Related papers: Incremental Summarization for Customer Support via…
Summarizing lengthy documents is a common and essential task in our daily lives. Although recent advancements in neural summarization models can assist in crafting general-purpose summaries, human writers often have specific requirements…
Rehearsal-based video incremental learning often employs knowledge distillation to mitigate catastrophic forgetting of previously learned data. However, this method faces two major challenges for video task: substantial computing resources…
Student course feedback is generated daily in both classrooms and online course discussion forums. Traditionally, instructors manually analyze these responses in a costly manner. In this work, we propose a new approach to summarizing…
This research set out to identify and structure from online reviews the words and expressions related to customers' likes and dislikes to guide product development. Previous methods were mainly focused on product features. However,…
In the era of burgeoning data generation, managing and storing large-scale time-varying datasets poses significant challenges. With the rise of supercomputing capabilities, the volume of data produced has soared, intensifying storage and…
Reinforcement learning with evaluation metrics as rewards is widely used to enhance specific capabilities of language models. However, for tasks such as factually consistent summarisation, existing metrics remain underdeveloped, limiting…
We present work on summarising deliberative processes for non-English languages. Unlike commonly studied datasets, such as news articles, this deliberation dataset reflects difficulties of combining multiple narratives, mostly of poor…
How to generate summaries of different styles without requiring corpora in the target styles, or training separate models? We present two novel methods that can be deployed during summary decoding on any pre-trained Transformer-based…
Inspired by how humans summarize long documents, we propose an accurate and fast summarization model that first selects salient sentences and then rewrites them abstractively (i.e., compresses and paraphrases) to generate a concise overall…
Systematic reviews (SRs) are vital for evidence-based practice in high stakes disciplines, such as healthcare, but are often impeded by intensive labors and lengthy processes that can take months to complete. Due to the high demand for…
Opinion summarization is expected to digest larger review sets and provide summaries from different perspectives. However, most existing solutions are deficient in epitomizing extensive reviews and offering opinion summaries from various…
Abstractive text summarization is a highly difficult problem, and the sequence-to-sequence model has shown success in improving the performance on the task. However, the generated summaries are often inconsistent with the source content in…
Recent studies on automatic note generation have shown that doctors can save significant amounts of time when using automatic clinical note generation (Knoll et al., 2022). Summarization models have been used for this task to generate…
Customer support via chat requires agents to resolve customer queries with minimum wait time and maximum customer satisfaction. Given that the agents as well as the customers can have varying levels of literacy, the overall quality of…
Steady progress has been made in abstractive summarization with attention-based sequence-to-sequence learning models. In this paper, we propose a new decoder where the output summary is generated by conditioning on both the input text and…
Attentional, RNN-based encoder-decoder models for abstractive summarization have achieved good performance on short input and output sequences. For longer documents and summaries however these models often include repetitive and incoherent…
The rapid growth of information on the Internet has led to an overwhelming amount of opinions and comments on various activities, products, and services. This makes it difficult and time-consuming for users to process all the available…
Extractive summarization aims at selecting a set of indicative sentences from a source document as a summary that can express the major theme of the document. A general consensus on extractive summarization is that both relevance and…
Current models for document summarization disregard user preferences such as the desired length, style, the entities that the user might be interested in, or how much of the document the user has already read. We present a neural…
Customized medical prompts enable Large Language Models (LLM) to effectively address medical dialogue summarization. The process of medical reporting is often time-consuming for healthcare professionals. Implementing medical dialogue…