knowledge and challenging our understanding of learning. This…

Computation and Language · Computer Science 2024-06-06 Wail Zellagui , Abdessamad Imine , Yamina Tadjeddine

With the ever growing networking capabilities and services offered to users, attack surfaces have been increasing exponentially, additionally, the intricacy of network architectures has increased the complexity of cyber-defenses, to this…

Cryptography and Security · Computer Science 2019-03-22 Xavier Bellekens , Gayan Jayasekara , Hanan Hindy , Miroslav Bures , David Brosset , Christos Tachtatzis , Robert Atkinson

Online scams often unfold gradually through interaction, yet existing detection systems predominantly rely on snapshot-based signals and interruptive warnings, revealing two research gaps in the lack of signals that represent scam risk…

Human-Computer Interaction · Computer Science 2026-04-28 Zhenyu Mao , Jacky Keung , Xiangyu Li , Yicheng Sun , Kehui Chen , Jingyu Zhang , Jialong Li

In recent years, significant concern has emerged regarding the potential threat that Large Language Models (LLMs) pose to democratic societies through their persuasive capabilities. We expand upon existing research by conducting two survey…

Computation and Language · Computer Science 2025-05-02 Zhongren Chen , Joshua Kalla , Quan Le , Shinpei Nakamura-Sakai , Jasjeet Sekhon , Ruixiao Wang

Large Language Models (LLMs) have revolutionized Artificial Intelligence (AI) services due to their exceptional proficiency in understanding and generating human-like text. LLM chatbots, in particular, have seen widespread adoption,…

Cryptography and Security · Computer Science 2024-02-14 Gelei Deng , Yi Liu , Yuekang Li , Kailong Wang , Ying Zhang , Zefeng Li , Haoyu Wang , Tianwei Zhang , Yang Liu

Large Language Models (LLMs) increasingly mediate our social, cultural, and political interactions. While they can simulate some aspects of human behavior and decision-making, it is still underexplored whether repeated interactions with…

Social and Information Networks · Computer Science 2026-03-02 Farnoosh Hashemi , Michael W. Macy

Large language model (LLM)-based agents combine LLMs with external tools to automate tasks such as scheduling meetings, managing documents, or booking travel. While these integrations unlock powerful capabilities, they also create new and…

Cryptography and Security · Computer Science 2026-04-22 Jonathan Evertz , Merlin Chlosta , Lea Schönherr , Thorsten Eisenhofer

Large language models LLMs like ChatGPT have reached the 100 Mio user barrier in record time and might increasingly enter all areas of our life leading to a diverse set of interactions between those Artificial Intelligence models and…

Computation and Language · Computer Science 2024-11-25 Johannes Schneider , Steffi Haag , Leona Chandra Kruse

Most traditional AI safety research has approached AI models as machines and centered on algorithm-focused attacks developed by security experts. As large language models (LLMs) become increasingly common and competent, non-expert users can…

Computation and Language · Computer Science 2024-01-25 Yi Zeng , Hongpeng Lin , Jingwen Zhang , Diyi Yang , Ruoxi Jia , Weiyan Shi

Users increasingly query LLM-enabled web chatbots for help with scam defense. The Consumer Financial Protection Bureau's complaints database is a rich data source for evaluating LLM performance on user scam queries, but currently the corpus…

Cryptography and Security · Computer Science 2024-12-13 Isha Chadalavada , Tianhui Huang , Jessica Staddon

In technical support scams, cybercriminals attempt to convince users that their machines are infected with malware and are in need of their technical support. In this process, the victims are asked to provide scammers with remote access to…

Cryptography and Security · Computer Science 2017-03-21 Najmeh Miramirkhani , Oleksii Starov , Nick Nikiforakis