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Prior work has mapped which workplace tasks are exposed to AI, but less is known about whether workers perceive these tasks as meaningful or as busywork. We examined: (1) which dimensions of meaningful work do workers associate with tasks…

Computers and Society · Computer Science 2026-03-17 Jaspreet Ranjit , Ke Zhou , Swabha Swayamdipta , Daniele Quercia

Responsible design of AI systems is a shared goal across HCI and AI communities. Responsible AI (RAI) tools have been developed to support practitioners to identify, assess, and mitigate ethical issues during AI development. These tools…

Human-Computer Interaction · Computer Science 2024-02-01 Glen Berman , Nitesh Goyal , Michael Madaio

Generative AI (genAI) tools promise productivity gains, yet miscalibrated trust and usage friction still hinder adoption. Moreover, genAI can be exclusionary, failing to adequately support diverse users. One such aspect of diversity is…

Responsible AI principles provide ethical guidelines for developing AI systems, yet their practical implementation in software engineering lacks thorough investigation. Therefore, this study explores the practices and challenges faced by…

Software Engineering · Computer Science 2024-12-11 Matheus de Morais Leça , Mariana Bento , Ronnie de Souza Santos

As AI systems become increasingly capable and autonomous, domain experts' roles are shifting from performing tasks themselves to overseeing AI-generated outputs. Such oversight is critical, as undetected errors can have serious consequences…

Human-Computer Interaction · Computer Science 2026-03-05 Cedric Faas , Sophie Kerstan , Richard Uth , Markus Langer , Anna Maria Feit

Despite the increasing presence of AI assistants in Integrated Development Environments (IDEs), it remains unclear what different groups of developers actually need from these tools and which features are likely to be implemented in…

Software Engineering · Computer Science 2026-01-16 Agnia Sergeyuk , Ekaterina Koshchenko , Ilya Zakharov , Timofey Bryksin , Maliheh Izadi

Requirement Engineering (RE) is the foundation of successful software development. In RE, the goal is to ensure that implemented systems satisfy stakeholder needs through rigorous requirements elicitation, validation, and evaluation…

Software Engineering · Computer Science 2025-10-07 Mateen Ahmed Abbasi , Petri Ihantola , Tommi Mikkonen , Niko Mäkitalo

Generative AI tools are increasingly embedded in everyday work and learning, yet their fluency, opacity, and propensity to hallucinate mean that users must critically evaluate AI outputs rather than accept them at face value. The present…

Artificial Intelligence · Computer Science 2026-05-27 Gabriel R. Lau , Wei Yan Low , Louis Tay , Ysabel Guevarra , Dragan Gašević , Andree Hartanto

Generative Artificial Intelligence (GenAI) rapidly transforms software engineering, yet existing research remains fragmented across individual tasks in the Software Development Lifecycle. This study integrates a systematic literature review…

Software Engineering · Computer Science 2026-03-19 Vincent Gurgul , Robin Gubela , Stefan Lessmann

Many guidelines for responsible AI have been suggested to help AI practitioners in the development of ethical and responsible AI systems. However, these guidelines are often neither grounded in regulation nor usable by different roles, from…

Human-Computer Interaction · Computer Science 2024-06-05 Marios Constantinides , Edyta Bogucka , Daniele Quercia , Susanna Kallio , Mohammad Tahaei

AI for supporting designers needs to be rethought. It should aim to cooperate, not automate, by supporting and leveraging the creativity and problem-solving of designers. The challenge for such AI is how to infer designers' goals and then…

Human-Computer Interaction · Computer Science 2021-07-29 Sebastiaan De Peuter , Antti Oulasvirta , Samuel Kaski

Context. The last several years saw the emergence of AI assistants for code - multi-purpose AI-based helpers in software engineering. As they become omnipresent in all aspects of software development, it becomes critical to understand their…

Software Engineering · Computer Science 2024-11-08 Agnia Sergeyuk , Yaroslav Golubev , Timofey Bryksin , Iftekhar Ahmed

Following the recent release of AI assistants, such as OpenAI's ChatGPT and GitHub Copilot, the software industry quickly utilized these tools for software development tasks, e.g., generating code or consulting AI for advice. While recent…

Responsible artificial intelligence (RAI) is increasingly recognized as a critical concern. However, the level of corporate RAI prioritization has not kept pace. In this work, we conduct 16 semi-structured interviews with practitioners to…

Computers and Society · Computer Science 2024-07-30 Angelina Wang , Teresa Datta , John P. Dickerson

As artificial intelligence (AI) tools become increasingly embedded in software development workflows, questions persist about their true impact on developer productivity and experience. This paper presents findings from a mixed-methods…

Human-Computer Interaction · Computer Science 2025-08-04 Brian Houck , Travis Lowdermilk , Cody Beyer , Steven Clarke , Ben Hanrahan

In this paper we present an analysis of technological and psychological factors of applying artificial intelligence (AI) at the work place. We do so for a number of twelve application cases in the context of a project where AI is integrated…

Human-Computer Interaction · Computer Science 2025-09-04 Stefan Schiffer , Anna Milena Rothermel , Alexander Ferrein , Astrid Rosenthal-von der Pütten

The rapid development of artificial intelligence (AI) has fundamentally transformed creative work practices in the design industry. Existing studies have identified both opportunities and challenges for creative practitioners in their…

Human-Computer Interaction · Computer Science 2025-09-30 Nami Ogawa , Yuki Okafuji , Yuji Hatada , Jun Baba

The use of Generative AI (GenAI) tools in software development has raised questions about their impact on productivity, code quality, and developer practices. Prior research presents mixed findings, with objective analyses identifying…

Software Engineering · Computer Science 2026-05-12 Mark Looi

Developers spend roughly one-tenth of their workday writing code, yet most AI tooling targets that fraction. This paper asks what should be built for the rest. We surveyed 860 Microsoft developers to understand where they want AI support,…

Software Engineering · Computer Science 2026-04-10 Rudrajit Choudhuri , Christian Bird , Carmen Badea , Anita Sarma

Purpose: The rapid integration of artificial intelligence (AI) systems like ChatGPT, Claude AI, etc., has a deep impact on how work is done. Predicting how AI will reshape work requires understanding not just its capabilities, but how it is…

General Economics · Economics 2025-10-30 Peeyush Agarwal , Harsh Agarwal , Akshat Rana
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