English
Related papers

Related papers: Incremental Summarization for Customer Support via…

200 papers

This paper proposes a medical text summarization method based on LongFormer, aimed at addressing the challenges faced by existing models when processing long medical texts. Traditional summarization methods are often limited by short-term…

Computation and Language · Computer Science 2025-03-11 Dan Sun , Jacky He , Hanlu Zhang , Zhen Qi , Hongye Zheng , Xiaokai Wang

The growth of online consumer health questions has led to the necessity for reliable and accurate question answering systems. A recent study showed that manual summarization of consumer health questions brings significant improvement in…

Computation and Language · Computer Science 2021-07-02 Shweta Yadav , Deepak Gupta , Asma Ben Abacha , Dina Demner-Fushman

Opinion summarization is the task of automatically generating summaries for a set of reviews about a specific target (e.g., a movie or a product). Since the number of reviews for each target can be prohibitively large, neural network-based…

Computation and Language · Computer Science 2021-01-25 Reinald Kim Amplayo , Mirella Lapata

Recently, compressive text summarisation offers a balance between the conciseness issue of extractive summarisation and the factual hallucination issue of abstractive summarisation. However, most existing compressive summarisation methods…

Computation and Language · Computer Science 2023-06-07 Peggy Tang , Junbin Gao , Lei Zhang , Zhiyong Wang

This paper proposes a text summarization approach for factual reports using a deep learning model. This approach consists of three phases: feature extraction, feature enhancement, and summary generation, which work together to assimilate…

Computation and Language · Computer Science 2019-01-10 Sukriti Verma , Vagisha Nidhi

Despite the recent progress in language generation models, their outputs may not always meet user expectations. In this work, we study whether informational feedback in natural language can be leveraged to improve generation quality and…

Computation and Language · Computer Science 2023-10-17 Yixin Liu , Budhaditya Deb , Milagro Teruel , Aaron Halfaker , Dragomir Radev , Ahmed H. Awadallah

A medical provider's summary of a patient visit serves several critical purposes, including clinical decision-making, facilitating hand-offs between providers, and as a reference for the patient. An effective summary is required to be…

Computation and Language · Computer Science 2023-05-11 Varun Nair , Elliot Schumacher , Anitha Kannan

Many computer scientists use the aggregated answers of online workers to represent ground truth. Prior work has shown that aggregation methods such as majority voting are effective for measuring relatively objective features. For subjective…

Computation and Language · Computer Science 2021-04-06 Jiele Wu , Chau-Wai Wong , Xinyan Zhao , Xianpeng Liu

Many meetings require creating a meeting summary to keep everyone up to date. Creating minutes of sufficient quality is however very cognitively demanding. Although we currently possess capable models for both audio speech recognition (ASR)…

Computation and Language · Computer Science 2023-09-12 František Kmječ , Ondřej Bojar

Fine-tuning pretrained models for automatically summarizing doctor-patient conversation transcripts presents many challenges: limited training data, significant domain shift, long and noisy transcripts, and high target summary variability.…

We introduce an Agent-in-the-Loop (AITL) framework that implements a continuous data flywheel for iteratively improving an LLM-based customer support system. Unlike standard offline approaches that rely on batch annotations, AITL integrates…

The task of automatic text summarization produces a concise and fluent text summary while preserving key information and overall meaning. Recent approaches to document-level summarization have seen significant improvements in recent years…

Computation and Language · Computer Science 2022-12-07 Gonçalo Raposo , Afonso Raposo , Ana Sofia Carmo

There has been substantial progress in summarization research enabled by the availability of novel, often large-scale, datasets and recent advances on neural network-based approaches. However, manual evaluation of the system generated…

Computation and Language · Computer Science 2019-06-05 Hardy , Shashi Narayan , Andreas Vlachos

Incremental Decoding is an effective framework that enables the use of an offline model in a simultaneous setting without modifying the original model, making it suitable for Low-Latency Simultaneous Speech Translation. However, this…

Computation and Language · Computer Science 2024-01-12 Jiaxin Guo , Zhanglin Wu , Zongyao Li , Hengchao Shang , Daimeng Wei , Xiaoyu Chen , Zhiqiang Rao , Shaojun Li , Hao Yang

Automated object detection has become increasingly valuable across diverse applications, yet efficient, high-quality annotation remains a persistent challenge. In this paper, we present the development and evaluation of a platform designed…

Computer Vision and Pattern Recognition · Computer Science 2025-03-28 Sönke Tenckhoff , Mario Koddenbrock , Erik Rodner

State-of-the-art summarization models still struggle to be factually consistent with the input text. A model-agnostic way to address this problem is post-editing the generated summaries. However, existing approaches typically fail to remove…

Computation and Language · Computer Science 2022-11-14 Alexander R. Fabbri , Prafulla Kumar Choubey , Jesse Vig , Chien-Sheng Wu , Caiming Xiong

Summarization of multi-party dialogues is a critical capability in industry, enhancing knowledge transfer and operational effectiveness across many domains. However, automatically generating high-quality summaries is challenging, as the…

Summarizing patient clinical notes is vital for reducing documentation burdens. Current manual summarization makes medical staff struggle. We propose an automatic method using LLMs, but long inputs cause LLMs to lose context, reducing…

Artificial Intelligence · Computer Science 2024-11-15 Guoqing Zhang , Keita Fukuyama , Kazumasa Kishimoto , Tomohiro Kuroda

Existing summarization systems mostly generate summaries purely relying on the content of the source document. However, even for humans, we usually need some references or exemplars to help us fully understand the source document and write…

Computation and Language · Computer Science 2021-12-14 Chenxin An , Ming Zhong , Zhichao Geng , Jianqiang Yang , Xipeng Qiu

Recommender systems have become an integral part of online platforms. Every day the volume of training data is expanding and the number of user interactions is constantly increasing. The exploration of larger and more expressive models has…

Information Retrieval · Computer Science 2025-02-13 Antonios Valkanas , Yuening Wang , Yingxue Zhang , Mark Coates