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Computational thinking, and by extension, computer programming, is notoriously challenging to learn. Conversational agents and generative artificial intelligence (genAI) have the potential to facilitate this learning process by offering…

Human-Computer Interaction · Computer Science 2024-06-17 Jacob Penney , João Felipe Pimentel , Igor Steinmacher , Marco A. Gerosa

As digital social platforms and mobile technologies are becoming more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will pave the way for the development of…

Human-Computer Interaction · Computer Science 2021-10-29 Roxana Girju

The rise of Artificial Intelligence (AI) will bring with it an ever-increasing willingness to cede decision-making to machines. But rather than just giving machines the power to make decisions that affect us, we need ways to work…

Computers and Society · Computer Science 2020-12-14 Elisa Bertino , Finale Doshi-Velez , Maria Gini , Daniel Lopresti , David Parkes

Effective workplace communication is essential for managerial success, yet many managers lack access to tailored and sustained training. Although AI-assisted communication systems may offer scalable training solutions, little is known about…

Human-Computer Interaction · Computer Science 2025-05-22 Lance T. Wilhelm , Xiaohan Ding , Kirk McInnis Knutsen , Buse Carik , Eugenia H. Rho

Conversational AI agents are commonly applied within single-user, turn-taking scenarios. The interaction mechanics of these scenarios are trivial: when the user enters a message, the AI agent produces a response. However, the interaction…

Artificial intelligence (AI) is now widely used to facilitate social interaction, but its impact on social relationships and communication is not well understood. We study the social consequences of one of the most pervasive AI…

Human-Computer Interaction · Computer Science 2021-02-12 Jess Hohenstein , Dominic DiFranzo , Rene F. Kizilcec , Zhila Aghajari , Hannah Mieczkowski , Karen Levy , Mor Naaman , Jeff Hancock , Malte Jung

Heuristics and cognitive biases are an integral part of human decision-making. Automatically detecting a particular cognitive bias could enable intelligent tools to provide better decision-support. Detecting the presence of a cognitive bias…

Human-Computer Interaction · Computer Science 2024-01-15 Stephen Pilli

Collective Adaptive Intelligence (CAI) represent a transformative approach in embodied AI, wherein numerous autonomous agents collaborate, adapt, and self-organize to navigate complex, dynamic environments. By enabling systems to…

Artificial Intelligence · Computer Science 2025-07-02 Fan Wang , Shaoshan Liu

Generative AI has transformed human-computer interaction by enabling natural language interfaces and the emergence of autonomous agents capable of acting on users' behalf. While early applications have improved individual productivity,…

Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic…

Artificial Intelligence · Computer Science 2018-03-28 Biplav Srivastava

Multi-agent systems (MAS) are increasingly used in healthcare to support complex decision-making through collaboration among specialized agents. Because these systems act as collective decision-makers, they raise challenges for trust,…

Artificial Intelligence · Computer Science 2026-03-24 Truong Thanh Hung Nguyen , Hélène Fournier , Piper Jackson , Makoto Itoh , Shannon Freeman , Rene Richard , Hung Cao

Computer-assisted language learning -- CALL -- is an established research field. We review how artificial intelligence can be applied to support language learning and teaching. The need for intelligent agents that assist language learners…

Computation and Language · Computer Science 2025-05-06 Anisia Katinskaia

Advances in artificial intelligence have renewed interest in conversational agents. So-called chatbots have reached maturity for industrial applications. German insurance companies are interested in improving their customer service and…

Human-Computer Interaction · Computer Science 2021-02-10 Falko Koetter , Matthias Blohm , Monika Kochanowski , Joscha Goetzer , Daniel Graziotin , Stefan Wagner

In human conversation, empathic dialogue requires nuanced temporal cues indicating whether the conversational partner is paying attention. This type of "active listening" is overlooked in the design of Conversational Agents (CAs), which use…

Human-Computer Interaction · Computer Science 2026-02-09 Zhihan Jiang , Qianhui Chen , Chu Zhang , Yanheng Li , Ray LC

We review the historical development and current trends of artificially intelligent agents (agentic AI) in the social and behavioral sciences: from the first programmable computers, and social simulations soon thereafter, to today's…

Artificial Intelligence · Computer Science 2025-11-03 Petter Holme , Milena Tsvetkova

Individuals with Alzheimer's disease (AD) and Alzheimer's disease-related dementia (ADRD) experience memory and thinking changes that impact their ability to use digital daily management tools. For example, adding an event to a digital…

Artificial Intelligence · Computer Science 2026-05-12 Preyash Yadav , Michelle Cohn , Priyanka Koppolu , Hritvik Agarwal , Amey Gohil , Tejas Patil , Sasha Pimento , Alyssa Weakley

The deployment of capable AI agents raises fresh questions about safety, human-machine relationships and social coordination. We argue for greater engagement by scientists, scholars, engineers and policymakers with the implications of a…

Computers and Society · Computer Science 2025-09-15 Iason Gabriel , Geoff Keeling , Arianna Manzini , James Evans

As Artificial Intelligence (AI) conversational agents become widespread, people are increasingly using them for health information seeking. The use of off-the-shelf conversational agents for health information seeking could place high…

Human-Computer Interaction · Computer Science 2026-02-06 Shri Harini Ramesh , Foroozan Daneshzand , Babak Rashidi , Shriti Raj , Hariharan Subramonyam , Fateme Rajabiyazdi

While end-to-end neural conversation models have led to promising advances in reducing hand-crafted features and errors induced by the traditional complex system architecture, they typically require an enormous amount of data due to the…

Computation and Language · Computer Science 2018-01-10 Sungjin Lee

As Artificial Intelligence (AI) systems continue to grow in size and complexity, so does the difficulty of the quest for AI transparency. In a world of large models and complex AI systems, why do we explain AI and what should we explain?…

Artificial Intelligence · Computer Science 2026-04-23 Karina Cortinas-Lorenzo , Gavin Doherty