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Effective personalized question answering (PQA) in language models requires grounding responses in the user's underlying intent, where intent refers to the implicit ``why'' behind a query beyond its explicit wording. However, existing…

Computation and Language · Computer Science 2026-05-14 Maryam Amirizaniani , Benjamin Charles Germain Lee , Jevin West , Nicholas Weber

Enhancing Language Models' (LMs) ability to understand purchase intentions in E-commerce scenarios is crucial for their effective assistance in various downstream tasks. However, previous approaches that distill intentions from LMs often…

While LLMs have demonstrated remarkable potential in Question Answering (QA), evaluating personalization remains a critical bottleneck. Existing paradigms predominantly rely on lexical-level similarity or manual heuristics, often lacking…

Computation and Language · Computer Science 2026-04-17 Hang Su , Zequn Liu , Chen Hu , Xuesong Lu , Yingce Xia , Zhen Liu

Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in…

Information Retrieval · Computer Science 2020-02-06 Liu Yang , Minghui Qiu , Chen Qu , Cen Chen , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Haiqing Chen

Personalization in Information Retrieval is a topic studied for a long time. Nevertheless, there is still a lack of high-quality, real-world datasets to conduct large-scale experiments and evaluate models for personalized search. This paper…

Information Retrieval · Computer Science 2024-03-18 Pranav Kasela , Marco Braga , Gabriella Pasi , Raffaele Perego

Intent, a critical cognitive notion and mental state, is ubiquitous in human communication and problem-solving. Accurately understanding the underlying intent behind questions is imperative to reasoning towards correct answers. However,…

Computation and Language · Computer Science 2026-04-17 Yuwei Yin , Giuseppe Carenini

Recently, Product Question Answering (PQA) on E-Commerce platforms has attracted increasing attention as it can act as an intelligent online shopping assistant and improve the customer shopping experience. Its key function, automatic answer…

Computation and Language · Computer Science 2021-12-28 Yang Deng , Yaliang Li , Wenxuan Zhang , Bolin Ding , Wai Lam

Personalization is essential for question answering systems that are user-centric. Despite its importance, personalization in answer generation has been relatively underexplored. This is mainly due to lack of resources for training and…

Computation and Language · Computer Science 2025-09-23 Alireza Salemi , Hamed Zamani

Personalized text-to-image generation lets users fine-tune diffusion models into repositories of concept-specific checkpoints, but serving these repositories efficiently is difficult for two reasons: natural-language requests are often…

Artificial Intelligence · Computer Science 2026-03-25 Qirui Wang , Qi Guo , Yiding Sun , Junkai Yang , Dongxu Zhang , Shanmin Pang , Qing Guo

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

Understanding and modeling buyer intent is a foundational challenge in optimizing search query reformulation within the dynamic landscape of e-commerce search systems. This work introduces a robust data pipeline designed to mine and analyze…

Information Retrieval · Computer Science 2025-07-31 Jayanth Yetukuri , Ishita Khan

Semantic Question Answering (SQA) systems automatically interpret user questions expressed in a natural language in terms of semantic queries. This process involves uncertainty, such that the resulting queries do not always accurately match…

Information Retrieval · Computer Science 2020-06-26 Hamid Zafar , Mohnish Dubey , Jens Lehmann , Elena Demidova

Personalization is becoming indispensable for LLMs to align with individual user preferences and needs. Yet current approaches are often computationally expensive, data-intensive, susceptible to catastrophic forgetting, and prone to…

Computation and Language · Computer Science 2025-12-16 Baixiang Huang , Limeng Cui , Jiapeng Liu , Haoran Wang , Jiawei Xu , Zhuiyue Tan , Yutong Chen , Chen Luo , Yi Liu , Kai Shu

Understanding human intent is a complex, high-level task for large language models (LLMs), requiring analytical reasoning, contextual interpretation, dynamic information aggregation, and decision-making under uncertainty. Real-world public…

Computation and Language · Computer Science 2025-10-21 Xiaozhe Li , TianYi Lyu , Siyi Yang , Yuxi Gong , Yizhao Yang , Jinxuan Huang , Ligao Zhang , Zhuoyi Huang , Qingwen Liu

User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…

Information Retrieval · Computer Science 2020-07-09 Ali Ahmadvand

Intent detection with semantically similar fine-grained intents is a challenging task. To address it, we reformulate intent detection as a question-answering retrieval task by treating utterances and intent names as questions and answers.…

Computation and Language · Computer Science 2023-03-22 Asaf Yehudai , Matan Vetzler , Yosi Mass , Koren Lazar , Doron Cohen , Boaz Carmeli

The rapid evolution of LLMs represents an impactful paradigm shift in digital interaction and content engagement. While they encode vast amounts of human-generated knowledge and excel in processing diverse data types, they often face the…

Human-Computer Interaction · Computer Science 2024-11-20 Anna Bodonhelyi , Efe Bozkir , Shuo Yang , Enkelejda Kasneci , Gjergji Kasneci

If 100 people issue the same search query, they may have 100 different goals. While existing work on user-centric AI evaluation highlights the importance of aligning systems with fine-grained user intents, current search evaluation methods…

Human-Computer Interaction · Computer Science 2025-09-24 Yoonseo Choi , Eunhye Kim , Hyunwoo Kim , Donghyun Park , Honggu Lee , Jinyoung Kim , Juho Kim

Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited…

Information Retrieval · Computer Science 2019-01-14 Chen Qu , Liu Yang , Bruce Croft , Yongfeng Zhang , Johanne R. Trippas , Minghui Qiu

Complex scientific questions often entail multiple intents, such as identifying gene mutations and linking them to related diseases. These tasks require evidence from diverse sources and multi-hop reasoning, while conventional…

Artificial Intelligence · Computer Science 2025-11-21 Zhiyuan Li , Haisheng Yu , Guangchuan Guo , Nan Zhou , Jiajun Zhang
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