Related papers: Preliminary Quantitative Study on Explainability a…
Is explainability a false promise? This debate has emerged from the insufficient evidence that explanations help people in situations they are introduced for. More human-centered, application-grounded evaluations of explanations are needed…
This paper reports a case study on how explainability requirements were elicited during the development of an AI system for predicting cerebral palsy (CP) risk in infants. Over 18 months, we followed a development team and hospital…
Society's capacity for algorithmic problem-solving has never been greater. Artificial Intelligence is now applied across more domains than ever, a consequence of powerful abstractions, abundant data, and accessible software. As capabilities…
Explainable AI (XAI) has a counterpart in analytical modeling which we refer to as model explainability. We tackle the issue of model explainability in the context of prediction models. We analyze a dataset of loans from a credit card…
Explainable artificial intelligence is a research field that tries to provide more transparency for autonomous intelligent systems. Explainability has been used, particularly in reinforcement learning and robotic scenarios, to better…
Explainable Artificial Intelligence (XAI) plays a critical role in fostering user trust and understanding in AI-driven systems. However, the design of effective XAI interfaces presents significant challenges, particularly for UX…
With the rise of individual and collaborative networks of autonomous agents, AI is deployed in more key reasoning and decision-making roles. For this reason, ethics-based audits play a pivotal role in the rapidly growing fields of AI safety…
Trust is a central component of the interaction between people and AI, in that 'incorrect' levels of trust may cause misuse, abuse or disuse of the technology. But what, precisely, is the nature of trust in AI? What are the prerequisites…
This mixed-methods inquiry examined four domains that shape university students' trust in ChatGPT: user attributes, seven delineated trust dimensions, task context, and perceived societal impact. Data were collected through a survey of 115…
Generative AI systems have entered everyday academic, professional, and personal life with remarkable speed, yet most users encounter them as mysterious artifacts rather than intelligible systems. This chapter discusses large language…
Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…
Explainable AI (XAI) aims to support appropriate human-AI reliance by increasing the interpretability of complex model decisions. Despite the proliferation of proposed methods, there is mixed evidence surrounding the effects of different…
Many decision-making processes have begun to incorporate an AI element, including prison sentence recommendations, college admissions, hiring, and mortgage approval. In all of these cases, AI models are being trained to help human decision…
Generative AI (genAI) tools, such as ChatGPT or Copilot, are advertised to improve developer productivity and are being integrated into software development. However, misaligned trust, skepticism, and usability concerns can impede the…
As artificial intelligence (AI) becomes integral to economy and society, communication gaps between developers, users, and stakeholders hinder trust and informed decision-making. High-level AI labels, inspired by frameworks like EU energy…
The shift from symbolic AI systems to black-box, sub-symbolic, and statistical ones has motivated a rapid increase in the interest toward explainable AI (XAI), i.e. approaches to make black-box AI systems explainable to human decision…
Current literature and public discourse on "trust in AI" are often focused on the principles underlying trustworthy AI, with insufficient attention paid to how people develop trust. Given that AI systems differ in their level of…
As artificial intelligence and machine learning algorithms become increasingly prevalent in society, multiple stakeholders are calling for these algorithms to provide explanations. At the same time, these stakeholders, whether they be…
Explainability features are intended to provide insight into the internal mechanisms of an AI device, but there is a lack of evaluation techniques for assessing the quality of provided explanations. We propose a framework to assess and…
Explainable Artificial Intelligence (XAI) has become popular in the last few years. The Artificial Intelligence (AI) community in general, and the Machine Learning (ML) community in particular, is coming to the realisation that in many…