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Large language models (LLMs) remain unreliable for global enterprise applications due to substantial performance gaps between high-resource and mid/low-resource languages, driven by English-centric pretraining and internal reasoning biases.…
While pre-trained language models (PLMs) have become a de-facto standard promoting the accuracy of text classification tasks, recent studies find that PLMs often predict over-confidently. Although various calibration methods have been…
Choosing a Large Language Model (LLM) for a given task requires comparing many strong candidates, yet standard evaluation relies on costly annotations over fixed evaluation sets. To address this challenge, we develop SELECT-LLM, the first…
Having a unified, coherent taxonomy is essential for effective knowledge representation in domain-specific applications as diverse terminologies need to be mapped to underlying concepts. Traditional manual approaches to taxonomy alignment…
A critical component in the trustworthiness of LLMs is reliable uncertainty communication, yet LLMs often use assertive language when conveying false claims, leading to over-reliance and eroded trust. We present the first systematic study…
Large Language Models (LLMs) show remarkable proficiency in natural language tasks, yet their frequent overconfidence-misalignment between predicted confidence and true correctness-poses significant risks in critical decision-making…
The integration of large language models (LLMs) into education presents unprecedented opportunities for scalable personalized learning. However, standard LLMs often function as generic information providers, lacking alignment with…
Large Language Models (LLMs) currently respond to every prompt. However, they can produce incorrect answers when they lack knowledge or capability -- a problem known as hallucination. We instead propose post-training an LLM to generate…
With the rapid development of large language models (LLMs) and ever-evolving practical requirements, finding an efficient and effective alignment method has never been more critical. However, the tension between the complexity of current…
The evaluation and post-training of large language models (LLMs) rely on supervision, but strong supervision for difficult tasks is often unavailable, especially when evaluating frontier models. In such cases, models are demonstrated to…
While hallucinations of large language models could been alleviated through retrieval-augmented generation and citation generation, how the model utilizes internal knowledge is still opaque, and the trustworthiness of its generated answers…
In this paper, we uncover a systematic bias in the evaluation paradigm of adopting large language models~(LLMs), e.g., GPT-4, as a referee to score and compare the quality of responses generated by candidate models. We find that the quality…
Scaling test-time computation with reinforcement learning (RL) has emerged as a reliable path to improve large language models (LLM) reasoning ability. Yet, outcome-based reward often incentivizes models to be overconfident, leading to…
Large Language Models (LLMs) offer natural language explanations as an alternative to feature attribution methods for model interpretability. However, despite their plausibility, they may not reflect the model's true reasoning faithfully.…
LLMs are an integral component of retrieval-augmented generation (RAG) systems. While many studies focus on evaluating the overall quality of end-to-end RAG systems, there is a gap in understanding the appropriateness of LLMs for the RAG…
Accurate confidence estimation is essential for trustworthy large language models (LLMs) systems, as it empowers the user to determine when to trust outputs and enables reliable deployment in safety-critical applications. Current confidence…
Pre-trained language models (PLMs) may fail in giving reliable estimates of their predictive uncertainty. We take a close look into this problem, aiming to answer two questions: (1) Do PLMs learn to become calibrated in the training…
Unlearning in large language models (LLMs) aims to remove harmful training data while preserving overall utility. However, we find that existing methods often hallucinate, generate abnormal token sequences, or behave inconsistently, raising…
In the context of Visual Question Answering (VQA) and Agentic AI, calibration refers to how closely an AI system's confidence in its answers reflects their actual correctness. This aspect becomes especially important when such systems…
Driven by recent advances in artificial intelligence (AI), a growing literature has demonstrated the potential for using large language models (LLMs) as scalable surrogates to generate human-like responses in many business applications. Two…